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Holiday Inn Express Big Rapids by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Big Rapids by IHG

Free daily buffet breakfast
Indoor pool
Golf
Interior
1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1005 Perry Ave, Big Rapids, MI, 49307
  • Katke Golf Course
    ‪2 min walk‬
  • Ferris State University
    ‪13 min walk‬
  • Big Rapids Riverwalk
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

7.8 out of 10
Good
(8 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.4 out of 10
Very good
(15 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Country Inn & Suites by Radisson, Big Rapids, MI

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1006)
$231 nightly
The price is $231 total
includes taxes & fees
Country Inn & Suites by Radisson, Big Rapids, MI

About this property

Holiday Inn Express Big Rapids by IHG

3-star Big Rapids hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Holiday Inn Express Big Rapids by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. LED televisions come with premium digital channels.

This Big Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hair dryers can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Big Rapids by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express Big Rapids by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf driving range
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express Big Rapids By Ihg
Holiday Inn Big Rapids an IHG Hotel
Holiday Inn Express Big Rapids by IHG Hotel
Holiday Inn Express Big Rapids an IHG Hotel
Holiday Inn Hotel Conference Center Big Rapids
Holiday Inn Express Big Rapids by IHG Big Rapids
Holiday Inn Express Big Rapids by IHG Hotel Big Rapids
Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel
"Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel"

Holiday Inn Express Big Rapids by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 201 out of 496 reviews
Rating 8 - Good. 159 out of 496 reviews
Rating 6 - Okay. 72 out of 496 reviews
Rating 4 - Poor. 39 out of 496 reviews
Rating 2 - Terrible. 25 out of 496 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Stayed 1 night in Apr 2025

2/10 Terrible

Angela

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Poor hotel but friendly staff

Staff was very friendly. Hotel lobby was nice, beyond that it needs a lot of work and updates. Breakfast variety was great but food wasn’t very warm and most drink choices were out. There was 2 out of 6 available. Pool area was in rough condition meaning walls, ceiling, rotted wood around outside doors. Hot tub extremely hot 108 degrees and cloudy(didn’t look clean) and pool chilly so couldn’t enjoy either. First room was dirty, not vacuumed(food and ear plug on floor in plain sight and next to bed) or swept, stained curtains, ripped material in headboard, carpet coming away from wall and staples exposed, mouse poop on bed. Second room not vacuumed(food on floor) or swept, glass shower doors very dirty like they haven’t been washed in weeks. Almost went and stayed at different hotel. Never been to a holiday inn express that looked like this, they’re usually top notch.
Carpet in room coming away from wall and staples exposed
Carpet coming away from wall and staples exposed
Dirty floor
Food on floor of 2nd room we moved to
Stayed 1 night in Mar 2025

4/10 Poor

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the worth the money...

The staff was not attentive, i stood at the desk waiting for someone help me for around 8 minutes just to watch what i believe was a manager come out and text in front of me and not even acknowledge i was 2 ft in front of her. None of the door handles worked the first time you tried to use them and our 'remodeled room' was trash. Only new paint which sucked. Everything in the room was clearly old as it was covered in dust and still had wrappers in the fridge from the previous people. There was literally active water dripping into the pool room when it rained by the exterior door and the hot tub jets didn't work, had many gross things floating around in it as well. Pipes and random stuff laying around....
Stayed 2 nights in Mar 2025

2/10 Terrible

Robert

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not impressed

Our bathroom was dirty under the vanity, dead bugs in the light. Garbage under the bed skirt. The pool was ice cold, there was sharp piece of plastic on the bottom of the pool my grand daughter stepped on. The hot tub was cloudy and full of hair. It also had ants into it. The paint around the top edge of the hot tub was flaking off and falling into the hot tub. The hot tub jets did not work. The ceiling had fallen in and it was cleaned up but not repaired. The chair rail in the hall had thick dust on them. The bathroom room wall looked thike it had black mold on it above the mirror.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nakia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel
Stayed 1 night in Mar 2025

8/10 Good

Quang

Stayed 1 night in Mar 2025

6/10 Okay

SCOTT, west allis

Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in Feb 2025

6/10 Okay

Stefanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not the best

The hotel seemed to be clean and the breakfast/cafe area was very nice. Staff was friendly. They are in the middle of renovating and and we got a 'renovated' room. For some reason, they decided to replace blackout curtains with flimsy white vinly blinds that block Zero light while sleeping! It was awful! Our kids kept waking up thinking it was almost morning when it was still the middle of the night. We were all exhausted the next day. Also, the renovations looked like they were done by my 9yo. I cant believe Holiday Inn is ok with how this room was redone and put together. I will not be staying at Holiday Inns again if this is what I can expect.
Stayed 1 night in Feb 2025

8/10 Good

Duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service
Close
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Stayed 1 night in Jan 2025

8/10 Good

Jeffrey D

Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to everything.
Stayed 1 night in Feb 2025

8/10 Good

NICKOLAS

Liked: Cleanliness, staff & service
An older hotel but overall clean and good service.
Stayed 2 nights in Feb 2025

2/10 Terrible

Nicholas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs TLC

This place was dilapidated. multiple repairs needed in the room and in the common areas like poolside. hot tub had floaties and hair.
Stayed 1 night in Feb 2025

8/10 Good

Arie

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Feb 2025

8/10 Good

Margaretta

Stayed 1 night in Feb 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Mia

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Becky

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Not staying there again

Had difficulty checking in thru mobile device. I called our hotel few days prior to stay to ask if pool was open/usable and informed yes new heater was put in few days ago. During our stay, pool temperature was cold and hot tub water was murky brown color. My kids found half eaten candy on window sill and cookies under the bed when we arrived in room. Had planned to watch NFL playoff game but could not because hotel did not have FOX available to watch. Lack of wall outlets in room, couldn’t use plug-in nightlight for kids. Tried to use room phone to call front desk, phone line unplugged and once connected received busy signal when dialing front desk for help. Biggest complaint, broken elevator for past 2 years and how it’s not a priority to repair accordingly to hotel employee. Quit being so cheap and fix it for better guest experience at hotel with 4 floors of guest rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Allie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the reception desk was outstanding! So accommodating, professional and friendly. We could tell that the hospitality industry was the right choice for her! I wish I could remember her name.
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well i thought there was a bar and grill. And apparently they closed it.
Stayed 2 nights in Jan 2025

10/10 Excellent

ZAFAR

Stayed 2 nights in Jan 2025