Prize by Radisson, Bern City

2.0 star property

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Photo gallery for Prize by Radisson, Bern City

Rooftop bar
Rooftop bar
Property entrance
Rooftop bar
Rooftop bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
VIKTORIASTRASSE 21, Bern, 3013
  • Bern Rose Garden
    ‪4 min walk‬
  • Bern Expo
    ‪14 min walk‬
  • Wankdorf Stadium
    ‪18 min walk‬
  • Bern (BRN-Belp)
    ‪19 min drive‬

Room options

Design Room, Non Smoking, View (Comfort)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Design Room, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 3
  • 1 King Bed

Design Room, Non Smoking, Corner (Comfort)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Prize by Radisson, Bern City

Bern hotel connected to a rail/subway station in Breitenrain-Lorraine
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and a 24-hour front desk. Housekeeping is available on request.
Prize by Radisson, Bern City offers 188 air-conditioned accommodations with iPod docking stations and hair dryers. Beds feature premium bedding. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Bern hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Bern hotel also offers a rooftop terrace, multilingual staff, and a garden. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Prize by Radisson, Bern City is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
Rooftop Bar - Onsite rooftop bar.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (CHF 22 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 19.90 for adults and CHF 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Rooftop Bar

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • iPod dock

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 20
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11.00 for children
  • Secured self parking fee: CHF 22 per day
  • Early check-in fee: CHF 20 (subject to availability)
  • Late check-out fee: CHF 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

prizeotel Bern City
Prize by Radisson Bern City
Prize by Radisson, Bern City Bern
Prize by Radisson, Bern City Hotel
Prize by Radisson, Bern City Hotel Bern

Prize by Radisson, Bern City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 190 out of 419 reviews
Rating 8 - Good. 136 out of 419 reviews
Rating 6 - Okay. 52 out of 419 reviews
Rating 4 - Poor. 22 out of 419 reviews
Rating 2 - Terrible. 19 out of 419 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
On the first day the front desk agent was not very friendly. Breakfast was okay. The room size was good, room was clean. The rest of our stay front desk personnel were more friendly. It was easy to travel to/from hotel using public transport.
Stayed 2 nights in Nov 2024

4/10 Poor

Trudy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No maintenance
I informed them that the bedside light fell out of the wall leaving a wire exposed. I also told them that the shower head would not stay up. They fixed nothing during our 3 night stay. No kettle, phone or fridge in the room. Also Mold in the shower. Glad i won't be going back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the old town area with free parking. The room is functional with large window and desk to work however, small closet space for clothes. Would come again.
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Simple hotel, but a nice room and a decent bed. Its a good 30 min walk to the the main part of Bern with limited dining around the hotel, which is little inconvenient. Didn't get breakfast, looked very basic for the price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Craig

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Do stay here!!!
Very bizarre hotel, I did not like it at all. Place felt like a plastic factory with weird tiles and plastic fixtures everywhere. It felt like you were in a bad futuristic syfi movie. The parking was the worst ever, absolutely no signage to get from garage to hotel. Had to try about 10 doors before realizing that you have to walk up the ramp to the first floor before you can find a hotel entrance. The staff were pleasant and helpful, but I did not like this place so have to write this.
Stayed 1 night in Dec 2024

2/10 Terrible

Isabel

Disliked: Staff & service, room comfort
Avoid this hotel – Dishonest Charges, Rude Service
I cannot stress enough how bad my experience was at this hotel. From the moment I checked in, the staff, including the owner himself, were shockingly rude. Any questions I had were met with dismissive, unpleasant responses – appalling behavior from someone running a business. The room I was given had an overwhelming, chemical-like odor that hit me the moment I walked in. It smelled like toxic paint or harsh agents. I asked to switch rooms, but every alternative had the same unbearable stench. The owner tried to brush it off as if that’s the smell of cleaning liquid, but believe me, this was NOT the smell, it smelled like a toxic factory. I was forced to sleep with the windows open in 4°C weather and the heater maxed out at a mere 23°C – quite stingy for a supposed "Radisson." To make matters worse, there were no phones in the room, so any request required a trip to the front desk – far from the service you'd expect at this price point. Adding to the frustration, I was informed at check-in that late checkout would cost 15 CHF. When my husband later requested it, they charged him 25 CHF, and our key cards still deactivated at noon. When I went to complain, the staff brushed it off as “odd” with no real explanation or apology. Though we were refunded the difference, they still kept the initial 15 CHF charge – unacceptable after their attempt to overcharge us. If you value decent treatment, proper room amenities, and straightforward billing, do yourself a favor and don’t book
Stayed 1 night in Nov 2024

10/10 Excellent

Toby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff good room good location good Bern is beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect
Stayed 1 night in Nov 2024

6/10 Okay

Trevor

Business traveler
Liked: Cleanliness
Stayed 3 nights. No service of room at all. Amazing view on roof top bar with no food.
Stayed 3 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Erandeni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great abd 15min walking from the downtown
Stayed 1 night in Oct 2024

10/10 Excellent

Merrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jason, Cottonwood Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was great. Good stay. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern style hotel. Very clean & great staff. The bus stop is just few steps away from the hotel.
Stayed 1 night in Oct 2024

8/10 Good

Kevin, Orion

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here, and very convenient to transportation and close to airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rib
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Edilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything in this hotel , the staff was very kind .
Stayed 7 nights in Sep 2024

8/10 Good

Ganbold

Liked: Cleanliness, staff & service, property conditions & facilities
It was residential and quiet neighborhood. Nice 10 to 15 min walk to old city centre.
Stayed 1 night in Sep 2024

4/10 Poor

MIRIAM

Stayed 2 nights in Sep 2024

8/10 Good

ANDREW, ROCHESTER

Liked: Cleanliness, staff & service
Nicely decorated rooms; courteous staff; good breakfast. Hallway carpets could use a refresh. I would stay here again.
Stayed 4 nights in Sep 2024

6/10 Okay

Kartik

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful
Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Great hotel. Was only disappointed that the rooftop was not open. Excellent breakfast and beds. Easy to use only public transit.
Stayed 2 nights in Sep 2024