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Billings Hotel and Convention Center

3.0 star property

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Photo gallery for Billings Hotel and Convention Center

Welcome to Mama Jo's, where guests can check in at the reception desk and enjoy the stylish lobby with a reception area and comfortable seating.
Swimmers can enjoy the pool's clear water and a fun water slide.
Welcome to our lobby, featuring a reception desk, seating area, and cozy fireplace.
Two single beds with brown bedspreads and white linens, a flat-screen TV, and a comfortable seating area.
Relax in the hot tub surrounded by a deck and situated against a brick wall, with a handrail for added safety.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Room service

Explore the area

Map
1223 Mullowney Ln, Billings, MT, 59101
  • Rimrock Mall
    ‪3 min drive‬
  • ZooMontana
    ‪5 min drive‬
  • Riverfront Park
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room

7.6 out of 10
Good
(19 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(113 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

7.2 out of 10
Good
(21 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Billings Hotel and Convention Center

3-star Billings hotel close to Riverfront Park
This smoke-free hotel features a casino, an indoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Limited housekeeping is available.
Billings Hotel and Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Billings Hotel and Convention Center provides a waterslide, a hot tub, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 26000 square feet (2415 square meters) include conference space. This Billings hotel also offers a casino, a vending machine, and karaoke. A roundtrip airport shuttle (available 24 hours) and a bus station shuttle are complimentary for guests. Complimentary uncovered self parking is available on site.

Billings Hotel and Convention Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 1:00 PM.
Mama Jo's - This family restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Coffee - Onsite coffee shop. Open daily.
The R Club - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free bus station shuttle
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 1:00 PM on weekends; USD 2 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee
  • Mama Jo's
  • The R Club

Things to do

  • 20 slot machines
  • Billiards/pool table
  • Casino (400 square feet of space)
  • Concerts/live shows
  • Gym
  • Hot tub
  • Indoor pool
  • Karaoke
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 26,000 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Casino
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.8 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 18 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Billings Hotel Convention Center
Billings Hotel And Convention Center
Billings Hotel Billings
Red Lion Hotel Billings
Red Lion Billings
Billings And Convention Center
Billings Hotel and Convention Center Hotel
Billings Hotel and Convention Center Billings
Billings Hotel and Convention Center Hotel Billings

Billings Hotel and Convention Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 535 out of 1196 reviews
Rating 8 - Good. 315 out of 1196 reviews
Rating 6 - Okay. 180 out of 1196 reviews
Rating 4 - Poor. 90 out of 1196 reviews
Rating 2 - Terrible. 76 out of 1196 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cassie

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
It was a great stay other than the shower kept scalding me. I had it set at perfect temperature all of a sudden it got scalding hot that I had to get out. Changes the water temp again it was perfect got back in and it was great for 3 minutes then scalded me again. The maids haven’t checked their bathroom stuff as their body wash bottle on the shower wall was empty.
Stayed 1 night in Apr 2025

6/10 Okay

Kristen

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Run down property. Wasn’t clean. Price is high for what you get.
Stayed 1 night in Apr 2025

4/10 Poor

Donna

Traveled with family
Disliked: Cleanliness, staff & service
For the amount spent, I’m very disappointed I was not told the hottub was out of order.
Stayed 1 night in Apr 2025

6/10 Okay

Patrick Andrew

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
I've lost count how many times I've stayed here for different events and things growing up. I grew up on the waterslides here when it was the Ramada. I always had good memories of it. I wanted to stay here when I brought my wife and kids to Montana for the first time. We played in the pool and had a great time. We went to shower after the pool, and this property has no water pressure compared to the times I've been here before, and because of that, bathing my kids after the after the pool was almost dangerous in the shower. Because of the low water pressure, you didn't have consistent water temp...it was anywhere between chilling a margarita, and cooking ramen in scalding hot water, and any time another guest flushed a toilet, turned on their water, or turned on their shower, the water temp would vary wildly...I had to take full cold showers, and you could feel the water pressure go away every time someone else used the water, and this is a HUGE 300 or so room property. That's kind of a big deal. The rooms were relatively clean...the design of the room does not lend itself to thoroughly cleaning....when I went hunting for a dropped pair of headphones...I found a previous guests dried out pomegranate seeds next to the nightstand where a vacuum wouldn't be able to get to. Besides the water temperature issues and the little dirty snafu, I'd still go back. Hopefully they can get a bigger water line into the property as that will prevent me from coming back.
Stayed 2 nights in Apr 2025

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family friendly.

We had a pretty great stay. Super comfy bed and space was nice. Our shower was pretty finicky the water jumped around in temp from scalding to warm which was strange. The slides were super fun for our kiddo. Staff were super NICE!
Stayed 1 night in Apr 2025

10/10 Excellent

stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wenda

Stayed 2 nights in Apr 2025

8/10 Good

Colette M

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Kary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place to stay Everything is on site that you need. Great staff.
Stayed 1 night in Mar 2025

4/10 Poor

Keith

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the pool and slide. It was crowded, noisy, and dirty. No parking. Our door was knocked on 3 times before 9am by housekeeping while we had the “do not disturb” sign up. We will not be returning.
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
The bed was a bit hard. Room was clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Molly

Stayed 1 night in Apr 2025

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm sorry to leave a negative review, but the owner and management of this property should know that this was one of the worst hotels I can ever remember staying in, and was the lowest part of our trip to Billings. When making the reservation I trusted the Expedia review system too much, but figured that it would have to be a decent property in order to compete with major chains in the area. That was not the case at all, and I don't think there is any way the positive reviews on Expedia were truthful, unless people like staying in dirty ground floor motels with a window facing the parking lot. The building is in serious disrepair and is dark and depressing inside, despite cancerous blue LED lights used in every fixture, like in a horror movie. It's like being in the bathroom of a dirty restaurant everywhere you go. Accommodations were well below average. No soap in the bathroom? No housekeeping done after our first night (not by request)? The beds were uncomfortable and everything was old, dated, and unkempt. Even the TV was in its death throes. We tried to go to the restaurant on the night of check in, but the only person who could open and set up the dining room area had been running 45 minutes late, so the whole restaurant was unavailable. My mistake for trusting the reviews were not written by bots because there is no way a living, breathing person left a positive review for this hotel. Will only use Expedia sparingly from now on. Never staying at this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for tabling at a convention. The tabling set up allowed for more traffic than other venues I've attended. My room was comfortable. Overall, nice experience even though the hotel is older.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2025

6/10 Okay

Toby

Traveled with family
Liked: Staff & service
Pool, water slides, and hot tub were great. Staff was super friendly. Rooms need to be cleaned better and also could use some TLC.
Stayed 1 night in Apr 2025

2/10 Terrible

Karina

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

6/10 Okay

Pisey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room before confirming breakfast options. Prefer a free breakfast option as part of the room rate.
Stayed 1 night in Mar 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities

Trip

Was a great stay but went to the hot tub and to many little kids swimming in it without the parent in it with them so couldn’t get in and the pillows was way to flat but bed was very comfy
Stayed 2 nights in Mar 2025

2/10 Terrible

Taylor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude from the moment we checked in. We got to our room and the window did not shut properly so it whistle, we asked to be moved to a different room and they refused. Our room was dirty found open food in the fridge open chewing tobacco can on the floor. Kids running up and down the halls all hours of the night and the front desk staff not willing to do anything about it just over all a terrible experience
Stayed 2 nights in Mar 2025