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Mercure Bilbao Jardines De Albia

4.0 star property

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Photo gallery for Mercure Bilbao Jardines De Albia

Bar (on property)
Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Lounge
Front of property
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
San Vincente 6, Bilbao, Vizcaya, 48001
  • Ensanche
    ‪1 min walk‬
  • Zubizuri Bridge
    ‪6 min walk‬
  • Gran Casino Bilbao
    ‪6 min walk‬
  • Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(19 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

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The price is $149
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$164 total
includes taxes & fees
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About this property

Mercure Bilbao Jardines De Albia

4-star hotel in Bilbao City Centre
This hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Jardines de Albia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Mercure Bilbao Jardines De Albia features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, a library, and a terrace. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Mercure Bilbao Jardines De Albia has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Mercure Bilbao Jardines De Albia has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open select days
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao

Mercure Bilbao Jardines De Albia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 353 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel with quality service and excellent breakfast in the heart of bilbao

10/10 Excellent

Adriana I. Gabriela, Miami

Traveled with family
Liked: Cleanliness
Excellent location! Very nice hotel, professional staff, very good breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Clara Louise, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, gorgeous rooms, lovely hotel bar!
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great, very helpful, nice size rooms, quiet, amazing breakfast!
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge, McAllen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable hotel. Habitación con camas confortables
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Solo business traveller. Good location walkable. Enjoyed the breakfast. Good service. Clean room.
Stayed 1 night in Sep 2024

10/10 Excellent

Olfat

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and close to city center
Stayed 2 nights in Sep 2024

6/10 Okay

Philip Gerard, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Comfortable hotel but don’t expect to sleep between about 2.00 a.m. and 5.00 a.m. if you have a room facing the street below, where the nightclub crowd come out from Thursday to Saturday nights.
Stayed 7 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great hotel! Rooms were big and customer service was fantastic. Would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great location, very clean and a fabulous breakfast.
Stayed 5 nights in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb room ready for us early and suited our needs for the duration of our stay. Nice breakfast too
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 1st pick of hotels in Bilbao. The breakfast is great
Stayed 3 nights in Jun 2024

8/10 Good

gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

8/10 Good

Manjit

The staff were very friendly and spoke good English.
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Nilian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the bad, very loud street noise late at night from club goers outside of hotel. AC turns of late at night, you go to bed cold and wake up sweeting. We had 2 rooms and same issue. Rooms are confi, big bathroom. Parking is good as well. Plenty of dining options at walking distance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful, location amazing, facilities second to none and breakfast was great
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomas

Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful and friendly staff. Excellent breakfast. Only downside was that in order to use the pool / spa you needed to book.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Colette

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay in Bilbao and could discover the city by walking
Stayed 2 nights in Jul 2024

10/10 Excellent

Elowisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Juan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down place. Not even close to the pictures.
The hotel is very rundown. Not even close to a 4 star hotel. Towels were old, tubs dirty. We complained and received absolutely no solution to our requests. Location is really good but definitely not worth over 200 euros per night.
Stayed 1 night in Jul 2024

10/10 Excellent

LISEL

Stayed 1 night in Jun 2024