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Comfort Hotel Bernau

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Comfort Hotel Bernau

Exterior
Room
Restaurant
Bathroom
Miscellaneous

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Parking included

Explore the area

Map
Zepernicker Chaussee 39, Bernau bei Berlin, Brandenburg Region, 16321
  • Brandenburgklinik Berlin-Brandenburg
    11 min drive
  • Alexanderplatz
    27 min drive
  • Brandenburg Gate
    30 min drive
  • Berlin (BER-Brandenburg)
    63 min drive

Room options

View all photos for Double Room, Accessible, Private Bathroom

Room

Double Room, Accessible, Private Bathroom

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Private Bathroom

Room

Triple Room, Private Bathroom

  • 215 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Similar properties

Exterior

Hotel Seeschloss

Breakfast included
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (127)
The price is $101
per night
$108 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Seeschloss

About this property

Comfort Hotel Bernau

3-star Bernau bei Berlin hotel with bar/lounge
Along with a bar/lounge, this hotel has a computer station and free self parking. WiFi in public areas is free. Other amenities include multilingual staff.
Comfort Hotel Bernau offers 48 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comfort Hotel Bernau features a terrace and multilingual staff. A computer station is located on site and wired and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Complimentary self parking is available on site.

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Comfort Bernau
Comfort Bernau Bernau Bei Berlin
Comfort Hotel Bernau
Comfort Hotel Bernau Bernau Bei Berlin
Comfort Hotel Bernau Hotel
Comfort Hotel Bernau Bernau bei Berlin
Comfort Hotel Bernau Hotel Bernau bei Berlin

Comfort Hotel Bernau Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 109 reviews" "
Rating 8 - Good. 45 out of 109 reviews" "
Rating 6 - Okay. 20 out of 109 reviews" "
Rating 4 - Poor. 4 out of 109 reviews" "
Rating 2 - Terrible. 3 out of 109 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Veysel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Stayed 7 nights in Sep 2023

2/10 Terrible

Jeremy

Disliked: Staff & service
Staff was very unprofessional and unavailble when one would expect them most.
Stayed 1 night in Mar 2023

10/10 Excellent

Igor

Stayed 1 night in Aug 2022

6/10 Okay

Saira

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Did not like there was no air conditioning and bathroom fixtures were not sturdy. The door was also difficult to open. Also very difficult with no elevator especially if you have suitcases.
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant overnight stay in Bernau bei Berlin
A great little hotel that is perfect for a stop-off if you're travelling through Germany or visiting Bernau bei Berlin. Although the hotel looks like it hasn't been updated since the 80s, the rooms are clean and comfortable with plenty of space. The breakfast buffet is lovely with plenty of options on offer. The staff were also very friendly and accommodating. Additionally, there is an Aldi next door, which is very handy if you need to pick up any additional items for your trip. My only criticism would be the pillows, which were far too soft for my liking, but that's just my personal preference.
Stayed 1 night in Apr 2022

8/10 Good

Chloe, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel thats good value for money.
The hotel was very convenient and parking and breakfast was free so it was good value for money!

8/10 Good

Ee Ee, Singapore

Liked: Cleanliness, staff & service
OK！
The room is big and the breakfast is good, the lady in the receiption very helful and kind. Although near train station (about 15 minutes walk), but quite far from the city.

8/10 Good

Mark, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly hotel in Bernau
This is not a fancy hotel, but Bernau isn't a fancy town, and unless you have specific business there, probably not much of a reason for a tourist to be there anyway. That said, I do have to go there every few months, and this is always a very clean and comfortable hotel, and the staff is always very friendly. An adequate breakfast and hi-speed internet are included in the rate. The location is a bit remote, 1 km or so from the center of town where there are a couple decent restaurants.

8/10 Good

Nicole

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Volker

Traveled with partner
Liked: Staff & service
Das Toilettenbecken war abgenutzt und wirkte dadurch unsauber, außerdem fehlte der Ablaufstöpsel des Waschbeckens. Positiv fielen stabile Zahnputzbecher aus Plaste und bereitgestellte Brillenputztücher auf.
Stayed 3 nights in Aug 2024

4/10 Poor

Bernd

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
War zufrieden,
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Old facility
Stayed 2 nights in Jul 2024

8/10 Good

Regina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft weiter zu empfehlen.
Stayed 2 nights in Jun 2024

6/10 Okay

Gerhard

Traveled with family
Disliked: Amenities
Ich konnte mein e Bike in einer Garage sicher unterstellen
Stayed 1 night in May 2024

10/10 Excellent

Konrad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1A Service. Flexibel, gut und ein super Frühstück. Hier fühlt man sich wohl.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Grausam
Schlimmste Erfahrung meines Lebens, von der nicht gereinigten Toilette, über Schimmel in der Dusche, total durchgelegene und schmutzige Matratzen u.s.w.
Stayed 2 nights in May 2024

10/10 Excellent

Hanna

Schönes Hotel in s-Bahn Nähe
Stayed 1 night in May 2024

8/10 Good

Hartmut, Guenthersleben Wechmar

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Mathias

Stayed 1 night in May 2024

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service
Für eine Nacht ist das Hotel schon okay, aber eine störungsfreie Nachtruhe kann man vergessen. Schlafen bei offenen Fenster nur mit Ohrenstöpsel. Ein neu aufgestellter Kühlschrank im Eingangsbereich macht so laute Geräusche, dass sich dieses in die Zimmer überträgt. Fürchterlich. Sollte unbedingt abgeschafft werden.
Stayed 1 night in May 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Restaurant empfehlung.
Stayed 1 night in Mar 2024