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Hesperia Bilbao

4.0 star property

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Photo gallery for Hesperia Bilbao

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
View from room
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
  • Parking available

Explore the area

Map
Campo Volantin, 28, Bilbao, Vizcaya, 48007
  • Guggenheim Museum Bilbao
    ‪13 min walk‬
  • Plaza Nueva
    ‪13 min walk‬
  • San Mames Stadium
    ‪7 min drive‬
  • Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (Extra Bed 3 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (Extra Bed 3 adults)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (Extra Bed 2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hesperia Bilbao

4-star hotel in Uribarri
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Hesperia Bilbao offers 151 accommodations with minibars and safes. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 990 square feet (92 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hesperia Bilbao is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cafetería Bar La Orilla - This bar serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 23 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafetería Bar La Orilla

Things to do

  • Gym
  • Stereo

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (990 square feet of space)
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

NH Collection Ría Bilbao Hotel
Hesperia Hotel Bilbao
Bilbao Hesperia Hotel
Hesperia Bilbao Hotel Bilbao
Collection Ría Hotel
NH Collection Ría Bilbao
Hesperia Bilbao Hotel
Hesperia Hotel
Hesperia Bilbao Hotel
Hesperia Bilbao Bilbao
Hesperia Bilbao Hotel Bilbao

Hesperia Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1005 reviews
Rating 8 - Good. 332 out of 1005 reviews
Rating 6 - Okay. 59 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 4 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, comfortable hotel. Extremely helpful and friendly staff. Pleasant atmosphere.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

MARIA DEL CARMEN

Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I always enjoy staying at the Hesperia in Bilbao. The staff are friendly, it’s clean and safe. The Hesperia is located near Old Town and the Guggenheim, with tons of great restaurants, bars, cafes, shopping and parks. The train is across the bridge as well making it an ideal location to stay.
Stayed 11 nights in Nov 2024

6/10 Okay

Sergej

It’s ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean-Philippe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, doors in hallway close very loudly so i got woken up a few times when staying there
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, excellent service, great location
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is facing the river and the promenade, which is a nice aspect of the city. The hotel is across the water from the Guggenheim in Bilbao, and the stunning Zubizari bridge is directly outside the hotel. The rooms could be a bit better maintained as noticeable damage to the walls (scuff marks that need painting over) and the wood paneling (suitcases clearly knicked the wood paneling in my room), and the toilet paper holders are installed at 8 degree angle for some reason. Dust bunnies behind the mini refrigerator could also be tended to as well. Please consider providing more outlets in the room for guests, as it was difficult to find an outlet for the iron. Also, please consider putting regular ironing boards in the rooms as the small ones provided to guests are insufficient.
Stayed 4 nights in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dawn

Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and above for us both during our stay and after our departure to reunite us with forgotten belongings. It is clean, nice, and well located. Even if a little hard to find. :)
Stayed 2 nights in Nov 2024

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, property conditions & facilities
Best location for shops restaurants walking distances to places. Amazing and extremely helpful English speaking staff. Wonderful beddings and bed. Variety of delicious breakfast buffet. Highly recommend Hesperia Hotel Bilbao.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Onnier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in excellent location, just over the river from the Guggenheim!
Stayed 1 night in Oct 2024

6/10 Okay

Rodolfo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hotel was nice and mostly clean, my room did feel out of maintenance, carpet had stains all over or broken, paint in walls had spots, didn’t feel very clean, found facial hairs on the glasses in the washroom. The room smelled like cigarette a lot, I had to ask for them to change for a room and they only air it up which made the stink go mostly away. The place was 10 min walk distance to the Guggenheim same for most core areas. Staff were nice.
Stayed 1 night in Oct 2024

4/10 Poor

David

Stayed 1 night in Oct 2024

10/10 Excellent

Ray

Stayed 1 night in Sep 2024

8/10 Good

Charles

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Lovely staff. Clean rooms. Comfortable beds. Toiletries sufficient. Location is very convenient
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Stayed 2 nights in Sep 2024