Bintan Pearl Beach Resort

3.5 star property

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January 2025

Photo gallery for Bintan Pearl Beach Resort

Front of property
View from property
Outdoor pool
Front of property
Outdoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jalan Pantai Trikora Km 36, Bintan, Riau Islands, 29153
  • Trikora Beach
    6 min drive
  • Santa Maria Cave
    12 min drive
  • Teluk Bakau Bay View
    8 min walk
  • Tanjung Pinang (TNJ)
    28 min drive

Room options

Premier Double or Twin Room

  • 366 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Basic Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Similar properties

About this property

Bintan Pearl Beach Resort

3.5-star Bintan hotel with restaurant
Spend the day relaxing on the beach or pampering yourself at Bintan Pearl Beach Resort's full-service spa.
Bintan Pearl Beach Resort offers 16 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Traditional Massage. Services include massages. The spa is open select days.
The hotel offers a restaurant. Wireless Internet access is complimentary. Bintan Pearl Beach Resort features a full-service spa and an outdoor pool. This beach hotel also offers spa services and room service (during limited hours). Onsite self parking is complimentary.

Bintan Pearl Beach Resort has designated areas for smoking.

Akoya Cafe - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • Akoya Cafe

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • On the beach

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • No elevator

More

  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 900000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 900000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Bintan Pearl Beach
Bintan Pearl Beach Bintan
Bintan Pearl Beach Resort Hotel
Bintan Pearl Beach Resort Bintan
Bintan Pearl Beach Resort Hotel Bintan

Bintan Pearl Beach Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

5.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible in cleanliness. Good beach & pool only!
The property has a terrible regard to cleanliness and comfort of their guests. Too many cleanliness issues from the room, to their restaurant even in its public area to get to the guest rooms. Shame because the beach is great for swimming, calm waters and great sand. The pool is not bad at all as well. Other than those two, I would not recommend this property to anyone who wants to go to Bintan for a quick R&R - not only that its more than an hour from the terminal, the property is just not comfortable.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness is Key! Do something about it....
The pool and beach are amazing. Other than that, the property’s focus on cleanliness and comfort of their guest is close to zero. Sanitation is really poor and As a guest you can see how cleanliness is not important to the hotel management. I can go on and on with specifica but I’d rather not. It’s sister property, Bintan Agro has Oceania Spa and its a must try! The best spa, massage view I’ve ever had!
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities
There is literally only this resort in that area. No massage place or restaurants. If you just want to stay indoor and relax, it could be a nice place.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming vibe upon arrival and also a warm farewell from the staff upon departure. Served request accordingly. Pleased with that. But the phone from the room need to work on as has been calling for room service but nobody ans. So i need to head down to order any food. Breakfast was alright. Service is very welcoming and is a pleasant stay, its a place to get out of city area and just relax looking at scenery of the beach. Would come back again!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel
The resort is literally on the beach so it is a great view from the room balcony - you can hear the waves and see the ocean on your doorstep. The room was very clean and in nice condition, along with the nice size bathroom. The swimming pool was good and staff were friendly. They have a partner hotel 5 minutes way where you can get decent priced massages at. They arrange pick up and drop off at certain times which is useful. The menu was fairly limited for me as a vegetarian but the food they had was good and big portion sizes. WiFi was not good on the first day but after that worked fairly well. It is quiet in the morning and evening but quite busy in the afternoon when a coach load of tourists come from another hotel to use the pool and chill out. Unfortunately they don't let you swim in the ocean even though it is right on the doorstep. I guess this is because the currents were strong, but it looked fine to me. Overall, the resort is very nice but apart from beach, pool and massages, there isn't much to do. That's not the hotel's fault, I think that is just Bintan in general
Stayed 2 nights in Feb 2019

10/10 Excellent

H

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breathing taking views. Helpful staff. Do note that the resort does not have a spa and sports facility, you have to go to the neighbouring resorts. limited dining and alcoholic beverages option as well.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Overall it was an alright stay. As other reviews have stated, the hotel is directly targeted to the Chinese traveler... The biggest issue was lack of food choices on the menu. Leaving us to actually venture down to another resort. There is nothing close by or around the resort. So you are pretty much stuck there with lack of food/over priced activities ran through another Chinese owned business. Room was decent and property clean, but if you are a western traveler wanting to stay in the area... stay at Trikora next door or Spa VIlle...
Stayed 2 nights in Feb 2019

8/10 Good

哲哉

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The breakfast is the worst of all the places I have ever been to. Food are cold and they only serve vegetables, fried or tempura vegetable most of the time. Our last day, they served a shrimp dish but its just the head of the shrimp. I would appreciate even if its just beans! But they dont have any western food except for cereal which the milk is already room temp. Not even warm or cold. The staff are friendly and excellent though most cant understand English. But theyre very acommodating. The location is quite far from the other resorts. 1 hr shuttle from the terminal so not really worth it.
Stayed 2 nights in Feb 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Great staff, Vibe needs improvement
The hotel is new and nicely designed. The staff are great and genuinely kind. It is right on the beach, with an infinity pool, but unfortunately the sea is too rough to swim and the hotel prohibits swimming. The biggest negative is that the hotel seems to cater mostly for providing meals for visiting Chinese tour groups, so there are few guests actually residing at the hotel but the whole place gets taken over by 100 or more Chinese tourists at meal times. During those times, the whole hotel gets very noisy and unpleasant, so would recommend during these times to take the complementary shuttle to the the sister hotel (Argo) which is much bigger and has a swimable beach and a Spa. Overall, a nice place with loads of potential, but the vibe needs to change (a lot) if the hotel wants to attract a broader range of international tourists rather than just catering for Chinese tours groups.
Stayed 2 nights in Jan 2019

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at this place. Never stayed so close to the beach. The hotel is very new and comfortable. The only negative is that between 2 pm and 6 pm, bus loads of tourists from their other property come her to have tea and hang out by the pool, which makes it very crowded and noisy. Stay in your room or go for a walk in this period. The rest of the time is wonderful.
Stayed 2 nights in Nov 2018

8/10 Good

ALOK

If you are looking out for relaxation holiday, this hotel is ideal. Rooms with excellent view of the ocean, just on the beach. Rooms have jacuzzi, and are very clean and well maintained. Food is good....for us vegetarians also, the Chef prepared lovely pizza, fries, fried rice and sandwiches. Only thing missing was a spa, but if you really want it, that too is available at a price in their sister resort a few kms away. Friendly and helpful staff. Just around 25 rooms, so not very commercial. In short, ideal place for 2 night relaxation family or couple holiday.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

SY, Singapore and UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem
The resort is new, and all the facilities are well maintained. With all the rooms sea facing with private balcony and sunbeds, it was no doubt a brilliant experience. The area is peaceful, has its exclusive beach with the infinity pool overlooking it and staff were welcoming catering to all our requests. Breakfast was a good Asian selection variety. Rooftop bar enjoyed a scenic panaromic view of the open sea. Transport from the airport required double confirmation but it was only a small matter. No doubt it is a little gem with great potential and look forward to coming back again!
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and friendly staff
Felt comfortable staying here. The staff were helpful and friendly.

6/10 Okay

Cheryl

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Towel is unclean
Towel is not clean it has curry stain despite requesting new towel everytime.

10/10 Excellent

Sukumaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable stay at Bintan Pearl Beach Resort.
A spontaneously planned trip, the hotel was booked, while waiting at the ferry. The beach was wonderful, each room was facing the beach and we could see the sunrise from our bed. The other speciality was an external courtyard with every room towards the sea with comfortable pool chaise lounge chairs. The breakfast was tasty and filling. The staff were polite, friendly & courteous. We really enjoyed it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small resort with potential
Great place for a calm and relaxing weekend. The hotel is brand new and has a huge potential. Clean roomAnd very helpful and nice staff. Recomended!