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Promenade Hotel Bintulu

3.5 star property

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Photo gallery for Promenade Hotel Bintulu

Executive Suite | Minibar, in-room safe, desk, soundproofing
Buffet
Lobby
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

Map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000
  • Assyakirin Commerce Square
    ‪11 min walk‬
  • Wisma Bintulu
    ‪14 min walk‬
  • Taman Tumbina Bintulu
    ‪19 min walk‬
  • Bintulu (BTU)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 224 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 232 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 509 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Shower, free toiletries, hair dryer, slippers

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite 1 Queen bed

Minibar, in-room safe, desk, soundproofing

Executive Suite 1 Queen bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Shower, free toiletries, hair dryer, slippers

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Promenade Hotel Bintulu

3.5-star Bintulu hotel with restaurant
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Promenade Hotel Bintulu offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. For a surcharge, the property provides an airport shuttle at scheduled times and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Promenade Hotel Bintulu is a smoke-free property.

Peppers Cafe - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Peppers Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Promenade Hotel Bintulu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 140 reviews
Rating 8 - Good. 65 out of 140 reviews
Rating 6 - Okay. 18 out of 140 reviews
Rating 4 - Poor. 5 out of 140 reviews
Rating 2 - Terrible. 0 out of 140 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023

8/10 Good

Poh ching, Kuala Lumpur

Stayed 2 nights in Nov 2023

10/10 Excellent

Fumito

Stayed 1 night in Sep 2023

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

8/10 Good

Amery

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022

8/10 Good

Ling

Stayed 1 night in Jul 2022

6/10 Okay

Chong Siew

Traveled with family
Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Mohd Sabri

Stayed 4 nights in Mar 2022

6/10 Okay

Eng Hee

Business traveler
Stayed 1 night in Mar 2022

10/10 Excellent

Santhara Sageran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/10 Poor

Yen Shiong

Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Decent Place
Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & nice
Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

10/10 Excellent

Law

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very good
Good!!!
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021

10/10 Excellent

Kien Ping

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2021

8/10 Good

Chin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

MAZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Chang Hao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

8/10 Good

wong

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place for vacation. Walking distance to cafe and shopping.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Very clean room. Despite COVID crisis no measures to cut corners. Keep it up.
Stayed 1 night in Aug 2020