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Big Horn Resort, Ascend Hotel Collection

2.5 star property

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Photo gallery for Big Horn Resort, Ascend Hotel Collection

Property amenity
Property amenity
Desk, iron/ironing board, free WiFi, alarm clocks
Exterior
Desk, iron/ironing board, free WiFi, alarm clocks

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1801 Majestic Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    ‪1 min walk‬
  • ZooMontana
    ‪3 min drive‬
  • Rimrock Mall
    ‪8 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Big Horn Resort, Ascend Hotel Collection

Billings hotel with 1 bars/lounges, connected to the convention center
An indoor pool, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Big Horn Resort, Ascend Hotel Collection offers 108 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and 5 meeting rooms. Event facilities measuring 25005 square feet (2323 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Big Horn Resort, Ascend Hotel Collection has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 11:00 AM.
Big Horn Bar - Onsite bar. Happy hour is offered.
Shark Shack - This café is located by the pool and specializes in pizza. Open select days.
Casino - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Big Horn Bar
  • Casino
  • Shark Shack

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (25,005 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 114 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Erika

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Very convenient for being right next to the Reef. Our first room has blood splatter in the bathroom, after going to front desk they changed us room. I would say the facility is mediocre for cleanliness, customer service was amazing from check in to check out, the gentleman that was working was amazing.
Stayed 1 night in Jan 2025

8/10 Good

Kim, Riverton

Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Not what we hoped.

We were super excited to stay at this locations but were unaware that the swim park would be a separate charge. $14/person without any voucher or discount seemed a bit excessive. Staff at the park were painfully unpleasant.
Stayed 1 night in Jan 2025

6/10 Okay

Julian

Business traveler
Stayed 2 nights in Dec 2024

6/10 Okay

Donald, Billings

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is overdue for an update. Toilet was clogged the moment we entered the room. Hair in the shower and bathroom floor. Bathroom door is majorly peeling on the bottom. Drain stop in sink was missing. Beds are very worn. TV remote and controls were not user friendly. Flooring and trim are buckling. Biscuits for breakfast were inedible. Have stayed here a few times throughout the years and it is showing its age. Water park was nice. Would be nice if hotel provided guests with towels to use. Service people were friendly
Stayed 1 night in Jan 2025

6/10 Okay

Nickey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Most uncomfortable bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Gifted

Stayed 2 nights in Jan 2025

8/10 Good

Kelly

Stayed 1 night in Jan 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Traveled with family
Liked: Amenities
Disliked: Staff & service
The water park has very limited hours in the winter like 10am to 5pm. There are slot machines on the property. You do get a discount for the waterpark ($12). There is a playground, 2 slides and a small wave pool.Rooms were decent. But they didn't have enough towels for us. The breakfast was hot-french toast sticks and a patty with egg, potoato and cheese in it. It had the usual cereal,yogurt, coffee and juice. .
Stayed 1 night in Dec 2024

10/10 Excellent

Alli

Stayed 1 night in Jan 2025

10/10 Excellent

Tonja, Cody

Business traveler, Traveled with partner
Liked: Staff & service
Toilet would not flush but rooms are big and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

jesse

Stayed 3 nights in Dec 2024

6/10 Okay

Leann

Disliked: Property conditions & facilities
Just average
Stayed 2 nights in Jan 2025

6/10 Okay

Matt

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Keli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the interstate and dining.
Stayed 1 night in Jan 2025

10/10 Excellent

Curt

Stayed 1 night in Dec 2024

8/10 Good

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Jonathan, Fulshear

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive and in need of maintenance

The hotel seemed outdated. The room was in very poor condition. Flooring was coming up. The head board varnish was all peeling and showing exposed wood. The bottom of the bathroom door was completely peeling. There were yellow stains all around the trim. The bed had long hairs all over (on both beds). The little arcade they had took money and didnt actually play. Not near worth the higher price tag.
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet it was and easy to get to from the interstate.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Weekend in Billings

No room service unless requested at front desk. Continental breakfast was not very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Evandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024