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Hotel le Windsor Grande Plage Biarritz

4.0 star property

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast included
  • Pet friendly
  • Air conditioning

Explore the area

Map
11 avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200
  • Biarritz City Hall
    ‪1 min walk‬
  • Grand Beach
    ‪3 min walk‬
  • Casino Barriere
    ‪3 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪5 min drive‬

Room options

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Ocean View

  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View

  • 194 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Ocean View

Junior Suite, 1 Queen Bed with Sofa bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed with Sofa bed, Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Double Room

Basic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Basic Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel le Windsor Grande Plage Biarritz

4-star hotel in Biarritz City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a beach bar. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference center, and 24-hour room service.
Hotel le Windsor Grande Plage Biarritz offers 48 accommodations with espresso makers and safes. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 269 square feet (25 square meters) include a conference center. This beach hotel also offers a library, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in March 2021.

Hotel le Windsor Grande Plage Biarritz is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM. A hosted evening meal is available for a surcharge daily (reservations required).
Chez Eugénie - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 19 per day)
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 32; reservation required
  • Snack bar/deli

Restaurants on site

  • Chez Eugénie

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Renovated entire property - March 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 19 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 32

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Windsor
Qualys Hotel Windsor Biarritz
Qualys Windsor
Qualys Windsor Biarritz
Hotel Windsor Grande Plage Biarritz
Hotel Windsor Grande Plage
Windsor Grande Plage Biarritz
Windsor Grande Plage
Hotel le Windsor Grande Plage Biarritz Hotel
Hotel le Windsor Grande Plage Biarritz Biarritz
Hotel le Windsor Grande Plage Biarritz Hotel Biarritz

Hotel le Windsor Grande Plage Biarritz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 845 reviews
Rating 8 - Good. 264 out of 845 reviews
Rating 6 - Okay. 61 out of 845 reviews
Rating 4 - Poor. 21 out of 845 reviews
Rating 2 - Terrible. 19 out of 845 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Souheir

Liked: Cleanliness, staff & service
Property is nice, did the job for me for one night. Accommodations are clean, walkable and I did rent a room with sea view, which was nice. The walls are thin, I did hear my upstairs neighbors as they were making a lot of noise, but luckily for me, that lasted for less than 5 minutes! All else was fine
Stayed 1 night in Nov 2024

10/10 Excellent

Izabela

Stayed 3 nights in Oct 2024

10/10 Excellent

Hirotake, Washington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a last minute free upgrade to the la suite which is next doors. New property, very clean and great staff!
Stayed 1 night in Oct 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ocean view spot
Enjoyed my stay here. The room (403) has an amazing view of the ocean, Grande Beach and the promenade. Location is excellent for town too. Room is small but was traveling alone so was fine. The shower is the middle of room, which was odd but interesting. Hotel staff were excellent as well. Included breakfast, which wasn’t fancy but was fine and had freshly squeezed juices and variety of breads. The spaces in the property are on small side overall, and you can hear a little walking around upstairs. But I would definitely stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Anton

Traveled with group
Price too expensive for what we were given. Small room, just a window with ocean view. The price is a highway robbery.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean View room is wonderful!!
Stayed 2 nights in Sep 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the overall cost for a 1-night stay the room we were allocated was incredibly small… there was barely any room to put our suitcase without tripping over it! On a more positive note, the breakfast (included in the price) was outstanding.
Stayed 1 night in Sep 2024

10/10 Excellent

Letitia, Cairo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, good room, great breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Nigel

Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel very much even though the room was rather small and cozy. Check in was very easy as the gentleman in front knew it was us checking in (given we landed on the last flight of the night). Again, our room was small but it had everything we needed. The shower is a shower stall in the middle of the room which was unique. Our room had a balcony (we were on the 2nd floor so not very high up) and we had a nice view of the Grande Plage. The fridge was not cold, however. Breakfast was good and had ample options (toasts, croissants and pain au chocolate, yogurts, cottave cheese, French-style scrambled eggs, bacon, sausage, veggies and fruits, lox and hard boiled eggs. Service was friendly. Do note no gym or pool but they have towels for the beach. Front desk can get you a taxi to the train station or airport or day trips. We would stay again.
Stayed 3 nights in Sep 2024

8/10 Good

William, La Jolla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great position close to beach, restaurants and stores. Good selection at breakfast. Nice room though somewhat small. BUT WIFI for my tablet in the room kept dropping off - had to use Personal Hotspot. Single elevator for two people covering 7 floors means you may have to wait or walk the stairs. Overall good experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Les

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff and breakfast buffet staff were very friendly and helpful. Special kudos to the front staff!
Stayed 4 nights in Sep 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location, literally metres from the beach and the rooms my friend and I had were very clean, comfortable, stylishly furnished and had wonderful ocean views. Unfortunately my friend was unable to access the wifi in her room, although I had no problem.
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Mairi

Traveled with family
Liked: Cleanliness, staff & service
Loved the location of the hotel and the buffet breakfast was great, lovely selection and quality. We only stayed for one night but the room had everything we needed. A couple of negatives, the shower gel hadnt been refilled and was empty. They also had a problem with their phone lines, which on reporting to the desk the response was ‘yes, I’ve heard that about that room’. Why not fix it? We were in 508, shortly after arrival we were getting calls to make restaurant bookings etc. didn’t think too much about it and went out. After coming back late it rang multiple times with people trying to get into the hotel. At this point we just pulled the plug out but seriously-it should be fixed as no one wants a rubbish sleep being constantly woken. Reception staff couldn’t have cared less.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Traveled with family
Liked: Staff & service
Great location, room a little small but not a problem. 1 very small 2 person lift only and impossible so best to you stairs. Payable Car park and restaurant nearby. Very good location as on sea front with east access to beach and great views
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
A great family hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Olga

Traveled with partner
Liked: Cleanliness, staff & service
Pros: 1. Excellent location right off the Grand Beach, walkable to all main attractions in Biarritz. 2. Full breakfast with great selection of cheeses, meats, baked goods, freshly squeezed juices, delicious yogurts, etc… 3. Friendly multilingual staff Cons: 1. Room (deluxe ocean front) was extremely tiny. If u have more than one suitcase there’ll be no room to walk around. 2. Walls are not soundproof at all, so you’ll hear everything from neighboring rooms and floor above. 3. WiFi in the room is non existent as soon as you close your room door. It only works in the lobby and downstairs cafeteria. 4. There’s only one elevator with maximum capacity for 2 ppl or 2 suitcases and a person, so be prepared to wait a while or take the stairs.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in front of the beach!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Everyone so so accommodating and spoke English. The breakfast was very nice. Perfect for our family of 4
Stayed 2 nights in Aug 2024

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 3 nights in Aug 2024

10/10 Excellent

Satvinder

Stayed 1 night in Aug 2024