8/10 Good
Rungano
Traveled with partner
Mar 23, 2025
Liked: Staff & service, property conditions & facilities
The property is beautiful and really a great place to unwind. I did think the hostess was slightly off with us. She said she was going to give us a tour on check in but eventually found out she did not (she just walked us to our room) and she actually was not very forthcoming with giving a description of the property and what the property offers as part of the welcome. In fact as we were leaving we then accidentally found out about other amenities.
The hostesses didn’t seem as knowledgeable about giving ideas of things to do around the area - contrary to what’s advertised on the website.
We had dinner at the Dining Room - food was great except they served the fries that came with the burger cold - not expected for a place charging $35 for a burger. They did replace the fries when we asked. The rest of the food we ordered was good.
The other drawback was the robes in the room. They are actually super cool looking but the fabric itches a lot.
Other than that it really is a cool property and the rest of the staff were good.
Rungano
Stayed 1 night in Mar 2025