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Sercotel Arenal Bilbao

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sercotel Arenal Bilbao

Minibar, in-room safe, desk, soundproofing
Lobby
View from property
Front of property
Daily buffet breakfast (EUR 11.50 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Arriaga Theater
    1 min walk
  • Plaza Nueva
    2 min walk
  • Plaza Miguel de Unamuno
    3 min walk
  • Bilbao (BIO)
    13 min drive

Room options

View all photos for Basic Single Room

Minibar, in-room safe, desk, soundproofing

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, soundproofing

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

NYX Hotel Bilbao by Leonardo Hotels

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (767)
The price is $64
per night
$70 total
includes taxes & fees
Dec 12 - Dec 13
NYX Hotel Bilbao by Leonardo Hotels

About this property

Sercotel Arenal Bilbao

3-star hotel in Bilbao City Centre
Along with concierge services, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sercotel Arenal Bilbao features a library, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Bilbao hotel also offers laundry facilities, dry cleaning/laundry services, and express check-out.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Sercotel Arenal Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 376 reviews" "
Rating 8 - Good. 121 out of 376 reviews" "
Rating 6 - Okay. 25 out of 376 reviews" "
Rating 4 - Poor. 7 out of 376 reviews" "
Rating 2 - Terrible. 3 out of 376 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

AQUILINO, PISCATAWAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking and easy transportation, a lot of activities day and or nighttime.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hundreds of the best Tapa just 5 mins walk..
Stayed 1 night in Jul 2024

8/10 Good

Charles

Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Jul 2024

10/10 Excellent

Anastasiya

Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location y servicio
Stayed 3 nights in Jul 2024

10/10 Excellent

juliette

Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Stayed 1 night in Jun 2024

10/10 Excellent

Iveta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location for exploring the city. Literally on the doorstep of the old town and within 5 minutes walk of the cathedral, pintxos bars and the main market. Cross the river and you are in the new town. The Guggenheim is 20 minutes walk along the river . The reception staff were very helpful and the breakfast lady very pleasant. Breakfast was generally a cold buffet , the usual fruit, croissant and rolls with fillings and some hot Spanish omelette and bacon. Coffee machine was good and useable in the day. The room was clean and tidy with a comfortable bed and a defect shower, contained in a small cubicle. We were at the front of the hotel and it’s fairly noisy , at times in the night, with some locals appearing to want to party in the park opposite around 03.00 one night and then the waste collection at 05.30. Just needed to close the doors and put the air conditioning on instead. But in general a lovely hotel in a great spot for exploring.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bertha, Ciudad de Mexico

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located, with a nice view!
Stayed 2 nights in Apr 2024

8/10 Good

Martine

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Friendly staff, large spacious room with complimentary toiletries including toothbrush etc. tea/coffee facilities in room. Comfy bed. Breakfast is continental and you need to book your time slot as only a small area but no issues doing that. Great location.
Stayed 2 nights in Jun 2024

8/10 Good

Susan, Maidenhead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location very close to public transport and places nearby to eat and drink.
Stayed 3 nights in May 2024

10/10 Excellent

Pat

Traveled with group
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have found the Sercotels to be consistently well run and very nice
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Stayed 1 night in May 2024

10/10 Excellent

Peter

Traveled with group
Location, friendly helpful staff. Noisy at time - lots of street noise at 4 am.
Stayed 2 nights in May 2024

6/10 Okay

Alexandra, La Canada Flintridge

Traveled with family
Liked: Cleanliness, staff & service
The hotel was very clean and the bed comfortable. The Wi-Fi did not work well. We arrived in early May and the air conditioning for the entire hotel hadn’t been turned on yet, which was unfortunate because our room was on the main intersection and it was loud throughout the afternoon and entire night. There was a protest for about an hour outside our room, lots of sirens, motorcycles and loud parties way into the night. We had no choice but to open the windows.
Stayed 1 night in May 2024

10/10 Excellent

Maria, Bend

Liked: Cleanliness, staff & service
Love location and staff
Stayed 1 night in Mar 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel room was great warm and welcoming.... Morning breakfast buffet was poor. The weather was very bad rained everyday and was cold my break away was a disaster. Nothing to do with hotel just how things goes...
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very central hotel. No elevator access to top floor, seems like they give those to hotel booking sites. They allowed us to change as seniors don't want to haul luggage up the final floor.
Stayed 2 nights in Sep 2023

10/10 Excellent

Oscar, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very polite. Including amenities.
Stayed 5 nights in Dec 2023

10/10 Excellent

Marjorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. We requested a room change because of jet lag and music playing in the square. We were quickly and graciously accommodated. Beautiful and spacious room. Loved the furniture, decor, amenities, closets, refrigerator and bathroom. Neighborhood was great for dining and shopping. Would definitely stay here again.
Stayed 2 nights in Dec 2023