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Hotel Silken Indautxu Bilbao

4.0 star property
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Photo gallery for Hotel Silken Indautxu Bilbao

Exterior
Daily buffet breakfast (EUR 18 per person)
Suite, Terrace | 1 bedroom, down comforters, minibar, in-room safe
Junior Suite | 1 bedroom, down comforters, minibar, in-room safe
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Housekeeping
$139
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Plaza Bombero Etxaniz S/n, Bilbao, Vizcaya, 48010
  • Plaza Moyua
    ‪8 min walk‬
  • San Mames Stadium
    ‪13 min walk‬
  • Guggenheim Museum Bilbao
    ‪16 min walk‬
  • Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Standard Triple Room

1 bedroom, down comforters, minibar, in-room safe

Standard Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | 1 bedroom, down comforters, minibar, in-room safe

Suite, Terrace

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double or Twin Room, Terrace

1 bedroom, down comforters, minibar, in-room safe

Club Double or Twin Room, Terrace

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

1 bedroom, down comforters, minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms

  • 280 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Club Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Club Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 6 bedrooms
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Standard Double or Twin Room

7.8 out of 10
Good
(15 reviews)
  • 280 sq ft
  • 20 bedrooms
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Terrace

1 bedroom, down comforters, minibar, in-room safe

Standard Double or Twin Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Silken Indautxu Bilbao

4-star hotel in Bilbao City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Hotel Silken Indautxu Bilbao offers 184 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, designer toiletries, bidets, and complimentary toiletries.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a library, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in June 2020.

Hotel Silken Indautxu Bilbao is a smoke-free property.

A complimentary manager's reception is offered each day.
Children aged 5 and younger eat free breakfast.
Etxaniz - This bistro specializes in local cuisine and serves lunch and dinner.
Indautxu - This diner serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Etxaniz
  • Indautxu

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (4,306 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - June 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 45 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - B01568344
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
Parking height restrictions apply

Property is also known as

Bilbao Hotel Silken Indautxu
Bilbao Indautxu
Hotel Silken Bilbao
Hotel Silken Bilbao Indautxu
Hotel Silken Indautxu
Hotel Silken Indautxu Bilbao
Indautxu
Indautxu Bilbao
Silken Indautxu
Silken Indautxu Bilbao
Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel
Hotel Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel Bilbao

Hotel Silken Indautxu Bilbao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 382 out of 1006 reviews
Rating 8 - Good. 458 out of 1006 reviews
Rating 6 - Okay. 122 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 9 out of 1006 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra, new plymouth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun and easily accessible
Stayed 6 nights in Mar 2025

10/10 Excellent

Etienne

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and very good staff
Stayed 1 night in May 2025

8/10 Good

D J

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Máire

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and staff
Stayed 2 nights in May 2025

6/10 Okay

jesus enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Aida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bilbao is a gem at this Silken hotel

The hotel had a great location. Parking was a challenge at first but we learned how to park in tight spaces. The beds were comfortable. Although we were there during the blackout on April 28, 2025, it only lasted an hour. There was a backup generator and we had tv, internet, hot water and elevators
Stayed 3 nights in Apr 2025

10/10 Excellent

Sepideh

Stayed 4 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

steven, Merritt Island

Stayed 1 night in Apr 2025

8/10 Good

Athena

Traveled with family
Liked: Cleanliness
There are no ramps to push your val
Stayed 1 night in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jillian Fay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent buffet breakfast
Stayed 5 nights in Mar 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel

Great hotel in centre of Bilbao
Stayed 2 nights in Mar 2025

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and service. Highly recommended

Very nice room. It was spacious with plenty of room to unpack and not feel cramped. It was a suite (Room 225) with a sitting area, bedroom and bathroom. It was perfect for our stay of a couple days. The bed was comfortable and the room was very clean. The hotel had everything that we could have wanted. We arrived rather early and we were lucky enough to be able to check in right away. This was amazing after a long day of travel to get to Bilboa. Friendly staff, spacious room and great service. We found it very easy to walk throughout the city to the attractions so the location was great as well. I would happily stay again.
Stayed 2 nights in Feb 2025

6/10 Okay

Bastien

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel, Mountain View

Stayed 2 nights in Nov 2024

10/10 Excellent

Linabel

Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place for a quiet stay. Praise to the staff because they were very professional and courteous. Best breakfast of my trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Stayed 4 nights in Sep 2024

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They offed kind side bed they put to single together!
Stayed 2 nights in Aug 2024