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Waterloo Hotel Lodge

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Waterloo Hotel Lodge

Spa
Bar (on property)
Superior Twin Room (Lodge) | Desk, laptop workspace, iron/ironing board, free WiFi
Reception hall
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Hot Tub
  • Breakfast available

Explore the area

Map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Conwy Valley Railway Museum
    9 min walk
  • Eryri National Park Visitor Centre
    10 min walk
  • Bridge 1815 Bar and Grill
    1 min walk
  • Betws-Y-Coed Station
    9 min walk

Room options

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge) | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge) | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room (Superior Lodge)

  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge) | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Double Room (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Hotel)

Double Room (Hotel) | Desk, laptop workspace, iron/ironing board, free WiFi

Double Room (Hotel)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Tyn-y-Coed Hotel

Pet friendly
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (110)
The price is $91
per night
$109 total
includes taxes & fees
Jan 10 - Jan 11
Tyn-y-Coed Hotel

About this property

Waterloo Hotel Lodge

3-star Betws-Y-Coed hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Waterloo Hotel Lodge features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a spa tub, a sauna, and spa services. Onsite self parking is complimentary.

Waterloo Hotel Lodge is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bar1815 - This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant - This restaurant serves breakfast and dinner. Open select days.
Room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 639 reviews" "
Rating 8 - Good. 179 out of 639 reviews" "
Rating 6 - Okay. 49 out of 639 reviews" "
Rating 4 - Poor. 16 out of 639 reviews" "
Rating 2 - Terrible. 4 out of 639 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and efficient at both check in and bar. Room was clean and comfortable and had everything we needed. Had an excellent meal served in the bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Good
I love this hotel and stay every time I have a race in snowdonia. Staff are always great as are the rooms. This time around however, Lodge 37, was very cold and the radiator wouldn’t come on. Another thing was the fan in the bathroom, is is so loud and you can’t turn it off
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the lovely warm towels on the towel bar. However, the toilet location is very snug. All in all, very nice & would love to return
Stayed 1 night in Sep 2024

10/10 Excellent

Ellanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean place to stay with fab facilities on site.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

PHIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break
Lovely setting of hotel in the countryside. All areas well maintained, comfortable and relaxing. Staff very helpful. A big plus, having Wrexham Lager on draft!!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff very friendly and helpful. Free parking at venue. Good gym and pool and spa facilities. Breakfast was good . Room was clean and spacious. Near to mountains of Snowdonia.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Rooms clean & comfortable. Hotel ideally situated with nice views in the area. Food was absolutely amazing. Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

K K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Quaint hotel, reminded me of the lodge from Dirty Dancing. Short 5-10 minute walk into the centre area but it was perfect us a team. Food was incredible, both the evening and I must say one of the breakfasts I've ever had in any hotel ive ever stayed at. Will definitely return
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Day North Wales stay
Stayed for a two night "get away" for North Wales and the hotel was ideal for this. First impressions are that whilst the hotel and lobbies are up to date, the room was slightly dated in its decor however, it was very clean, the bed was comfortable and the there was no light pollution which led to a good nights sleep; it was also extremely quiet too. Breakfast which was good (scrambled eggs and salmon- yummy) and used the health club although the pool was full of kids, but it was school holidays so, book carefully. Overall, it was a good stay, the staff were all brilliant and I would happily book this hotel again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Finley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect walking holiday
Nice and friendly staff. Lovely lodge, which makes it feel more private, in a lovely place. Good breakfast too. Loads of good walks straight from the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Alison

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Disappointed
Unfortunately, our stay was subpar for the extortionate price. Pros: ground floor rooms with allocated parking in front of the room entrance; early check-in; adequately clean Cons: We paid £700 for 3 nights (4 guests, breakfast not included, pool entry not included, no extras) and we felt quite duped with how poor the quality of the rooms were. Everything was very very dated; our room was made up but our bedding was never changed once even though it was stained; bedding had old marks/stains on it; room smelt of sewage/drains; toilet paper was horrendous quality; no mobile shower head just a fixed one that directed the water straight down into the drain so was hard to shower without standing in the drain yourself; poor WiFi; train track right outside the room window which was not mentioned anywhere on booking or arrival; 2 out of 4 guests got bitten by something at night (windows were shut); rusty coil kettle, etc. We were gone all day and only stayed the night and didn't look forward to coming back to the rooms and felt like we had lost our holiday savings and taken advantage of because of the location/season. Budget hotels definitely put more effort into their rooms and comfort. Lovely area, poor quality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
A short stay for us we found very pleasant. We stayed in one of the external rooms. A big plus for us was you can take your Dog for a small extra charge. The hotel has a dog friendly area and they are well catered for. The room had everything required for a comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made very welcome on arrival by the receptionist on duty. She informed us that we had been allocated a lodge to stay in with parking right outside our door which was fabulous as we were driving our classic car on this trip so we felt re-assured that the car was within eyesight of our accommodation. The village was a short walk away with all of the bars, scenery and facilities at hand. I would recommend this Hotel to anyone wishing to stay in Betws-y-coed as it was excellent in every way and made our stay relaxing and stress free! Thank you
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Traveled with family
Reception desk very helpful. Limited options on the restaurant’s menu. Prices for food high. Service in the bar area was slow. The accommodation was very clean but furnishings in the bathroom looked worn/ tired. The French windows wouldn’t open. We have used this hotel many times and the only time we felt disappointed.
Stayed 2 nights in Aug 2024