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Resort Stay Spa Tsurumi

4.0 star property

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Photo gallery for Resort Stay Spa Tsurumi

Hot springs
Hot springs
Exterior
Hot springs
Design Double Room | Free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Spa
  • Kitchen
  • Free WiFi

Explore the area

Map
23 Kumi, Beppu, Oita, 874-0849
  • Myoban Onsen
    ‪2 min drive‬
  • Hells of Beppu
    ‪3 min drive‬
  • Sea Hell Hot Springs
    ‪3 min drive‬
  • Oita (OIT)
    ‪41 min drive‬

Room options

View all photos for Design Double Room

Design Double Room | Free WiFi

Design Double Room

  • Studio
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Free WiFi

Deluxe Quadruple Room

  • Studio
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Superior Triple Room

Superior Triple Room | Free WiFi

Superior Triple Room

  • Studio
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Gallery Triple Room

Gallery Triple Room | Free WiFi

Gallery Triple Room

  • Studio
  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Free WiFi

Deluxe Triple Room

  • Studio
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Kamenoi Hotel Beppu

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1005)
The price is $67
per night
$74 total
includes taxes & fees
Mar 6 - Mar 7
Kamenoi Hotel Beppu

About this property

Resort Stay Spa Tsurumi

4-star Beppu aparthotel close to Aso Kuju National Park
This smoke-free aparthotel features a full-service spa, spa services, and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. Each apartment features a kitchen, free WiFi, and a separate tub and shower. A hair dryer, free toiletries, and toothbrushes are among the other amenities that guests will find.
Resort Stay Spa Tsurumi offers 25 accommodations with hair dryers and complimentary toiletries. Accommodations at this 4-star aparthotel have kitchens.

Bathrooms include separate bathtubs and showers, bidets, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, 最上階露天風呂. The spa is equipped with hot springs/mineral springs. The spa is open daily.

There are 2 indoor/outdoor hot springs open between 3:00 PM and 10:30 PM. The temperature in the hot springs is set to 106°F.

Resort Stay Spa Tsurumi features a full-service spa and hot springs. Wireless Internet access is complimentary. This hot springs aparthotel also offers spa services, a vending machine, and laundry facilities.

Resort Stay Spa Tsurumi is a smoke-free property.

Languages

English, Japanese

Property amenities

Pool/Spa

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Hot springs open from 3:00 PM - 10:30 PM
  • Hot springs water temperature - 106 ºF

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage and a carport

Kitchen

  • Freezer
  • Shared microwave

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 10:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

BEPPURISORTSTAYSPATSURUMI
Resort Stay Spa Tsurumi Beppu
BEPPU RISORT STAY SPA TSURUMI
Resort Stay Spa Tsurumi Aparthotel
Resort Stay Spa Tsurumi Aparthotel Beppu

Resort Stay Spa Tsurumi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

8.8/10

Cleanliness

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

TERRY, Las Vegas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away from this hotel: no person in the front desk; the heat was not working (-2 Celsius); no one answered the phone for customer service … worst nightmare for my stay in a foreign country that only a few persons speak English. I will try to dispute the charges for my stay. I was disappointed that Expedia didn’t step in to help!! Very frustrating and un-professional
Stayed 1 night in Feb 2025

10/10 Excellent

Alver

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

???

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
フロントはiPhone1台⭐️ 誰とも会わずにチェックイン可 ⇨ただフロントでチェックイン完了 しないと、駐車場がわからないので 車を一回フロント前に止める(スペースはある◎)or助手席の民が行けばOK！ 簡単2分で終わります୧( "̮ )୨✧︎ ラブホテルを居抜き&無人だから 変に気を遣わなくていいし静かで 外出もしやすい、安くて不安だったけど 最初に顔写真撮影(コロナ期体温測定みたい) あるから悪意あり怪しすぎる人は宿泊 しないかなぁと思います(´*ω*｀) 露天風呂は鍵ないけど↑の理由で 入りたかった、、でも定員4名くらいで 常に満員御礼だったから断念｡°(ᐡ•̥ᴥ•̥ᐡ)°｡ 祝前だったし。。しかし男湯は貸切 とってもいいお湯だったとのこと💢 うらやましぃー。。無料のマッサージチェア がすごく気持ちよかったらしい。 ビールや軽食の自販機もあったとか... お部屋のお風呂も広くて綺麗で全然 満足できました！お手洗い別だし！！ 口コミとお値段でかなり不安で 宿泊前にお電話にてチェックインの やり方等教えて欲しく...お手数おかけ してしまったのに、とても親切丁寧に 対応してくださった上にたまたま 空いていたからと広いお部屋にグレードアップしていただきました｡°(っ°´o`°ｃ)°｡ チェックインが遅れてしまっても、 全てにおいて優しく対応 してくださいました！ 無人で不安な場合は、 多少繋がりにくいですが お電話で確認するとスムーズかもです⑅︎◡̈︎* 無人なのにとっても暖かい気持ちに なれる素敵なホテルでした♥︎︎∗︎*ﾟ また是非お泊まりしたいです！！
Stayed 1 night in Feb 2025

8/10 Good

HIROSHI

Stayed 1 night in Jan 2025

10/10 Excellent

Patrik

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

りゅうせい

Stayed 1 night in Jan 2025

10/10 Excellent

INOHA

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

sooyoung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
노천온천도 좋고 룸컨디션도 좋았어요
Stayed 2 nights in Jan 2025

8/10 Good

Yuji

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
周辺に飲食店が少なすぎるので、飲食してからのチェックインがいいです。 露天風呂は良かったです。お湯質も良くて、高台から別府の夜景が一望でき、温泉に浸かって長旅の疲れが取れたように思います。 また、インターからすぐなので、交通の便利もいいです。
Stayed 1 night in Jan 2025

10/10 Excellent

??

Stayed 1 night in Dec 2024

10/10 Excellent

GAKU

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

NAOHIKO

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

cheonil

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

SHUHEI

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

kaz

Disliked: Cleanliness, property conditions & facilities
寒い　全体的に寒い　 お風呂もぬるい以上
Stayed 1 night in Jan 2025

2/10 Terrible

Uematsu

Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

ゆうこ

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
少しトラブルがありましたが、速やかに対応していただいたり、予約の部屋よりグレードアップしてもらっていて快適に過ごせました。 オーシャンビューの部屋の予約でしたが、道路側のお部屋だったのが少し残念でした。 機会があればまた是非利用させていただきます！
Stayed 1 night in Dec 2024

10/10 Excellent

KOZUE

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

みなみ

Liked: Cleanliness, property conditions & facilities
部屋が広いせいか、暖房が効いておらず寒かったです。あと、布団が冷たく温かくならず悲しかったです。それ以外は言うことなし！友人にも勧めました！
Stayed 1 night in Dec 2024

10/10 Excellent

ヒナタ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
リニューアルオープンしてすぐとのことで とても部屋が綺麗な宿でした 屋上にある天然温泉もとても心地よく気持ちがよかったです ありがとうございました
Stayed 1 night in Dec 2024

8/10 Good

ケント

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
香りと展望露天温泉の湯温の低さが残念
エントランス及びエレベーターの芳香剤？のかおりがキツいのには困りました。 展望露天温泉の景色は良いけど湯温が低く冬には厳しいですね。 お部屋の中は綺麗で広くて快適でした。
Stayed 2 nights in Dec 2024