2/10 Terrible
Joni
Business traveler, Traveled with family
Jun 20, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If i could give zero stars, i would. We booked last minute due to an emergency with my daughter that had been hospitalized and after calling multiple other properties (orientation for the university and a baseball tourney had the town sold out). My husband stayed the first night by himself so i could stay at the hospital and ended up barricading the door because he felt unsafe. The second night, approaching the room and there were several men hanging out on the walkway in front of our room, drinking and being loud. We went to the office to cancel our reservation after being told that "this is the side of the building that they put construction workers and other transient guests"... they offered to move us to the other side but couldn't guarantee availability. At this point, we all needed a solid nights sleep without worrying, we were able to find something else (nicer and for less money...what a rip off at Quality Inn). We calked Expedia to assist with refund as the hotel would not comply. If pur safety wasn't a concern, i wouldn't have bothered, but buyer beware! The 8.2/10 rating is false advertising !
Joni
Stayed 2 nights in Jun 2024