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Comfort Inn & Suites at CrossPlex Village

2.5 star property

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Photo gallery for Comfort Inn & Suites at CrossPlex Village

1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Lobby
Free daily on-the-go breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Free WiFi
  • Air conditioning
  • Housekeeping
$108
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
2341 Crossplex Blvd, Birmingham, AL, 35208
  • Place, Birmingham CrossPlex
    ‪3 min walk‬
  • Place, UAB Hospital
    ‪8 min drive‬
  • Place, University of Alabama at Birmingham
    ‪8 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 274 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 274 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 343 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 397 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites at CrossPlex Village

Hotel in Central Park
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station.
Comfort Inn & Suites at CrossPlex Village offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 420 square feet (39 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn & Suites at CrossPlex Village is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 420 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham

Comfort Inn & Suites at CrossPlex Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1011 reviews
Rating 8 - Good. 242 out of 1011 reviews
Rating 6 - Okay. 88 out of 1011 reviews
Rating 4 - Poor. 35 out of 1011 reviews
Rating 2 - Terrible. 45 out of 1011 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hope

Stayed 1 night in Jun 2025

8/10 Good

JaLeesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and cool. Comes with microwave and min refrigerator. Stay was comfortable. Breakfast is included every morning. The nice lady thats over it kept it nice and clean and everything out and stocked each morning. Enjoyed my stay and we will stay again. Convenient place and nice price as well. The staff was all so nice, friendly and acted swiftly which made it even better.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we entered we noticed wasnt cool. After about 10 mins and turning down the air it got even warmer. I noticed that the air wasn't kicking on. Called the front desk and was asked to wait for about another 30 mins. She called back after 5 mins to let us know maintenance was coming up. He did within minutes. Checked it out and the compressor had gone out. They had us moved into a new room within 15 mins. The second room was nice and cool. Stay was comfortable. Breakfast is included every morning. The nice lady thats over it kept it nice and clean and everything out and stocked each morning. Enjoyed my stay and we will stay again. Convenient place and nice price as well. The staff was all so nice, friendly and acted swiftly which made it even better.
Stayed 3 nights in Jun 2025

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price the hotel is not up to date and the rug was old and stained. There was stains on the bed and the lamp post. One of the plug outlets near the bed didn’t work so I couldn’t charge phone near bed. If this hotel was 90 or below it would have been fine. Not worth the price they charge.
Stayed 1 night in Jun 2025

4/10 Poor

Mary

Stayed 1 night in Jun 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great place, great people, really good breakfast. Check location on map before you stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Tarshish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional and nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was well-kept. Very courteous and friendly staff. Convenient to areas that needed to visit. Overall ambience was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyrone

Traveled with group
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Darius

Stayed 1 night in Jun 2025

10/10 Excellent

Judy, Defuniak Springs

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. The staff are fantastic!
Stayed 1 night in Jun 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay here, nearby shopping centers. I could walk to stores and the staff were very friendly and helpful. The breakfast was good also. I will stay here again when I visit Birmingham, Alabama. Thank you for great customer service!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean
Stayed 1 night in Jun 2025

8/10 Good

Vladimir

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Filthy carpet in room despite photos showing hardwood on website.
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The area had security. But the neighborhood was not the best. Felt safe in the hotel. Security patrolled the CrossPlex area and was visible. Staff was very friendly and helpful. Clean facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

JP

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, and most helpful. The breakfast choices were tasty. Surprised that there is no pool, or did I just miss it somewhere? Sleep was at a premium due to the fact that they don't have curtains in the room that close, at all. Just a thin inner curtain that doesn't cut out any light. That was really kind of odd. Is this a new trend in hospitality? I can' sleep unless it is dark, so there was that.
Stayed 1 night in Jun 2025

10/10 Excellent

Twyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Rico

Stayed 2 nights in May 2025

10/10 Excellent

Cynthia

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A little noisy outside at night but our room was nice and clean and the staff was very efficient and friendly
Stayed 2 nights in May 2025

10/10 Excellent

james

Stayed 1 night in May 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marie

Traveled with family
Liked: Amenities, property conditions & facilities
Employees were friendly. Room was clean.
Stayed 1 night in May 2025

10/10 Excellent

Sernee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very nice and clean
Stayed 1 night in May 2025