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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Terrace/patio
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
3303 Pinnacle Hills Pkwy, Rogers, AR, 72758
  • Walmart Arkansas Music Pavilion
    ‪14 min walk‬
  • Mercy Hospital Northwest Arkansas
    ‪19 min walk‬
  • Pinnacle Hills Promenade
    ‪2 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪19 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

LED TV, pay movies

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

LED TV, pay movies

Premium Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 588 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

9.2 out of 10
Wonderful
(60 reviews)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite One King and One Sofa Bed Corner

8.0 out of 10
Very good
(4 reviews)
  • 588 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Spa Tower Corner Suite - 1 King

Spa Tower Corner Suite - 1 King | In-room safe, desk, iron/ironing board, free cribs/infant beds

Spa Tower Corner Suite - 1 King

8.6 out of 10
Excellent
(4 reviews)
  • 588 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Suite, Non Smoking, Corner

  • 588 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

LED TV, pay movies

Deluxe Suite Two Double and One Sofa Bed Corner

  • 588 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 504 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay movies

Suite, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 504 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay movies

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

LED TV, pay movies

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 504 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

LED TV, pay movies

Standard Suite Two Double and One Sofa Bed Non-Smoking

9.6 out of 10
Exceptional
(34 reviews)
  • 504 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for King Room, Accessible

King Room, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

King Room, Accessible

9.8 out of 10
Exceptional
(11 reviews)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Two Double Beds, Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premier Suite, Two Double Beds, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Allergy Friendly

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Allergy Friendly

  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner | In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Suite, 2 Double Beds, Corner

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Living area | LED TV, pay movies

Room, 1 King Bed, Non Smoking

  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

LED TV, pay movies

Premier Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt House Bentonville/Rogers

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (972)
$118 nightly
The price is $118 total
includes taxes & fees
Hyatt House Bentonville/Rogers

About this property

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5-star Rogers hotel walkable to Walmart Arkansas Music Pavilion
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. On-the-go breakfast is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay movies. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a full-service spa, Embassy Suites Northwest Arkansas - Hotel, Spa & Convention features an indoor pool and a steam room. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is available for a surcharge.

Event facilities measuring 42000 square feet (3902 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:30 AM. The hotel offers a complimentary manager's reception on select days.
Caffeinas Cafe - Onsite café.
Cedar Creek Bistro - This restaurant specializes in American cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Bulgarian, English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95)

Parking and transportation

  • Self parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Caffeinas Cafe
  • Cedar Creek Bistro

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 19 meeting rooms
  • 42,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 (rates may vary)
  • Self parking fee: USD 15 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Hotel Spa & Convention
Embassy Suites Northwest Spa Convention
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Spa Convention

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1012 reviews
Rating 8 - Good. 160 out of 1012 reviews
Rating 6 - Okay. 77 out of 1012 reviews
Rating 4 - Poor. 37 out of 1012 reviews
Rating 2 - Terrible. 40 out of 1012 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Deborah A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great not perfect

We had wanted to use the spa facility but it was only if you booked a massage. The breakfast was excellent. The pool was overcrowded with children and didn’t look that clean. We got a room on the highway side so it got noisy in the mornings. It was a very nice day just not perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is always so nice. The breakfast is great
Stayed 4 nights in Mar 2025

8/10 Good

Rachael

Stayed 2 nights in Mar 2025

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ladt minute trip

Last minute trip but well worth it. Close to alot of restaurants and the mall.
Stayed 1 night in Mar 2025

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast wasnt as good as we have had before at this property but everything else was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Stayed 1 night in Mar 2025

10/10 Excellent

Mandy, Ames

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Angela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed and exhausted

Stay started off terrible with tub not draining, maintenence came up at 11pm to clear drain of large hair clog, then it went from bad to worse finding debris under couch cushions so was not trusting the pull out bed sheets had been changed so went to fromt desk with the sheets and blanket from the pull out bed, was given a blanket and pillow case but had to wait 20 to 30 minutes for housekeeping to bring sheets, then discovered marks along bathroom ceiling that appears like mold, water marks down walls from condensation build up. Every wall in room was stained here and there, some holes in walls, couch cushions stained, tape from previous guests left on walls, debris in floor around trash bins, dust on everything, stains on carpets, bedroom door would not properly close, coffe pot had hard water built up in reservoir, writing on bathroom counter, etc.. around 50 pics of things unacceptable for a luxury hotel with a $200+ rate per night. Then 2 days in to a 6 night stay, I was notified that at some time in the next 4 days there would be an intrusion from someone inspecting fire panels, no way to know what time or even which day so we are held captive to our room for 4 days to make sure our service animals are not alone when they come. Very disappointing since we spent 5 days at same location last year and everything was top notch as it should be for the nightly rate to stay here. Hopefully management follows through on agreed resolution to make this right.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good service.
Stayed 2 nights in Mar 2025

8/10 Good

Charles

Stayed 1 night in Jan 2025

8/10 Good

Gina

Stayed 1 night in Mar 2025

10/10 Excellent

William

Traveled with family
Liked: Property conditions & facilities

Average pool, indoor

Where is the Jacuzzi and steam room…. Come on.
Stayed 1 night in Feb 2025

10/10 Excellent

LISA

Stayed 1 night in Feb 2025

10/10 Excellent

Vincent, Wylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vincent, Wylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we are in Rogers the staff is great the rooms are clean
Stayed 1 night in Feb 2025

10/10 Excellent

Tonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff were very helpful. Will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

ZAKIR

Business traveler
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Ashley

Disliked: Staff & service, amenities
They have pictures of a hot tub by the pool. I called ahead and made sure the hot tub was working. They said it was. After getting there and trying to go get in the hot tub. I was told they dont have a hot tub.prettt annoyed. That was the whole reason i booked it
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025