An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Hampton Inn Big Bear Lake offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with satellite channels.
Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hampton Inn Big Bear Lake features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, express check-in, and express check-out. Onsite parking is available (surcharge), along with a car charging station.
Hampton Inn Big Bear Lake is a smoke-free property.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Uncovered self parking on site (USD 29 per night; includes in/out privileges)
Food and drink
Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Things to do
Gym
Indoor pool
Family friendly
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Housekeeping (daily)
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Wheelchair accessible (may have limitations)
More
1 building
Built in 2024
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
55-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
More
Air conditioning
Desk
Desk chair
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Uncovered self parking fee: USD 29.00 per night (in/out privileges)
Pet deposit: USD 100.00 per stay
Pet fee: USD 50 per pet (varies based on length of stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Pool access available from 5:00 AM to 10:00 PM
Property is also known as
Hampton Big Bear Big Bear
Hampton Inn Big Bear Lake Hotel
Hampton Inn Big Bear Lake Big Bear Lake
Hampton Inn Big Bear Lake Hotel Big Bear Lake
Hampton Inn Big Bear Lake Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Conveniently located. There is a public shuttle nearby that goes to Snow Summit. 5 min drive. NOTE: Expedia is not conspicuous in their presentation of the parking fee of $20/night at the hotel that is not in the Expedia cost quote. I’m sure I’m not the only guest that discovers that at checkin. Makes the front desk staff’s job harder than it should be. I understand the hotel’s site does present this but I didnt check. All I know it’s it’s buried a couple of clicks in on Expedia, it’s not prominently disclosed, and it’s not in the hotel stay quote. I think that is disingenuous since there is about a zero likelihood someone would come to this location without a vehicle.
Hotel was fine. Staff was friendly. Breakfast was good and the little extras are nice. Beds were not comfortable to sleep more than one in. Reserved room with a tub. Also noted in comments when booking. Did not get tub. I have arthritis and a shower doesn’t cut in when you just need to soak at the end of the day. Second time with hotels.com where hotels did not give a tub when booking a room that was listed as having one and asked for in notes. Hotel blamed it on hotels.com. We left a day early because we wanted to get a good nights rest and the beds and loud noises from rooms above us wasn’t working.
The staff was not very helpful. Only one member was helpful with restaurant recs and small talk, but when we left for the day and our room wasn’t cleaned, we had to wait an hour in the lobby to have that taken care of. We left in the morning and told the front desk our room was ready for cleaning. They told us they only do sheets and towels. For the exorbitant price tag for this 2 star hotel, I told them I needed a full cleaning. They agreed, but then didn’t do it until we got back to a room left just as it was that morning. We wanted to rest, but this hotel made it impossible. The breakfast was mid at best and the guests left every common area very dirty. Done with Hampton inn and big bear. Not worth the money.
When I arrived at the hotel at 6 PM, I was very disappointed to find that my room was not ready, even though check-in time was listed as 3 PM. To make matters worse, there were five other guests ahead of me also waiting for their rooms. This was extremely frustrating and left me with a poor first impression of your service.
Would you like me to help draft a more formal complaint or letter to the hotel?