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Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

Daily buffet breakfast (EUR 18 per person)
Front of property
Turkish bath
Junior Suite | 1 bedroom, down comforters, minibar, in-room safe
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
Mesedeetako Kaia 3, Bilbao, 48003
  • Plaza Nueva
    ‪5 min walk‬
  • Guggenheim Museum Bilbao
    ‪19 min walk‬
  • San Mames Stadium
    ‪3 min drive‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, down comforters, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(18 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Views to the river

Premium Room, Views to the river | 1 bedroom, down comforters, minibar, in-room safe

Premium Room, Views to the river

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Suite, City View

Classic Suite, City View | 1 bedroom, down comforters, minibar, in-room safe

Classic Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, City View

Basic Room, City View | 1 bedroom, down comforters, minibar, in-room safe

Basic Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

Lobby

Radisson Collection Bilbao

  • Pool
  • Spa
  • Free WiFi
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4.5 out of 5, Wonderful, (401)
$325 nightly
The price is $325 total
includes taxes & fees
Radisson Collection Bilbao

About this property

Axel Hotel Bilbao – Adults Only

4-star Bilbao hotel, connected to a rail/subway station in San Francisco
A 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, spa services, a seasonal outdoor pool, and dry cleaning are onsite.
Axel Hotel Bilbao – Adults Only offers 110 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.
Axel Hotel Bilbao – Adults Only features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Bilbao hotel also offers spa services, multilingual staff, and dry cleaning/laundry services.

Axel Hotel Bilbao – Adults Only has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 24 per day (1312 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to August
Children 18 years old and younger are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 67 out of 102 reviews
Rating 8 - Good. 24 out of 102 reviews
Rating 6 - Okay. 8 out of 102 reviews
Rating 4 - Poor. 2 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet room. City view room was not of the city- faced a block wall! Asked Robin ( reception) for alternative - very unhelpful and rude. Didn’t tell us details of spa /hotel etc when we checked in. Told us to come back at 3pm only to discover our bags had not been put inside luggage room - had been left outside the door unattended and also no room change requested! Robin was going off shift at 3! Hotel very nice, good location.
Stayed 3 nights in Mar 2025

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and amazing staff. Poor soundproofing on rooms - we were able to hear an awful lot of the goings on of other guests.
Stayed 7 nights in Mar 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. The thermostat did not function so it was a bit stuffy and the sheets were very scratchy , but the staff was friendly, helpful and kind and the location was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

phil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Karol, Sakai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place. Parapapapa I’m lovin it.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Axel is relatively new. The rooms are well designed, the shower is very stylish. Ivan and his staff do their best to give a good client experience. Ivan checked me in and was extremely charming. There was an issue with another guest and they put things right promptly. My only little criticism is that the spa is small and nice but none of its facilities were warm enough, the spa, jacuzzi and steam all needed to be a few degrees warmer. Also the Axel in San Sebastián provided bathrobes and slippers at no extra cost and they were in the room, in Bilbao there is a charge but as the changing facility in the spa is small it would be better to also provide the robes and slippers in the rooms. Otherwise the hotel is beautifully appointed and a great location for the Old Town and a fifteen/twenty minute walk to the Guggenheim.
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin, Wokingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant fro start to finish
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark Wayne, München

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week in the newly opened Axel Hotel in Bilbao. Our choice turned out to be perfect in every possible way. The staff in every area is outstanding, friendly, smiling, accommodating from the Reception to kitchen/bar staff, housekeeping. It is hard to name all but wanted to thank Luz for her big smile and attentiveness each morning during breakfast. She picked up on my husband’s birthday and the hotel arranged a birthday greeting and a gift that was left in our room. The breakfast is a treat. The room is spacious and well equipped. The bathroom with rain shower is a delight and separate WC is ideal. The king bed was very comfortable. The location is ideal, as located close to public transport, walkable to nearly everything, and on the river Nervion. Behind the hotel is Abando with the museums and across the bridge is Casco Viejo (old town). A wonderful location.
Stayed 6 nights in Feb 2025

10/10 Excellent

Oskar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New nice hotel, great value and high quality. I would book it again. Negative: the breakfast is good, but is not really like to pictures, but good! South of the hotel is a shady quarter, so stay north of west.
Stayed 2 nights in Mar 2025

10/10 Excellent

René

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel gute Lage top Preis/Leistung
Stayed 1 night in Mar 2025

8/10 Good

Serge

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr empfehlenswert! Das Hotel liegt direkt an der Altstadt und 3 Gehminuten vom Mercado de la Ribera entfernt. Schaut dort unbedingt auf ein paar Pintxos vorbei! Die Strassenbahn und Busse halten quasi direkt vor der Tür. Das Meer ist mit der Metro innerhalb von 30 Minuten erreichbar. Das Personal ist sehr freundlich und kundenorientiert. Die Zimmer sind gut ausgestattet mit einer großen Dusche und guten Betten. Wenn ich nochmal nach Bilbao reisen sollte, dann würde ich auf jedenfall wieder dieses Hotel buchen. Preis/Leistungsverhältnis ist top!
Stayed 3 nights in Mar 2025

10/10 Excellent

Pierre André

Stayed 3 nights in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Jose Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Caro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr neues Hotel mit nettem Personal.
Stayed 4 nights in Feb 2025

8/10 Good

Koseki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもきれい。部屋は広くないが、機能的。モダン風だけど落ち着いている。朝食は十分なクオリティー。
Stayed 2 nights in Feb 2025

10/10 Excellent

Bernhard

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Domitelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel, en plein centre-ville, face à la vieille ville… tout est accessible à pied. Le spa est superbe, le petit déjeuner excellent… je recommande vivement cet hôtel.
Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yurena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propre et moderne mais sans chaleur

Nous avons séjourné dans cet hôtel récemment rénové, et si la propreté et la modernité des installations sont indéniables, nous n’avons malheureusement pas ressenti le confort et la chaleur attendus. Tout est impeccable, mais l’ambiance manque de caractère et d’âme. L’agencement des chambres n’est pas très pratique, ce qui peut nuire au confort du séjour. Le personnel est professionnel, mais un accueil plus chaleureux aurait rendu l’expérience plus agréable. Le petit déjeuner, quant à lui, manque de qualité. Il ne faut pas être difficile, notamment avec des croissants industriels mal cuits, ce qui est décevant pour un établissement de ce standing. Autre point négatif : le spa est censé être accessible uniquement sur réservation, mais en réalité, ce n’est pas respecté. Résultat, il peut être bondé et loin d’offrir le moment de détente attendu. En somme, un hôtel fonctionnel et bien tenu, idéal pour un court séjour ou un voyage d’affaires, mais qui manque de cette touche d’hospitalité et d’attention aux détails qui permettent de vraiment se sentir à l’aise.
Stayed 2 nights in Feb 2025