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Best Western Carlton Suites

2.5 star property

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Photo gallery for Best Western Carlton Suites

Swimmers can enjoy a clear view of the pool's edge, marked with depth indicators, in this well-maintained area.
Relax in our inviting lobby with comfortable seating, artwork, and refreshments available.
Two comfortable beds with throw blankets and a wall-mounted light fixture.
Relax in a stylish room with a comfortable seating area, flat-screen TV, and large windows offering a view of the outdoors.
Welcome to our reception area, featuring a contemporary design with a flat-screen TV and comfortable seating.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • Breakfast included
  • Parking included

Explore the area

Map
140 State Farm Pkwy, Homewood, Birmingham, AL, 35209
  • Samford University
    ‪4 min drive‬
  • University of Alabama at Birmingham
    ‪6 min drive‬
  • UAB Hospital
    ‪6 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 King Beds

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About this property

Best Western Carlton Suites

Hotel in Homewood
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Carlton Suites offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Carlton Suites features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Best Western Carlton Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1995
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Cash Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Carlton
Best Western Carlton Suites
Best Western Plus Carlton
Best Western Plus Carlton Suites
Best Western Plus Carlton Suites Birmingham
Best Western Plus Carlton Suites Hotel
Best Western Plus Carlton Suites Hotel Birmingham
Carlton Best Western
Carlton Suites
Best Western Plus Carlton Hotel Birmingham
Best Western Birmingham
Birmingham Best Western
Best Carlton Suites Birmingham
Best Western Plus Carlton Suites
Best Western Carlton Suites Hotel
Best Western Carlton Suites Birmingham
Best Western Carlton Suites Hotel Birmingham

Best Western Carlton Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1006 reviews
Rating 8 - Good. 286 out of 1006 reviews
Rating 6 - Okay. 158 out of 1006 reviews
Rating 4 - Poor. 93 out of 1006 reviews
Rating 2 - Terrible. 94 out of 1006 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay- room very nice, clean, and staff courteous!
Stayed 1 night in Apr 2025

8/10 Good

Rozalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

Room was a good room. It could have been a little cleaner. The floor could have been cleaner and the chairs had spots and stains. The air conditioner had a very off smell. However, the bed was clean and the bathroom was also acceptable as well. Staff was very friendly.
Stayed 1 night in Apr 2025

6/10 Okay

John

Seemed understaffed a bit. Confusion with checking in
Stayed 1 night in Apr 2025

8/10 Good

Riley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our shower didn’t work when we got there but the staff were on it. They fixed it fast and we had no problems. The elevator is a slow and a bit scary.
Stayed 1 night in Mar 2025

2/10 Terrible

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chris, Geraldine

Stayed 1 night in Feb 2025

8/10 Good

Ashyia

Stayed 2 nights in Mar 2025

8/10 Good

Lisa, Eagan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Jancy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Suzanne

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Marenda

Traveled with family
Disliked: Staff & service, room comfort

Not pleased.

There was spider in the bathroom in the ceiling. The paint was pilling in the bathroom ceilling by the vent The bathroom is extremely small. The toilet had old urine on the back toilet by the seat cover. You didn't see it until you let the seat cover down. The clerk was not really friendly at check in. The hard wood floors was loud when you walked on it. The suite bedroom doesn't even have a door to separate the rooms.
Stayed 1 night in Mar 2025

8/10 Good

kristopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Debora, Kearney

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a quick place to stop and sleep for a few hours. We did not have time to check out any amenities or the area as we arrived late and left early. We had no issues with the property.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easily accessible
Stayed 1 night in Feb 2025

4/10 Poor

Jeffrey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Find another place

The hotel smelled of cleaner when we first entered. Not sure how because as we passed the room there was a heavy smell of weed. This was morning or night. There was a pair of men’s underwear and a pair of dirty shoes (2 separate floors) that both stayed there from our arrival to our departure. Our room was very spacious and bed were comfortable but we would never stay there again. We didn’t have a good feeling while we were there
Stayed 1 night in Feb 2025

6/10 Okay

Arlisiya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cleanliness

Room was clean but bathroom was not to my expectations of a hotel, when using the bathroom I noticed blood in certain areas of the bathroom(light switch, walls, outside of tub, door) i don’t know what happened and don’t wish to know but I will definitely book again once they get a better cleaning crew but other than that the service was amazing
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Outdated

The first room we were given had a terrible smell. It smelled as if something had died. While walking to the front desk to request a new room we realized that the whole 3rd floor had a hint of that smell. The front desk lady was kind and issued us a new room with no problems and our second room was much better. When I booked this room I was unaware of the $100 security deposit. Most places we stay is half that price.
Stayed 1 night in Feb 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Phillip

Stayed 2 nights in Feb 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stopped here for a night on our way to Fla . Front desk lady was very helpful. All was ok
Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Breakfast wasn’t that good and it wasn’t enough selection. The airconditioning unit WAS VERY LOUD throughout the night.

6/10 Okay

Soe

Traveled with family
Stayed 1 night in Jan 2025