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Hotel Silken Indautxu Bilbao

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Silken Indautxu Bilbao

Exterior
Coffee shop
Terrace/patio
Daily buffet breakfast (EUR 18 per person)
Junior Suite | Down comforters, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Plaza Bombero Etxaniz S/n, Bilbao, Vizcaya, 48010
  • Plaza Moyua
    9 min walk
  • Bar Roma
    1 min walk
  • Indautxu Station
    3 min walk
  • Bilbao (BIO)
    17 min drive

Room options

View all photos for Standard Triple Room

Down comforters, minibar, in-room safe, desk

Standard Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | Down comforters, minibar, in-room safe, desk

Suite, Terrace

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double or Twin Room, Terrace

Down comforters, minibar, in-room safe, desk

Club Double or Twin Room, Terrace

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Down comforters, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Club Double or Twin Room

Down comforters, minibar, in-room safe, desk

Club Double or Twin Room

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, desk

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Terrace

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room, Terrace

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Silken Indautxu Bilbao

4-star hotel in Bilbao City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Hotel Silken Indautxu Bilbao offers 184 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, designer toiletries, bidets, and complimentary toiletries.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a library, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in June 2020.

Hotel Silken Indautxu Bilbao is a smoke-free property.

A complimentary manager's reception is offered each day.
Etxaniz - This bistro specializes in local cuisine and serves lunch and dinner.
Indautxu - This diner serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Etxaniz
  • Indautxu

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (4,306 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 45 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - B01568344
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
Parking height restrictions apply

Property is also known as

Bilbao Hotel Silken Indautxu
Bilbao Indautxu
Hotel Silken Bilbao
Hotel Silken Bilbao Indautxu
Hotel Silken Indautxu
Hotel Silken Indautxu Bilbao
Indautxu
Indautxu Bilbao
Silken Indautxu
Silken Indautxu Bilbao
Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel
Hotel Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel Bilbao

Hotel Silken Indautxu Bilbao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 356 out of 962 reviews" "
Rating 8 - Good. 446 out of 962 reviews" "
Rating 6 - Okay. 118 out of 962 reviews" "
Rating 4 - Poor. 31 out of 962 reviews" "
Rating 2 - Terrible. 11 out of 962 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place for a quiet stay. Praise to the staff because they were very professional and courteous. Best breakfast of my trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Stayed 4 nights in Sep 2024

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They offed kind side bed they put to single together!
Stayed 2 nights in Aug 2024

10/10 Excellent

Belen

Stayed 1 night in Jul 2024

10/10 Excellent

Cary, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a nice are you can walk pretty much anywhere from there. Also the metro station is just a couple of blocks away. The staff was super friendly, our waiter at the terrace was Gabriel, he was always prompt to serve and was super friendly and did an awesome job recommending us thing to do in Donostia.
Stayed 5 nights in Jun 2024

10/10 Excellent

Yaron

Stayed 2 nights in Jun 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

6/10 Okay

Purva

Disliked: Property conditions & facilities
It’s 3.5 star at best
Lot of noise from outside. Staff wasn’t friendly but useful enough. Shower was unclean. Bed was reasonably comfortable. A/C worked randomly. No coffee making machine.
Stayed 4 nights in May 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel. Good breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

JAIME

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Expensive for a hotel without a/c and with a very bad internet access
Stayed 1 night in May 2024

10/10 Excellent

ISAURO

Traveled with family
Great Stay,
Great, Hotel 100% recomended
Stayed 5 nights in Apr 2024

8/10 Good

Pryanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to be in, safe and easy walk to all attractions
Stayed 2 nights in Apr 2024

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Stayed 3 nights in Feb 2024

8/10 Good

MAXIMO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location of the city of Bilbao. Walking distance to Metro station or bus stops. Close to many restaurants and generally safe. The bathtubs are small and it is very loud staying near an elevator. Staff was very pleasant.
Stayed 5 nights in Nov 2023

10/10 Excellent

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great hotel in good location. Most of Bilbao is walkable so the location of this hotel fits great with my needs. Lovely rooms and service.
Stayed 1 night in Nov 2023

10/10 Excellent

Margaret Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was a good size and having my own balcony with outdoor seating and table was an unexpected extra. The reception staff were very helpful. The location of the hotel was perfect for the Guggenheim and Museo de Bellas Artes.It was a more complicated walk to the old town, but worth it. There is a taxi rank outside the hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern city centre hotel
I was staying for an educational course and all the facilities were excellent. Not too expensive. Many places nearby for cheap meals.
Stayed 4 nights in Oct 2023

8/10 Good

GODFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast choice and service
Really great breakfast choice and service, however underground car park was a nightmare to get into being extremely narrow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard J

Stayed 2 nights in Sep 2023

8/10 Good

Maria, Liverpool

Traveled with partner
Liked: Cleanliness
Stayed 4 nights in Sep 2023

10/10 Excellent

Mauricio

Stayed 3 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023