Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

Junior Suite | Down comforters, minibar, in-room safe, desk
Lobby
Turkish bath
Front of property
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
Mesedeetako Kaia 3, Bilbao, 48003
  • Plaza Nueva
    ‪7 min walk‬
  • Guggenheim Museum Bilbao
    ‪5 min drive‬
  • San Mames Stadium
    ‪5 min drive‬
  • Bilbao (BIO)
    ‪26 min drive‬

Room options

Junior Suite

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Double Bed, 1 Queen Bed and 1 King Bed

Classic Suite, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Basic Room, City View

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

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Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

This was my first stay at an Axel hotel and it was wonderful. The staff are amazingly helpful and rhe property is immaculate. The location is easy to get to and makes a perfect base for exploring Bilbao.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super hotel very close to the old town. Building is new and fresh. Fair price and an excellent breakfast. Staff were friendly. Will stay again if in Bilbao.
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique style hotel

Fantastic hotel, great location in centre of Bilbao. Very friendly and exceptional reception staff. Beautiful and very comfortable rooms with great shower. Delicious, fresh and tasty breakfast with lots of choice. Great coffee and breakfast staff so friendly and helpful. We didn’t use roof top pool as weather not hot enough, but looked stunning and will return in the summer to try it out. Cannot recommend more highly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet room. City view room was not of the city- faced a block wall! Asked Robin ( reception) for alternative - very unhelpful and rude. Didn’t tell us details of spa /hotel etc when we checked in. Told us to come back at 3pm only to discover our bags had not been put inside luggage room - had been left outside the door unattended and also no room change requested! Robin was going off shift at 3! Hotel very nice, good location.
Stayed 3 nights in Mar 2025

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and amazing staff. Poor soundproofing on rooms - we were able to hear an awful lot of the goings on of other guests.
Stayed 7 nights in Mar 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. The thermostat did not function so it was a bit stuffy and the sheets were very scratchy , but the staff was friendly, helpful and kind and the location was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

phil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Karol, Sakai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place. Parapapapa I’m lovin it.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Axel is relatively new. The rooms are well designed, the shower is very stylish. Ivan and his staff do their best to give a good client experience. Ivan checked me in and was extremely charming. There was an issue with another guest and they put things right promptly. My only little criticism is that the spa is small and nice but none of its facilities were warm enough, the spa, jacuzzi and steam all needed to be a few degrees warmer. Also the Axel in San Sebastián provided bathrobes and slippers at no extra cost and they were in the room, in Bilbao there is a charge but as the changing facility in the spa is small it would be better to also provide the robes and slippers in the rooms. Otherwise the hotel is beautifully appointed and a great location for the Old Town and a fifteen/twenty minute walk to the Guggenheim.
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin, Wokingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant fro start to finish
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark Wayne, München

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week in the newly opened Axel Hotel in Bilbao. Our choice turned out to be perfect in every possible way. The staff in every area is outstanding, friendly, smiling, accommodating from the Reception to kitchen/bar staff, housekeeping. It is hard to name all but wanted to thank Luz for her big smile and attentiveness each morning during breakfast. She picked up on my husband’s birthday and the hotel arranged a birthday greeting and a gift that was left in our room. The breakfast is a treat. The room is spacious and well equipped. The bathroom with rain shower is a delight and separate WC is ideal. The king bed was very comfortable. The location is ideal, as located close to public transport, walkable to nearly everything, and on the river Nervion. Behind the hotel is Abando with the museums and across the bridge is Casco Viejo (old town). A wonderful location.
Stayed 6 nights in Feb 2025

10/10 Excellent

Lars-Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vistelse i Bilbao

Fint hotell med HBTQ-inriktning. Trevlig och serviceinriktad personal. Blev uppgraderad till fint rum med speciell badrumslösning. Inga garderober, men annan lösning för upphängning av kläderna. OK frukostbuffé: inte mycket alternativ av flingor. Ingen kaffemaskin, utan man fick beställa sitt kaffe som dock var gott.
Stayed 4 nights in Mar 2025

10/10 Excellent

Flavien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de recepción súper atentos y súper amables muy buen lugar excelente muy lindo y en un lugar céntrico
Stayed 2 nights in Apr 2025

10/10 Excellent

Domitelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super bien placé, super calme, 1/2 heure de spa offert aux clients, propre, prix correct.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

experiencia agradable

buena atención por parte de los recepcionistas
Stayed 1 night in Apr 2025

6/10 Okay

Werner

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Jon Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Massimiliano

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oskar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New nice hotel, great value and high quality. I would book it again. Negative: the breakfast is good, but is not really like to pictures, but good! South of the hotel is a shady quarter, so stay north of west.
Stayed 2 nights in Mar 2025

10/10 Excellent

René

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel gute Lage top Preis/Leistung
Stayed 1 night in Mar 2025