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*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Carlton features a health club and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
This 5-star property offers access to a business center and 12 meeting rooms. This luxury hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
Hotel Carlton has designated areas for smoking.
- Front entrance ramp
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Covered parking
- Business center
- Porter/bellhop
- Secured parking
- Tours/ticket assistance
- Year Built - 1926
- Electric car charging station
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Self parking (surcharge)
- Health club
- Computer station
- Safe-deposit box at front desk
- Number of meeting rooms - 12
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 142
- No accessible shuttle
- Number of floors - 6
- Number of buildings/towers - 1
- Wedding services
- Multilingual staff
- Number of accessible parking spaces 3
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Room Amenities
Hotel Carlton offers 142 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Bidet
- Flat-panel TV
- HDTV
- Free WiFi
- Bathtub or shower
- Heating
- Towels provided
- Bedsheets provided
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Wardrobe or closet
- Toothbrush and toothpaste available
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8 AM and 11 AM.
Carlton - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair accessible parking
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a health club and a steam room.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 15 for children
- Covered self parking fee: EUR 32.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Contactless check-out is available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Contactless check-out is available.
Hotel Names
- Carlton Bilbao
- Hotel Carlton Bilbao
- Hotel Carlton Hotel
- Hotel Carlton Bilbao
- Hotel Carlton Hotel Bilbao
Hotel Reviews
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