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Mercure Hotel MOA Berlin

4.0 star property

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Photo gallery for Mercure Hotel MOA Berlin

Reception
Reception
Exterior
Lounge
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Stephanstrasse 41, Berlin, BE, 10559
  • Zoo Berlin
    ‪8 min drive‬
  • Brandenburg Gate
    ‪8 min drive‬
  • Reichstag Building
    ‪8 min drive‬
  • Berlin (BER-Brandenburg)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Large Twin Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Large Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Suite, 1 Queen Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Hotel Berlin, Berlin, a member of Radisson Individuals

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, (2171)
The price is $120
per night
$138 total
includes taxes & fees
Apr 11 - Apr 12
Hotel Berlin, Berlin, a member of Radisson Individuals

About this property

Mercure Hotel MOA Berlin

4-star Berlin hotel, connected to a shopping center in Mitte
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Mercure Hotel MOA Berlin offers 336 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 40 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 80730 square feet (7500 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Mercure Hotel MOA Berlin is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
MOA.EAT - This restaurant serves breakfast, lunch, and dinner.
MOA BAR - This bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MOA BAR
  • MOA.EAT

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 40 meeting rooms
  • Computer station
  • Conference center (80,730 square feet of space)
  • Coworking space

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Mercure Hotel MOA Berlin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1065 reviews
Rating 8 - Good. 322 out of 1065 reviews
Rating 6 - Okay. 69 out of 1065 reviews
Rating 4 - Poor. 18 out of 1065 reviews
Rating 2 - Terrible. 13 out of 1065 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is where to stay
Everything was wonderful. Beds were comfortable and warm, lots of space in the suite for our family of four. Two bathrooms and wardrobe space. They cleaned our room daily. Highly recommend the buffet. Excellent service all around.
Stayed 5 nights in Dec 2024

2/10 Terrible

Meeta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Comfortable hotel with all the facilities and amenities one would expect- would have earned a five-star rating were it not for the fact that 70 euro disappeared from our room and, when this was raised to staff, no viable solutions were offered.
Stayed 3 nights in Dec 2024

10/10 Excellent

Apoorva Dhananjai

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to U-Bahn to get around the city, nice hotel at decent prices, I will be staying here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Amelia

Traveled with partner
Liked: Cleanliness, staff & service
Air con didn’t work, it was so warm in our room… but only there for 1 night. Very quiet area, didn’t seem to be much going on. Room was clean and spacious, lots of storage and easy access to public transport.
Stayed 1 night in Dec 2024

8/10 Good

Krunoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a decent area.
Hotel had a grocery store below it which was amazing. Close to a tram left ne as well as the subway which was also amazing. Neighborhood was okay, but walking distance to some attractions so overall satisfactory. Breakfast was delicious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel! Loved our stay
Stayed 5 nights in Dec 2024

6/10 Okay

Feruzakhon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The Staff members were really arrogant, and I really did not like their attitude. So the reception members do not know even how to find your reservations, even if you have already paid beforehand, they can still ask payment. So, I can not recommend this hotel unfortunately. Very low category hotel
Stayed 1 night in Dec 2024

6/10 Okay

Feruzakhon

Disliked: Staff & service, property conditions & facilities
The staff is ver
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Kevin, Coldspring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a funny odor, not close to anything, but overall it was a clean place to stay the night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olubusola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really great. Was very happy with everything. Breakfast was nice but certain items could have tasted better e.g.pancakes and wiener sausages.
Stayed 1 night in Nov 2024

10/10 Excellent

Nemanja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Eunice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and the weather was lovely , friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Blair

Liked: Cleanliness, staff & service
Perfectly clean but lacks essentials- for example no irons to iron clothes (small shared ironing rooms were almost impossible to find).
Stayed 2 nights in Oct 2024

6/10 Okay

Zayadul

Stayed 1 night in Oct 2024

8/10 Good

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in general, thanks!
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. I couldn't figure out the TV, with a long response lag, no program guide, and no audio options I gave up after a few minutes. It was extremely difficult to get from one side of the hotel to the other, and I kept using the 'wrong' entrance.
Stayed 3 nights in Sep 2024

10/10 Excellent

judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
Very convenient location
Stayed 3 nights in Sep 2024

10/10 Excellent

Giselle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, clean, and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Charlotte E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024