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Stay KooooK Bern City – Online Check In

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Stay KooooK Bern City – Online Check In

Terrace/patio
View from room
Library
Front of property
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Zeughausgasse 26, Bern, BE, 3011
  • Theater am Zytglogge
    ‪3 min walk‬
  • Bern Clock Tower
    ‪4 min walk‬
  • Federal Palace
    ‪4 min walk‬
  • Bern (BRN-Belp)
    ‪25 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Single Room

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Business Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Business Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Family Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Family Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("Amazing")

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Amazing Triple Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Amazing Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Double Room ("Big")

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room "Cozy"

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

Premium Double Room ("High") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("High")

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Offer - Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Offer - Room "Cozy"

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

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Breakfast included
Pet friendly
Free WiFi
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4.5 out of 5, Wonderful, (876)
The price is $155
per night
$174 total
includes taxes & fees
Jan 26 - Jan 27
Kreuz Bern Modern City Hotel

About this property

Stay KooooK Bern City – Online Check In

3-star hotel in Old City of Bern
This smoke-free hotel features free WiFi in public areas and multilingual staff assistance.
Stay KooooK Bern City – Online Check In offers 85 accommodations with safes and hair dryers. This Bern hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay KooooK Bern City – Online Check In features multilingual staff. Public areas are equipped with complimentary wireless Internet access.

Stay KooooK Bern City – Online Check In is a smoke-free property.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 276 out of 375 reviews" "
Rating 8 - Good. 63 out of 375 reviews" "
Rating 6 - Okay. 14 out of 375 reviews" "
Rating 4 - Poor. 14 out of 375 reviews" "
Rating 2 - Terrible. 8 out of 375 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Location awesome, could be loud-ish.
Hard time with this review, hate to say anything negative as overall it was 7/10. The hotel was very clean, staff friendly, onsite "Host" very oleasant (small amount of staff as it is a self-serve hotel), location excellent! Can be a noisy spot, popular restaurant/bar below so if you like windows open, it will be loud on weekends. Room was a bit stuffy, A/C didn't seem to work well, so it was hot with window closed. Might return, but would need assurance A/C is working well. Parking is easy with the neighboring parkade, however, £40 /night. Rooftop terrace gorgeous spot to drink wine as the sunsets, and coffee in the morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight hiccup with online payment of the city tax was sorted by an extremely helpful member of staff at the property. Fantastic hotel with a lovely “new” feel about it. Great location for everything and would highly recommend staying here
Stayed 1 night in Oct 2024

4/10 Poor

Wendy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great but not for me
Just didn't care for self-check in option as I didn't have the code and my phone was acting up.
Stayed 3 nights in Sep 2024

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable! The rooms are comfy, and the roof top is really enjoyable if you were lucky like us wiht the weather! We couldn't figure out how to make the glass not clear for the shower :) However there were not many plug sockets in the room, so I recommend to bring a socket of your own with multiple USB slots to charge more than one phone over night.
Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really awesome. Took me a bit to understand the concept, but once I did I was so happy to stay there. Really enjoyed the amenities and whole concept. Well done and keep on growing.
Stayed 2 nights in Oct 2024

2/10 Terrible

Johanna

Stayed 3 nights in Aug 2024

10/10 Excellent

Jun

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Lydia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky! Second time visiting this property. Room very small for two people but has everything you need.
Stayed 5 nights in Sep 2024

10/10 Excellent

Octavius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, and an unbeatable location. The hotel was spotless, and the common room was a nice convenience. I'd definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

PATRICK, MARKHAM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a kitchen at the common area with free coffee and tea which you can relax before check in. Keyless entry is easy to operate.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel! It is very practical, modern, convenient, well located.
Stayed 4 nights in Sep 2024

10/10 Excellent

Renzo

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Top Floor Stay
High room on top floor had angled ceiling cutting into usable space significantly. Air conditioning did not work. Shared space was nice and had kitchen utensils and fridge.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is was a great place to state for few days for my wife and I. The staff was super friendly and the room was perfect. I love the concept of this hotel. Definitely would come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Isabelle, North Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jasdeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a quick 2 day stay as a family of 4. The common areas and games room were a hit! A lot of restaurants nearby and very lively in the evenings. Train station is a short walk away. Roma were a good size for Europe. The shower is in the room, as opposed to a separate bathroom, so that was interesting. Also, the shower head was broken. Other than that, check in and check out were easy and would definitely recommend. One more pro, there is a washer and dryer which we were able to use.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Kooook was exactly as advertised. Pros: -The hotel was right in the middle of the town with plenty of great restaraunts -Check-in was very simply using your mobile device. Using the phone to unlock the different doors was very nice and ensured safety in an already safe area. -They even had ice in the common area fridge. Most of the places we visited did not have ice but Stay Kooook had it ready for our beverages. Cons: The shower was cool but a little transparent and my daughter had to look the other way while I showered. Or you can shower in the dark 😀.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good stay. Easy login via their app. Ensure you download it and have WiFi access. The host is available during the day. Luggage storage and free laundry available. Complimentary tea, coffee, milk, fruit, cookies. Game room and lovely terrace. Only issue was the bathroom light gave visibility into the bathroom. It got a little noisy in the evening but it stopped around 10pm.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic concept and service. Great location
Stayed 1 night in Aug 2024

10/10 Excellent

JEFFERY

Liked: Cleanliness, property conditions & facilities
Great self service city centre hotel with self check in via digital RFID keys to your phone. Room was spacious, well ventilated and came with all necessary essentials. Yea, coffee and entertainment areas within the common zones (no TV or kettle in your room) Room was exceptionally clean and towels and linen smelt fresh. Room was quirky and even came supplied with its own crossbow (maybe a Bern thing?) Shower was powerful and enclosed inside a very unique mirrored shower unit. Toilet was separate which would be great for couples or duo-travellers. Common room had freshly ground coffee and you were able to help yourself as required. Didn’t encounter any hotel staff while visiting but the premise is it’s all self service and experienced no problems checking in, finding my room or checking out. Would highly recommend as a great hotel for a solo traveller wanting to take in Bern or as a stop gap between other areas of Suisse.
Stayed 1 night in Aug 2024