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Hotel Svanen, Billund

4.0 star property

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Photo gallery for Hotel Svanen, Billund

Front of property - evening/night
Standard | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Nordmarksvej 8, Billund, 7190
  • Lalandia Water Park
    ‪8 min walk‬
  • LEGOLAND® Billund
    ‪10 min walk‬
  • Lego House
    ‪2 min drive‬
  • Billund (BLL)
    ‪4 min drive‬

Room options

View all photos for Superior PLUS.

Superior PLUS. | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Superior PLUS.

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior

Superior | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Superior

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort PLUS

Comfort PLUS | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Comfort PLUS

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort

Comfort | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Comfort

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard

Standard | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Standard

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

Airport Hotel, Billund

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1534)
$242 nightly
The price was $284
The price is $242 total
includes taxes & fees
Airport Hotel, Billund

About this property

Hotel Svanen, Billund

4-star Billund hotel walkable to Sculpturepark Billund
A restaurant, a bar/lounge, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and an arcade/game room are onsite. Housekeeping is available on request.
Hotel Svanen, Billund offers 102 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers. This Billund hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 6 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts hotel also offers a terrace, an arcade/game room, and room service (during limited hours). Onsite self parking is complimentary.

Hotel Svanen, Billund has designated areas for smoking.

No 8 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Danish, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • No 8

Things to do

  • Air hockey
  • Arcade/game room
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heated floor
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 200.0 per night
Cribs (infant beds) are available for DKK 200.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 200.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Billund Hotel Svanen
Billund Svanen
Billund Svanen Hotel
Hotel Billund Svanen
Hotel Svanen
Hotel Svanen Billund
Svanen Billund
Svanen Billund Hotel
Svanen Hotel
Svanen Hotel Billund
Hotel Svanen Denmark/Billund
Hotel Svanen Billund
Hotel Svanen, Billund Hotel
Hotel Svanen, Billund Billund
Hotel Svanen, Billund Hotel Billund

Hotel Svanen, Billund Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 389 out of 1008 reviews
Rating 8 - Good. 413 out of 1008 reviews
Rating 6 - Okay. 146 out of 1008 reviews
Rating 4 - Poor. 36 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was delightfull.Very welcoming staff .fabulous breakfast would highly recomend
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay - super nice staff, breakfast was awesome, and loved the fire/lounge area at night. Thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Lauren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, terrible room

Staff was very friendly! Lounge area was nice and cozy. Daily breakfast was breakfast at the very least. Our rooms heating was not working. Brought it to the staffs attention and they tried to fix it. It still wasn’t fully working but was tolerable. The pillows and mattress were not ideal and left us with sleepless nights. The hallways leading to the rooms have a peculiar smell to them and the bathroom held the stench of mildew. Again, i would like to put emphasis on how kind the staff was and were the best part of our stay. But the room was below satisfactory and left disappointed with an aching back and shoulders.
Stayed 2 nights in Dec 2024

8/10 Good

Pawel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for stay when you visit Legoland.
Stayed 1 night in Dec 2024

10/10 Excellent

Atta, Lahore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely staff, food was gorgeous, made us feel so welcome
Stayed 1 night in Oct 2024

10/10 Excellent

Carlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived quite late at night and I was grateful for the really quick and easy check in. The staff were really friendly and helpful. The room was a good size for 3 people and had every thing that we needed. The breakfast was great there was plenty of choice and the food was good quality. There was a game room and trampolines outside which is great if travelling with children. Great location if visiting Legoland
Stayed 1 night in Oct 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, nice facility, breakfast was delicious with a great selection and the Lego house and Lego land were within walking distance if you have kids or are a kid at heart! We really enjoyed our stay, fantastic water pressure in the shower!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ionut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best accomodation i ever stopped at.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

8/10 Good

nematullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

ariel, Panama

Disliked: Cleanliness, amenities
Too expensive for what they offer
Stayed 1 night in Aug 2024

10/10 Excellent

man kit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place, close to free shuttle bus. Close to water park and Lego land.
Stayed 3 nights in Aug 2024

10/10 Excellent

Soumya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Emma

Traveled with family
Disliked: Amenities, property conditions & facilities
We wanted to visit Billund for the Lego House and Legoland. Presumably that's why hotels charge so much. Hotel is more like a motel with basic facilities and room was ridiculously hot but it was convenient to Legoland and the House so we enjoyed our stay.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Lego Heaven

Basic functional rooms, great breakfast and the restaurant was fabulous, within easy walk of lego land and billund.
Stayed 2 nights in Jul 2024

6/10 Okay

Ben

Traveled with family
Liked: Staff & service
Disliked: Amenities
I don’t know Expedia/Google rate this hotel 4 stars. It’s great quality for 2.5-3 stars but there’s no AC or even fans, rooms are almost all 1st floor so you can’t open windows comfortably at night (they have no screens). With 4 people in a room, our room is about 26c(80f) as we toss all night sleeping on top of covers with sheets coming off the beds. There is no safe, or drawers to put clothes. The staff was great, as was location and breakfast. I just wish I knew it was more like a motel than hotel. Apparently there are a few nicer suites that I can’t speak to, but the standard room was not as expected.
Stayed 2 nights in Aug 2024

10/10 Excellent

Morgan

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024

8/10 Good

Valdemar

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gladys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had s family visit with three generations and we had three rooms. Great clean hotel, nice quiet location but withing walking distance from Legoland, bus stops and Billund centre. Breakfast was great, kids loved making their own pancakes and black currant juice from the tap was a novelty. Children's playground could have been bigger and we would have loved an outdoor area with seats away from the restaurant. Also a mini fridge would have been handy in the summer heat:) Very happy to recommend this hotel, with or without children
Stayed 2 nights in Jul 2024

4/10 Poor

Michelle

Traveled with partner
Disliked: Amenities, property conditions & facilities
Disappointed in the quality of hotel for the price. Room was dated. the beds were the most uncomfortable we have ever slept in. Rooms lacked air flow, right on parking lot. Very dated in the room decor. I would not recommend this hotel to anyone- so glad we only had to endure he discomfort for 1 night. Very poor value.
Stayed 1 night in Jul 2024