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Best Western Plus Castlerock Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Castlerock Inn & Suites

Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
$105
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
501 SE Walton Boulevard, Bentonville, AR, 72712
  • Walmart Headquarters
    ‪4 min drive‬
  • The Momentary
    ‪6 min drive‬
  • Crystal Bridges Museum of American Art
    ‪8 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(34 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(39 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Castlerock Inn & Suites

Bentonville hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Plus Castlerock Inn & Suites offers 83 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Castlerock Inn & Suites features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Castlerock Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Castlerock
Best Western Plus Castlerock
Best Western Plus Castlerock Bentonville
Best Western Plus Castlerock Inn
Best Western Plus Castlerock Inn Bentonville
Bentonville Best Western
Best Western Bentonville
Best Western Plus Castlerock Inn Suites
Best Plus Castlerock & Suites
Best Western Plus Castlerock Inn & Suites Hotel
Best Western Plus Castlerock Inn & Suites Bentonville
Best Western Plus Castlerock Inn & Suites Hotel Bentonville

Best Western Plus Castlerock Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff made our stay quite pleasant.
Stayed 2 nights in May 2025

10/10 Excellent

Hillary

Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty room

Staff was friendly however rooms were dirty. The first night was ok but the dust was very noticeable, as we were just in bed relaxing we saw two small bugs crawl on the bed and a spider. They were able to get us another room but very disappointed as I’ve always had good experiences with best western.
Stayed 2 nights in May 2025

10/10 Excellent

Cassidy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind. Breakfast was great. Cleanliness was great as well.
Stayed 1 night in May 2025

2/10 Terrible

Becky

Disliked: Staff & service, property conditions & facilities
Extremely noisy outdoors. We were on the front side of the building and could hear every single car that drove past. Air conditioner was noisy. Mattress was absolutely the worst we have ever slept on. Would not recommend this place to my worst enemy.
Stayed 1 night in May 2025

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place reasonable rates compatrbly.
Stayed 1 night in May 2025

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Tammie

Disliked: Room comfort
Difficult to sleep with loud road noise.
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay! The room was exceptionally clean, and the bed was extra comfy. Breakfast was very good and the location of the hotel was convenient to restaurants and shopping. The staff was very friendly. Thank you!!
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Brittany

Stayed 1 night in Apr 2025

10/10 Excellent

ANISH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Was an Amazing stay
Stayed 2 nights in Apr 2025

10/10 Excellent

ANISH KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained Brea.kfast was great
Stayed 3 nights in Apr 2025

8/10 Good

ROBERT

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newer thick towels upgrade is in order
Stayed 2 nights in Apr 2025

2/10 Terrible

justice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

chuck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employees are super helpful. Great position for biking the Greenway.
Stayed 3 nights in Apr 2025

10/10 Excellent

PATRICIA, Greenwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Great breakfast options. Friendly staff.

8/10 Good

Jennifer

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

jack

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The breakfast was good. The hotel was clean.
Stayed 1 night in Jan 2025

10/10 Excellent

DAKSHABEN

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was a very pleasant experience and did not feel anything of a bother to notice.
Stayed 2 nights in Jan 2025