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Hotel ILUNION San Mamés

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ILUNION San Mamés

Restaurant
Porch
Interior entrance
Lobby sitting area
Superior Double Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle Perez Galdos, 56, Bilbao, Vizcaya, 48013
  • Ensanche
    1 min walk
  • San Mames Stadium
    5 min walk
  • Euskalduna Conference Centre and Concert Hall
    11 min walk
  • Bilbao (BIO)
    16 min drive

Room options

View all photos for Premium Room

Premium Room | View from room

Premium Room

  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Business Single Room

Business Single Room | In-room safe, desk, laptop workspace, blackout drapes

Business Single Room

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, City View

Junior Suite, City View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, blackout drapes

Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | In-room safe, desk, laptop workspace, blackout drapes

Double Room, Pet friendly

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

View from room

Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Triple Room

View from room

Family Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Double Room Single Use

  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Hesperia Bilbao

Pet friendly
Free WiFi
Air conditioning
Gym
4.5 out of 5, Wonderful, (1001)
The price is $103
per night
$113 total
includes taxes & fees
Jan 1 - Jan 2
Hesperia Bilbao

About this property

Hotel ILUNION San Mamés

4-star hotel in Basurto-Zorroza
A restaurant, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel ILUNION San Mamés offers 168 air-conditioned accommodations with safes and hair dryers. Plasma televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Bilbao hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel ILUNION San Mamés is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Hotel ILUNION San Mamés has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 15.20 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8.50 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.50 for children
  • Covered self parking fee: EUR 15.20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel ILUNION San Mamés Hotel
Hotel ILUNION San Mamés Bilbao
Hotel ILUNION San Mamés Hotel Bilbao

Hotel ILUNION San Mamés Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 612 reviews" "
Rating 8 - Good. 163 out of 612 reviews" "
Rating 6 - Okay. 30 out of 612 reviews" "
Rating 4 - Poor. 10 out of 612 reviews" "
Rating 2 - Terrible. 10 out of 612 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction made it challenging coming in and out with a car
Stayed 3 nights in Sep 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Yerka

Liked: Amenities
Very clean, good location and excellent customer service!
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, attentive staff, well located
Stayed 1 night in Aug 2024

8/10 Good

Sadako

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had a nice stay in the hotel. However, the reception was always one person and needed to wait to be served all the time. Also, we have chosen to pay the accommodation fee on the day we arrive, but they took the money one month before without our permission.
Stayed 2 nights in Aug 2024

4/10 Poor

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire hotel was uncomfortably hot and the AC was set by default to a hot and humid temperature.
Stayed 2 nights in Aug 2024

8/10 Good

Lu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location that close to all type of public transportation. Room are nice for the price we pay
Stayed 5 nights in Aug 2024

10/10 Excellent

Jiewei, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed for the walkable access to bus transportation. Modern clean room. Reasonable priced breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

MATTHEW, Pudsey

Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location and facilities. Questionable service
Hotel in general was very good, well located for transport to any part of Bilbao and the airport. Rooms were spacious, comfortable and well appointed with a fridge, safe, tv and complementary toiletries as well as a few hangers and further storage space. Breakfast was pleasant with a hot selection of bacon, egg and sausages and cold meats and cheeses as well as juices, pastries, bread and fruit. Coffee was okay. Hot water and various tea bags were available. Lifts got very busy around breakfast time - be aware if you are wanting to leave quickly to use particular transport. I had an issue with the air-conditioning leaking through the lights and dripping to the floor. I highlighted this and efforts were made to repair it though cleaning afterwards had to be requested twice. This only resolved the issue for a couple of hours and the leaking through the electrics began again. On this occasion I was told that maintenance were unavailable and when explained that I did not feel comfortable to stay in the room or not use the lights or aircon (38 degrees forecast later this week and was hot in the room) I was initially told that no other room was available. I was disappointed to have to raise my frustration at any suggestion that my young daughter and I should simply have to accept such an obvious fire hazard but having vocally done so found that another room suddenly became available, which we were moved to. A shame that this obvious service own goal let down the hotel overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elvia, Hermosillo

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The underground parking and the excellent position for public transport are a plus
Stayed 1 night in Jul 2024

10/10 Excellent

Chad

It was great
Stayed 1 night in Jul 2024

10/10 Excellent

SANDRA, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 5 days in this property. It was nice and clean. We walked everywhere on foot, toured entire Bilbao.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Modern. Clean. Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and in an excellent location for the bus terminal I would definitely recommend staying there
Stayed 1 night in Jul 2024

8/10 Good

Yuki

Liked: Cleanliness
good for bus transportation
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A difficult check in but really appreciated their efforts to be completely plastic free. bottled water with lemon available at reception was great
Stayed 2 nights in Jul 2024

6/10 Okay

Antonina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude staff
This place had rather good reviews, and I decided to give it a try. Finding a place was already a quest as there are apparently two hotels with almost the same name in the area… check in took forever (you need to sign multiple electronic docs and the system was just super slow). But the worst part was when I asked the front desk to give me corkscrew for my wine that I planned to open later that day, the lady in a very rude form told me I need to stand there, open the bottle there (I was still with my luggage and haven’t even got to my room…) and immediately return the corkscrew to her. This was really bad…I think someone there needs a retraining on hospitality… The room was ok. Clean. Nothing special.
Stayed 1 night in Jun 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo mejor del hotel es la ubicación y la facilidad de transporte hacia el aeropuerto
Stayed 5 nights in May 2024

10/10 Excellent

Seungkyu

Stayed 2 nights in Jun 2024