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Comfort Inn Bentonville - Crystal Bridges

2.5 star property

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Photo gallery for Comfort Inn Bentonville - Crystal Bridges

Exterior
Indoor pool
Bar (on property)
Lobby
Fridge, microwave, coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$125
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
3001 NE 11th St, Bentonville, AR, 72712
  • The Walmart Museum
    ‪5 min drive‬
  • Crystal Bridges Museum of American Art
    ‪5 min drive‬
  • Walmart Headquarters
    ‪7 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Kitchen

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Kitchen

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, 1,010 reviews
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About this property

Comfort Inn Bentonville - Crystal Bridges

Bentonville hotel close to Crystal Bridges Museum of American Art
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas.
Comfort Inn Bentonville - Crystal Bridges offers 112 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs.

This Bentonville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Bentonville - Crystal Bridges features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is available for a surcharge.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a library, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Comfort Inn Bentonville - Crystal Bridges is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Comfort Inn Bentonville - Crystal Bridges has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)
  • Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests wishing to check in early may contact this property in advance to inquire about the availability of their rooms and related fees.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 10.00 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn Crystal Bridges Bentonville Hotel
Simmons Suites Bentonville
Simmons Suites Condo
Simmons Suites Condo Bentonville
Simmons Hotel Bentonville
Simmons Suites Hotel Bentonville
Simmons Suites Hotel
Comfort Inn Crystal Bridges Hotel
Comfort Inn Bentonville Hotel
Comfort Inn Crystal Bridges
Comfort Inn Bentonville
Comfort Inn Crystal Bridges Bentonville
Simmons Suites

Comfort Inn Bentonville - Crystal Bridges Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1007 reviews
Rating 8 - Good. 296 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 64 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveler
Liked: Cleanliness
Nice place
Stayed 5 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in May 2025

6/10 Okay

Jill

Liked: Property conditions & facilities
It was quiet with a residential area close by. There are not many restaurants near the hotel though.
Stayed 1 night in May 2025

8/10 Good

Stacey

Traveled with family
Liked: Staff & service, room comfort
Stayed 6 nights in May 2025

8/10 Good

Burgess

Traveled with family
Liked: Cleanliness, staff & service
Likes: Reasonably priced, good breakfast, clean room, comfortable beds, quiet. Dislikes: Small things in the room, such as, insufficient table space, limited seating, insufficient lighting. Overall, however, we had a good experience and will stay there again.
Stayed 2 nights in May 2025

6/10 Okay

Beth Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Many things were broken & they don’t have any maintenance personnel. My room was right on highway next to loud trucks & they couldn’t move me because hotel stays full of construction workers. The HVAC was loud, making it difficult to sleep. Front desk staff were trying but they need some help.
Stayed 3 nights in May 2025

10/10 Excellent

sherwood

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and convenient. Ample parking
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay overall with some exceptions.

The several day stay was "okay" and the prices for the booking was acceptable. Despite some inconsistencies with the room key card, the hotel service was able to get the issues corrected. My vacation was planned with cycling in mind, however, trying to exit across Central Ave was a total nightmare because there were no crosswalk signals at that point to make it across traffic to the greenway/trail into town. If planning to stay here, the location is good overall, however, be mindful that it is NOT safe or easy to bicycle towards town crossing Central Ave. Time your trips accordingly based on traffic. The room was always very clean and spacious and the housekeeping staff was top notch! I had a pleasant conversation with one of the employees and they were quite diligent in completing their tasks. I really enjoyed the room, however, the bed wasn't comfortable at all. I woke up every morning with many pains in my hips and neck. I don't understand why many hotels cannot invest in better mattresses for an even more comfortable stay. Very few do but most do not and I feel it would be in the best interest of such hotels to use better mattresses.
Stayed 4 nights in May 2025

8/10 Good

Chad

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for the one night we stayed attending college graduation 30 minutes away in Fayetteville. It was super nice that they had a bar!
Stayed 2 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very acommadating & pleasant & Teresa in the Vendor's Club was outstanding, made me feel very comfortable.
Stayed 1 night in May 2025

8/10 Good

Susan

Stayed 1 night in Apr 2025

10/10 Excellent

Leng Gao

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to place in Bentonville

When we entered our first room, it had not been torn by down by maid service. They immediately got us a new room, and everything was perfect. Everything was clean and tidy and well organized and the breakfast was awesome.
Stayed 1 night in Apr 2025

8/10 Good

Kayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, absolutely beautiful but the pool and hot tub being down was pretty disappointing
Stayed 2 nights in Apr 2025

8/10 Good

Lanyen

Liked: Cleanliness, staff & service, amenities
Liked: Breakfast was excellent. Staff were welcoming. Did not like: Shampoo was running low and needed refill. The bathroom had a continuous water dripping sound coming through the vent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was clean
Stayed 1 night in Mar 2025

10/10 Excellent

Gail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Apr 2025

6/10 Okay

LeAnne

Business traveler
Liked: Cleanliness, staff & service

No thanks

Front desk service was friendly, and breakfast was enough. Parking though - horrible. There aren’t enough spots in front of the door but instead wrap around the building (without entrances that i noticed) and are dark. Both nights I had to park quite far from the door and walk in shadows. I don’t mind a walk most of the time, but I mind it in the dark and while carrying a suitcase, laptop bag, etc. My room was also a fairly good hike from the lobby. Again, I don’t mind a walk, but it was not convenient to “run back upstairs” for anything. The room itself was absolutely blah.
Stayed 2 nights in Apr 2025

6/10 Okay

David, Basehor

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Tried to check in, nobody at the front desk, had to call the hotel, someone answered and then came to front desk. Also, there is a tavern right off the main lobby. Several men were drinking themselves drunk, carrying on and very loud and inappropriate. I'm glad my kids weren't with me to hear that language.
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Average Hotel, No Extra Blankets

The accommodations were average. However, we asked for one extra blanket and both nights we were told they had no additional blankets. The second night, the front staff didn’t even pretend to check.
Stayed 2 nights in Apr 2025

2/10 Terrible

Rex

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Traci

Stayed 2 nights in Apr 2025

2/10 Terrible

kirk

Liked: Cleanliness
Disliked: Room comfort
The smoke alarm went off on the entire 2nd floor at 1:43 in the morning. My wife called the front desk and was hung up on
Stayed 1 night in Apr 2025

10/10 Excellent

Sumer

Stayed 2 nights in Dec 2024