Hotel Helle Mitte Berlin

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December 2024
January 2025

Photo gallery for Hotel Helle Mitte Berlin

Reception
Front of property
Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Property entrance
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
Kurt-Weill-Gasse 7, Berlin, Berlin, 12627
  • Gardens of the World
    3 min drive
  • Tierpark Berlin
    12 min drive
  • Alexanderplatz
    21 min drive
  • Berlin (BER-Brandenburg)
    49 min drive

Room options

Apartment

  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Comfort Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Comfort Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Hotel Helle Mitte Berlin

Berlin hotel connected to a shopping center in Marzahn-Hellersdorf
Self parking, a meeting room, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, express check-in, and express check-out are onsite.
Hotel Helle Mitte Berlin offers 45 accommodations with hair dryers and fans. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Berlin hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Helle Mitte Berlin features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Berlin hotel also offers concierge services, dry cleaning/laundry services, and express check-in. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Helle Mitte Berlin is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Room service is available.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 6 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 7 for children

Things to do

  • Rock climbing
  • Shopping
  • Ziplining

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Fan
  • Heating
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 7 for children
  • Self parking fee: EUR 6 per day
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Hotel Helle Mitte
Helle Mitte Berlin
Helle Mitte
Hotel Helle Mitte Berlin Hotel
Hotel Helle Mitte Berlin Berlin
Hotel Helle Mitte Berlin Hotel Berlin

Hotel Helle Mitte Berlin Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 129 reviews" "
Rating 8 - Good. 49 out of 129 reviews" "
Rating 6 - Okay. 22 out of 129 reviews" "
Rating 4 - Poor. 16 out of 129 reviews" "
Rating 2 - Terrible. 18 out of 129 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Florin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price, better for weekdays
We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays.
Stayed 3 nights in Jun 2023

6/10 Okay

Nicky

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We did not receive a very warm welcome and the reception is on first floor and the elevator was not operating after 6pm so had to carry bag up stairs.
Stayed 3 nights in Jun 2023

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, with eating places, shopping malls and easy access to transportation. People drinking over the weekend around the area can be a bit rowdy
Stayed 2 nights in Apr 2023

2/10 Terrible

Ruth

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Very tired. Not properly clean. Could only use the lift down and reception is on first floor. Reception kept closing and was only advertised as open for short hours to start with. Were unable to book me a taxi in the morning. Worst hotel I've stayed at in years.
Stayed 1 night in Jun 2022

8/10 Good

eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families
Hotel in the middle of a shopping mall in 2 floor of the building. Supermarket cross the street. U bahn 2 blocks, about 30 minutes from Berlin down town. Parking cost 6 euro day, same building. Need to improve TV, only german channels
Stayed 2 nights in May 2022

8/10 Good

Kristjan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, clean, good service.
Stayed 7 nights in Feb 2021

6/10 Okay

Jerry, Albuquerque

Liked: Staff & service
The room was smaller than i thought. The hotel office/lobby area closes early so if a new guest is not there on time, he/she might get into trouble. overall it is a fair place.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at this hotel, Always clean always tidy, breakfast get down early or things run out but always willing to make more. The lift goes off at 8pm till 8am but we were seldom out after 7.30pm. Really close to the U5, bus routes and tram routes. Great selection of bars that serve food downstairs, pharmacy a short walk away, domino pizza a short walk away and cut through the mall and cross the road to a market hall with a Real supermarket inside. Close to Gardens of the world, a stunning place to visit. Easy access to the river Spree for boat trips and paddle boats, canoes, kayaks, speedboats and other leisure boats. There is a lot to see or easy access on the U5 like Alexander Platz, There is Hertz car hire 3 minute walk from the hotel. Hotel staff very friendly and helpful on getting about and any other things like giving you a fan in your room when it is too hot.
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service
The location was outside of Berlin... which was nice and local restaurants and markets close by ... the train was very quick ride to center of Berlin... when I arrived, we did not have a double bed which I had requested... the bathroom was dirty with mold on the tile floor... fridge didn’t work and there was bugs in the bed ... I documented with taking pictures and video taped bug scurrying across bed sheets... the staff were arrogant and rude when I requested a double bed ... I would never stay at this hotel ever again...
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a confortable hotel, very good price and it is located just 5 minutes from the train station which takes you to Alexanderatz just in about 25-30 minutes. From Alexanderplatz you are near to everything
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Alittle out the way from from central Berlin but public transport is perfect. We just needed a base this was great and room spotless and staff couldnt do enough for us. Would stay again.
Stayed 2 nights in May 2019

2/10 Terrible

T, Minneapolis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Drunks beating on doors in the middle of the night. No staff around to watch over guests.
Stayed 1 night in Mar 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was a good service overall and worth the money to go to Berlin
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
NIce time here everything was okay thank you guys i be back
Stayed 3 nights in Oct 2018

4/10 Poor

Kerstin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
keine Rezeption vorhanden, Mobiliar sehr verschlissen, kein fernsehen möglich defekte Anlage schon mehrere Wochen, nachts laute Musik auf der Straße schlafen mit offenen Fenster nicht möglich
Stayed 2 nights in Aug 2024

4/10 Poor

Lena

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Uwe

Das der Hoteleingang über einen Fahrstuhl führt ist schwer zu finden.
Stayed 1 night in Jul 2024

4/10 Poor

Ilona

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Uwe-Stephan

Disliked: Staff & service, property conditions & facilities
Einmal und nie wieder. Meine Beschwerde habe ich bei Expedia eingereicht.
Stayed 2 nights in Apr 2024

2/10 Terrible

Salar

Disliked: Cleanliness, staff & service
schlicht hotel ,kein fehrnsehr, internet schlicht
Stayed 2 nights in Mar 2024

4/10 Poor

Thorsten

Business traveler
Disliked: Staff & service, property conditions & facilities
Es gab kein Frühstück, obwohl es bezahlt und bestätigt war. Auskunft war, dass es seit vielen Monaten kein Frühstück mehr gibt, da der Koch krank ist. Rezeption ist selten besetzt, abends teils nur bis 2000 Uhr, man muss hoffen, dass man mit der Karte ins Hotel und Zimmer kommt, falls es nicht funktioniert, keiner da zum Helfen ? Keiner der Mitarbeiter konnte es gut erklären. Einen Fernseher gab es wie ausgeschrieben auch nicht Naja, positv war das viele, warme Wasser aus der Dusche.
Stayed 2 nights in Mar 2024