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NYX Hotel Bilbao by Leonardo Hotels

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NYX Hotel Bilbao by Leonardo Hotels

Rooftop terrace
Lobby sitting area
Minibar, in-room safe, desk, blackout drapes
Superior Room, City View (Space Family) | View from room
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Areatza Kalea 4, Bilbao, 48005
  • Arriaga Theater
    1 min walk
  • Plaza Nueva
    3 min walk
  • Santiago Cathedral
    3 min walk
  • Bilbao (BIO)
    24 min drive

Room options

View all photos for Double Room, City View (Down To Earth)

Double Room, City View (Down To Earth) | Minibar, in-room safe, desk, blackout drapes

Double Room, City View (Down To Earth)

  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, City View (Space Family)

Superior Room, City View (Space Family) | Minibar, in-room safe, desk, blackout drapes

Superior Room, City View (Space Family)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Space)

Superior Room, City View (Space) | Minibar, in-room safe, desk, blackout drapes

Superior Room, City View (Space)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About this property

NYX Hotel Bilbao by Leonardo Hotels

3.5-star hotel in Bilbao City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and a meeting room.
NYX Hotel Bilbao by Leonardo Hotels offers 108 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Bilbao hotel also offers a fitness center, a vending machine, and an arcade/game room.

NYX Hotel Bilbao by Leonardo Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
The Clash - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Onsite venue #2 - rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 21.30 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Clash

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 21.30 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

NYX Hotel Bilbao Leonardo Hotels
NYX Bilbao Leonardo Hotels
Hotel NYX Hotel Bilbao by Leonardo Hotels Bilbao
Bilbao NYX Hotel Bilbao by Leonardo Hotels Hotel
Hotel NYX Hotel Bilbao by Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Leonardo Hotels
NYX Leonardo Hotels
Nyx Bilbao Leonardo Hotels
Nyx Bilbao By Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Hotel
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Bilbao by Leonardo Hotels Hotel Bilbao

NYX Hotel Bilbao by Leonardo Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 767 reviews" "
Rating 8 - Good. 198 out of 767 reviews" "
Rating 6 - Okay. 54 out of 767 reviews" "
Rating 4 - Poor. 25 out of 767 reviews" "
Rating 2 - Terrible. 14 out of 767 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Traveled with family
Very centric location
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of old town Bilbao. Great views of the city. Helpful staff.
Stayed 3 nights in Jul 2024

6/10 Okay

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel, the hotel was fine, breakfast is okay, something I totally hate is the bathroom, zero privacy! all glass, including shower and toilet area! and the door is just a glass door. The room for 4 people was minuscule and we did not even had room for our luggages since the sofa bed was open for my 2 kids. Except for the space and the awful bathroom everything else was fine. BUT the location is unbeatable!
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYX Bilbao
The Lady who helped us at the check in ( forgot to ask her name, unfortunately) was amazing, super helpful and kind. Hotel facilities were amazing and location could not be better. I would highly recommend this hotel
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Beautiful building in a good location. Staff seemed slightly inconvenienced by our presence and a bit unwelcoming.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent amenities in the perfect part of town. The breakfast buffet is really good too. The only thing I can say about it is that I personally wouldn’t share this room with another person because the bathroom wasn’t nearly private enough. Bathroom just had a translucent glass door that only swings shut, no lock. This wasn’t a problem for me on this particular trip, but as I often travel with friends or siblings it is worth mentioning
Stayed 9 nights in Jul 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
está muy bien ubicado y el staff atiende muy amable y atento
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy, Denver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly helpful staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis Alejandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in the city centre, most of the important places are a few minutes from the hotel. One important thing is that they don’t have parking at the hotel, they use a private parking very close to the hotel, they do the valet parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, great service!
Stayed 3 nights in Jun 2024

4/10 Poor

charlotte

Traveled with partner
Disliked: Amenities, property conditions & facilities
I was very disappointed with this booking, having booked it because it had a rooftop bar. This had not opened during our stay and wasn’t due to open for at least another week. This wasn’t stated on the website or during the booking, so feel like the facilities were mis sold.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alex Derry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly, despite not being able to speak much English I thought they were very helpful
Stayed 4 nights in Jun 2024

4/10 Poor

Glenda

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The roof top terrace is not open and I only booked this hotel because of the bar. One of the bar staff, a male, was bordering on rude when he served us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Natasha

Traveled with partner
Easy to find, comfortable. Thank you.
Stayed 1 night in Jun 2024

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel. The rooms are highly insulated, so it is very quiet. The location is perfect. I would stay again!
Stayed 3 nights in Jun 2024

2/10 Terrible

Ceire

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
I have never left a review before but our stay at this hotel was terrible. The staff at reception were very rude to us numerous times. It said on the website it was a pet friendly hotel but when we arrived we were told we would be charged an extra €20 per night for our dog. The website said it had a private car park but they did not have car park, they offered a 10% discount for a car park 1km away. The gym was tiny and the breakfast was terrible. The furniture in our room was filthy. Do not stay in this hotel, it was very quiet in the middle of the summer.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jung Hye

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. What a great staffs
Stayed 2 nights in Jun 2024