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Quality Inn & Suites Big Rapids near University

2.5 star property

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Photo gallery for Quality Inn & Suites Big Rapids near University

Room, 1 King Bed, Non-Smoking, Upgrade, Not Pet Friendly | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Free daily continental breakfast
Seasonal outdoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
1705 S. State Street, Big Rapids, MI, 49307
  • Ferris State University
    ‪3 min walk‬
  • Jim Crow Museum
    ‪18 min walk‬
  • Big Rapids Riverwalk
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Accessible, Non-Smoking, Not Pet Friendly

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Accessible, Non-Smoking, Not Pet Friendly

9.2 out of 10
Wonderful
(7 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking, Not Pet Friendly

Suite, 1 King Bed with Sofa Bed, Non Smoking, Not Pet Friendly | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Non Smoking, Not Pet Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non-Smoking, Not Pet Friendly

Standard Room, 2 Queen Beds, Non-Smoking, Not Pet Friendly | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non-Smoking, Not Pet Friendly

8.4 out of 10
Very good
(16 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1King Bed, Non-Smoking, Not Pet Friendly

Standard Room, 1King Bed, Non-Smoking, Not Pet Friendly | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1King Bed, Non-Smoking, Not Pet Friendly

8.4 out of 10
Very good
(30 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non-Smoking, Not Pet Friendly, No Elevator

Room, 1 Queen Bed, Non-Smoking, Not Pet Friendly, No Elevator | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non-Smoking, Not Pet Friendly, No Elevator

8.6 out of 10
Excellent
(11 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non-Smoking, Upgrade, Not Pet Friendly

Room, 1 King Bed, Non-Smoking, Upgrade, Not Pet Friendly | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non-Smoking, Upgrade, Not Pet Friendly

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.2 out of 10
Good
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Big Rapids near University

Big Rapids hotel steps from Ferris State University
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a picnic area. Weekly housekeeping is available.
Quality Inn & Suites Big Rapids near University offers 86 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Big Rapids near University features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, a picnic area, and a fireplace in the lobby. Onsite self parking is complimentary. A total renovation of this property was completed in January 2021.

Quality Inn & Suites Big Rapids near University has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2021

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • Service fee: USD 1.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.69 per day
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 04
Only registered guests are allowed in the guestrooms

Property is also known as

Big Rapids Quality Inn
Quality Big Rapids
Quality Inn Big Rapids
Quality Inn Suites Big Rapids
Quality Inn & Suites Big Rapids near University Hotel
Quality Inn & Suites Big Rapids near University Big Rapids
Quality Inn & Suites Big Rapids near University Hotel Big Rapids

Quality Inn & Suites Big Rapids near University Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,quiet, customer service polite,helpful. Rooms are up to date,very spacious. Very affordable!!
Stayed 1 night in Mar 2025

10/10 Excellent

donna

Stayed 1 night in Feb 2025

10/10 Excellent

Jerard

Stayed 1 night in Mar 2025

8/10 Good

justice

Stayed 3 nights in Feb 2025

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
Said they would release from booking error through Expedia, and did not...I was still charged.
Stayed 1 night in Mar 2025

4/10 Poor

Todd

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Good price and decent beds
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around just wish they had the beat on in the room before we arrived ! It was really cold and we got in at midnight so it took a long time to warm up .
Stayed 1 night in Mar 2025

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities
There was hair in the tub,poop and paper in the toilet i would not recommend this to no one called to front desk and they said told me it my probelm know i check in when the cleaning ladys wasn't here!!!
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and polite. Room was very clean. Perfect for a quick and easy 1 night stay. Hotel is older but room was very clean.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service

Would not book here again

The room wasn’t fancy, it was ok. First Hotels.com didn’t tell us there was a $25 fee for our beagle. When we got in the room, the odor was so foul that I would’ve chosen a different one, but we were told it was the last “pet” room. It was nauseating. I cleaned the filthy a/c filter so we didn’t have to breathe whatever was coming from the a/c. The highlight was the lady who checked us in. She was polite and as helpful as she could be.
Stayed 1 night in Feb 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities
Layout all buildings were connected but you had to go outside to get from building to building.
Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with partner
Liked: Staff & service
Good stay nice ish rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Lakisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It seems to be an older property but I can respect and appreciate it.
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our personal hot tub in our room
Stayed 1 night in Feb 2025

6/10 Okay

Bruce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok but subpar condition

For a jacuzzi suite condition was not nice. Paint on bathroom floor, car scent hanger was on ceiling in bathroom, room was cold from time of arrival until almost 3 am. Window leaks air when closed. Could be a nice room if those things repaired.
Stayed 1 night in Feb 2025

2/10 Terrible

John

Traveled with family

BED BUGS

Stayed 2 nights in Feb 2025

10/10 Excellent

Tina

Stayed 1 night in Feb 2025

8/10 Good

Delores

Stayed 1 night in Feb 2025

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not a reason to get the expensive room we got the presidential king suite that is pictured with a hot tub but no hot tub and the door leaks so much air
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Joel

Business traveler
Disliked: Cleanliness, staff & service

Dirty and Poor Customer Service

Clerk tried to double charge me upon arrival for a stay that had been paid for in advance. Although I had the printed receipt with me he continued to try to argue and charge me. I had to call my boss who had booked the business trip, and he had to call his manager to straighten everything out. When I fonally got checked in to the room it had not been thoroughly cleaned. A previous visitor's dirty sock was left under the edge of the bed, and there was a kleenex stuffed in the peephole of the door. The bathroom smelled like mildew, and the "free continental breakfast" that was included was just mini boxed cereal, cold scrambled eggs, and stale bagels. Overall I would not recommend staying here to anyone, and I certainly won't be staying here ever again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Amy

Traveled with partner
Disliked: Property conditions & facilities
Fixtures falling out of the wall, toilet not bolted down to the floor, rug torn up, paint chipping. The room was freezing and the heating unit did almost nothing. Definitely the worst hotel I’ve ever stayed in. Will not go back.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025