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NH Bern The Bristol

4.0 star property

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Photo gallery for NH Bern The Bristol

Exterior
Lobby
1 bedroom, premium bedding, minibar, in-room safe
Exterior
Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
$255
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
Schauplatzgasse 10, Bern, 3011
  • Federal Palace
    ‪2 min walk‬
  • Bern Rose Garden
    ‪19 min walk‬
  • Wankdorf Stadium
    ‪6 min drive‬
  • Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.4 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.2 out of 10
Wonderful
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.2 out of 10
Wonderful
(25 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Premium Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room (Extra Bed 3 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 3 Adults + 1 Child)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

NH Bern The Bristol

4-star Bern hotel, connected to a rail/subway station in Old City of Bern
A fitness center, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
NH Bern The Bristol offers 100 air-conditioned accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NH Bern The Bristol features a fitness center, a library, and a terrace. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities.

NH Bern The Bristol is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 24.90 for adults and CHF 12.45 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 24.90 for adults and CHF 12.45 for children
  • Late check-in fee for check-in between 2:00 PM and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bristol Hotel Bern
Bristol Bern
The Bristol
NH Bern The Bristol Bern
NH Bern The Bristol Hotel
NH Bern The Bristol Hotel Bern

NH Bern The Bristol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 952 reviews
Rating 8 - Good. 298 out of 952 reviews
Rating 6 - Okay. 59 out of 952 reviews
Rating 4 - Poor. 16 out of 952 reviews
Rating 2 - Terrible. 10 out of 952 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Amenities, property conditions & facilities
It was perfectly located and the staff was super helpful!
Stayed 2 nights in May 2025

6/10 Okay

Bryan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing! I feel like I was bamboozled! This hotel should have a 2 Star rating at best! The reviews for this property were really good and I honestly can’t understand how! I had to double check that I was at the correct hotel. We traveled as a party of 8 in Switzerland for 12 days and stayed at 7 different hotels. We loved all of our hotels except this one. The host was not very warm upon arrival. There is no parking at the hotel so I had to park 3 blocks away at a casino. I was so surprised/disappointed when I saw our room! It was outdated, had multiple dings in the wall, and had stains in the carpet. The bathroom is super tiny and the bed was extremely uncomfortable. There was no air conditioning. We laid in bed and marinated in our sweat all night. The only redeeming quality of this hotel is that it is in a fantastic location.
Stayed 1 night in May 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the staff at the Bristol and its close oocation to the train station.
Stayed 2 nights in May 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel with great service. Breakfast was continental and well supplied. The washroom was a little tight for me but was very usable. Close to the train station and lots of amenities like restaurants and grocery close by. A bit on the expensive side but everything in Switzerland is lol
Stayed 3 nights in May 2025

10/10 Excellent

Helene

Liked: Staff & service, property conditions & facilities
Excellent staff.
Stayed 1 night in May 2025

8/10 Good

John

Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 3 nights in May 2025

6/10 Okay

Amanda

Liked: Staff & service
The rooms were a bit old and
Stayed 2 nights in May 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Amenities
The location to the train station
Stayed 2 nights in May 2025

10/10 Excellent

Richard W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Megha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the train station. Walkable to attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Ewald

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the most perfect location. Walking distance to the train station and right in The Old Town.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, solid location. Small-ish room but it was nice and comfortable
Stayed 2 nights in Apr 2025

2/10 Terrible

Christina, Sharon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. Rooms in very poor condition. Damaged wall with large hole in wall, floor lamp damaged and inoperable with broken shade, dirty shower, torn rug, inoperable and poor room lighting. They covered a broken desk lamp with a tea set. Bathroom very poorly designed. More like a bad hostel or hospital room. Felt unclean and poorly maintained. We booked a premium room. Amenities were not as advertised. Claimed we had to ask for them. Couldn’t get any compensation because we booked through Expedia. Offered one free drink which was pitiful. Would not stay again or recommend. For our last stay in Switzerland it was sad and disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Amenities
Friendly and helpful service-close to all the city sites in Bern-easy walking to everything.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Navid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in centre of Bern. The property is in good condition but the room decor is very corporate
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Walt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Stayed 2 nights in Mar 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, quiet, but AC never cooled off the room.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located hotel to experience the city of Bern. Extremely comfortable room, excellent breakfast and lovely helpful staff.
Stayed 1 night in Mar 2025