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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Exterior
Lobby
Terrace/patio
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Parking available
  • Gym
$160
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
3303 Pinnacle Hills Pkwy, Rogers, AR, 72758
  • Walmart Arkansas Music Pavilion
    ‪14 min walk‬
  • Mercy Hospital Northwest Arkansas
    ‪19 min walk‬
  • Pinnacle Hills Promenade
    ‪2 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪19 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

LED TV, pay movies

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 588 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

9.2 out of 10
Wonderful
(70 reviews)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite One King and One Sofa Bed Corner

8.8 out of 10
Excellent
(6 reviews)
  • 588 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Spa Tower Corner Suite - 1 King

Spa Tower Corner Suite - 1 King | In-room safe, desk, iron/ironing board, free cribs/infant beds

Spa Tower Corner Suite - 1 King

8.4 out of 10
Very good
(5 reviews)
  • 588 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Suite, Non Smoking, Corner

  • 588 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

LED TV, pay movies

Deluxe Suite Two Double and One Sofa Bed Corner

  • 588 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 504 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay movies

Suite, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 504 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay movies

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

LED TV, pay movies

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 504 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

LED TV, pay movies

Standard Suite Two Double and One Sofa Bed Non-Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • 504 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for King Room, Accessible

King Room, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

King Room, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Two Double Beds, Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premier Suite, Two Double Beds, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Allergy Friendly

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Allergy Friendly

  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner | In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Suite, 2 Double Beds, Corner

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Living area | LED TV, pay movies

Room, 1 King Bed, Non Smoking

  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

LED TV, pay movies

Premier Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,010 reviews
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About this property

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5-star Rogers hotel walkable to Walmart Arkansas Music Pavilion
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. On-the-go breakfast is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay movies. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a full-service spa, Embassy Suites Northwest Arkansas - Hotel, Spa & Convention features an indoor pool and a steam room. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is available for a surcharge.

Event facilities measuring 42000 square feet (3902 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:30 AM. The hotel offers a complimentary manager's reception on select days.
Caffeinas Cafe - Onsite café.
Cedar Creek Bistro - This restaurant specializes in American cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95)

Parking and transportation

  • Self parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Caffeinas Cafe
  • Cedar Creek Bistro

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 19 meeting rooms
  • 42,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 (rates may vary)
  • Self parking fee: USD 15 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Hotel Spa & Convention
Embassy Suites Northwest Spa Convention
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Spa Convention

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1013 reviews
Rating 8 - Good. 158 out of 1013 reviews
Rating 6 - Okay. 83 out of 1013 reviews
Rating 4 - Poor. 35 out of 1013 reviews
Rating 2 - Terrible. 43 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abby

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations for a family!
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.. Great location with lots to do.
Stayed 2 nights in May 2025

8/10 Good

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Conveniently located to restaurants, shopping and attractions. Hotel was a little dated, but overall was a comfortable/clean stay. Pleased with our accommodations and services.
Stayed 2 nights in May 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The spa tower seemed to be pretty worn. Bedding had stains
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not find a working machine. No one answered front desk. Happy hour was a winner and the bed divine.
Stayed 1 night in May 2025

2/10 Terrible

David, Hot Springs Village

Stayed 2 nights in May 2025

10/10 Excellent

thomas

Stayed 1 night in May 2025

6/10 Okay

Anthony

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pretty poor experience. My wife and I arrived with our 11 month old and ask if there was somewhere to change our son diaper since front desk said there was no changing tables in any of there bathroom. So we ask if possible to check in early then so we can change him and was told it would be 75 dollars extra charged . Once we got in our room it smelt horrible , plus trash behind the door, a molded orange peel under the table, pink mold in the bath tub . Was told I someone would come clean our room no one came so we finally ask to be moved to another room after the 3rd time. Then was charge back to back night and when ask the young lady at the front desk had no answer for it . After this experience I highly doubt I will stay here again .. very disappointed
Stayed 3 nights in May 2025

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room layout and the complimentary breakfast. But the AC didn’t work. The thermostat was set on 64, but the room got up to 75 degrees. Also the TV in the sleeping area didn’t work either - not sure if it was the TV or the remote.
Stayed 1 night in May 2025

8/10 Good

Armando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very spacious and comfortable. Only issue was cold water in the shower. Many options for breakfast. Overall good option when in NW Arkansas.
Stayed 2 nights in May 2025

10/10 Excellent

Dakota

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

whitney

Stayed 1 night in May 2025

10/10 Excellent

tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tom

Traveled with partner
clean & comfortable just a few things didn't work other than that ok.
Stayed 3 nights in May 2025

10/10 Excellent

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the easy access to AMP and great restaurants!
Stayed 2 nights in May 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula, Kearney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend Embassy Suite at Roger's Arkansas. It was clean and comfortable. The property is an older property and so there are things that could be touched up. The staff was excellent so thats everything.
Stayed 1 night in May 2025

2/10 Terrible

Karmyn

Disliked: Staff & service
Due to severe weather and tornados and the concert we were attending getting canceled, we were unable to travel to make it. I tried contacting multiple times to see if I could reschedule my stay due to the above mentioned reasons. They never emailed me back and when I called the help desk was clueless and was unable to help me due to booking through Expedia. Do not recommend. Skip the trouble, don’t book through Expedia.
Stayed 1 night in May 2025

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there 2 different weekends. The first time I immediately noticed the terrible smell in the room, lack of water running in the fountains, but was only there to sleep a few hours. The second time I was placed in a different tower and the room stunk, the toilet pipes sounded like a ship taking off out of port, my friend got locked in the bedroom causing me to walk downstairs in my socks- everything was locked in the bedroom & front desk wouldn’t answer phone, the ceilings were dripping from the rain so it was disgusting. They just shrugged their shoulders. I could go on but really the only reason to stay here is if you have an event at the Walmart amp. Otherwise avoid!
Stayed 1 night in May 2025

10/10 Excellent

Frank, Coppell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let friendly, very nice hotel, staff was awesome
Stayed 1 night in May 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in May 2025

6/10 Okay

Donald

Traveled with partner
Liked: Cleanliness, staff & service
Great location for our needs this trip. As this part of Rogers develops they are poised to be in a great position for the growth. The place is starting to show age with some things in our room in disrepair and broken. Honestly expected more at this price point. Room as a whole is great with a lot of room and everything was clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025