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Holiday Inn Express & Suites New Buffalo, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites New Buffalo, an IHG Hotel

Exterior
Indoor pool
Suite, 1 King Bed with Sofa bed (Wet Bar) | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
11500 Holiday Dr, New Buffalo, MI, 49117
  • New Buffalo Railroad Museum
    17 min walk
  • Local
    3 min drive
  • Kids Quest
    5 min drive
  • South Bend, IN (SBN-South Bend Intl.)
    41 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Suite, 1 King Bed with Sofa bed (Wet Bar) | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Baymont by Wyndham New Buffalo

Pool
Hot Tub
Breakfast included
Pet friendly
3.3 out of 5, (1005)
The price is $84
per night
$91 total
includes taxes & fees
Dec 7 - Dec 8
Baymont by Wyndham New Buffalo

About this property

Holiday Inn Express & Suites New Buffalo, an IHG Hotel

New Buffalo hotel close to Four Winds Casino New Buffalo
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Holiday Inn Express & Suites New Buffalo, an IHG Hotel offers 80 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This New Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Holiday Inn Express & Suites New Buffalo, an IHG Hotel features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This New Buffalo hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express & Suites New Buffalo, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express New Buffalo
New Buffalo Holiday Inn Express
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Hotel Holiday Inn Express & Suites New Buffalo
Holiday Inn Express & Suites New Buffalo New Buffalo
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Holiday Inn Express
Holiday Express New Buffalo

Holiday Inn Express & Suites New Buffalo, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1033 reviews" "
Rating 8 - Good. 311 out of 1033 reviews" "
Rating 6 - Okay. 75 out of 1033 reviews" "
Rating 4 - Poor. 28 out of 1033 reviews" "
Rating 2 - Terrible. 21 out of 1033 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Morning breakfast was good -- better than other continental breakfasts. We love the pancake machine. Seems like an older building, definitely felt like it could use some updates. Elevator was a little janky, rooms just felt older, outdated. Not quite as clean as we'd like, but okay enough. One "issue" -- the soap dispenser mount on the wall was well out of reach for my child, and they didn't have any other soap option (no bar soap), so was just a nuisance. We've stayed at a Holiday Inn Express in South Haven earlier in the summer and that one was really nice so we came in with a higher expectation perhaps.
Stayed 2 nights in Aug 2024

10/10 Excellent

DARIUSZ

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here was very pleasant and easy. Thought it was a good value for the price.
Stayed 2 nights in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Need more room at the breakfast bar It’s a little cramped
Stayed 2 nights in Aug 2024

8/10 Good

Candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located near the highway, but the hotel is very quiet. Good breakfast and clean rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean The staff was friendly overall good experience
Stayed 1 night in Aug 2024

4/10 Poor

Paloma

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with the quality of room that was given to me. Upon arrival, we noticed that the toilet wasn’t working properly and had not been cleaned. A front desk staff member said that she would have to fix the toilet because there was no maintenance crew available. She then told me that she couldn’t give me a new room unless it was authorized by her manager, however no other room was available. I had to call customer service to report the issue and get a new room that suddenly became available. The staff member didn’t seem to believe me when I told her the toilet was found dirty and denied not already knowing that the room had a malfunctioning toilet. I was unable to cancel this room booking and ended up staying at the Four Winds Casino Hotel instead. I will never book a room with the Holiday Inn again. In the end, we were given a better room after having to go through the ordeal of calling customer service a couple of times.
Stayed 1 night in Aug 2024

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

6/10 Okay

Carmen

Traveled with family
Liked: Property conditions & facilities, room comfort
The room looked as if the bathroom floor had not been cleaned. The pull out bed had dirty sheets so we changed them. Food ran out at breakfast and the worker left people standing in line. When I went back to ask if she was filling it up I was told it ended at 9:30. My daughter had been waiting for 20 min thinking she was bringing more food
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is slightly older, it’s in excellent condition, clean, easy to get to and from the highway and the downtown area … centrally located so that you could go to other towns as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. Very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
updated and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

LAURA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worked out just fine for what we needed. Desk personnel were helpful and nice. Breakfast was slightly above normal for basic hotel breakfast. Gym had the basics and was clean
Stayed 1 night in Jul 2024

8/10 Good

Constance, Cincinnati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overalll great option for weekend getaway. Right off the interstate but quiet. The room was spacious beds were a bit soft but I sleep on extra firm at home. The lighting in room was dim especially in bathroom but sufficed. Breakfast was good, pool was nice. I would stay here again. Also it’s right behind a McDonalds so nice for a quick bite or better coffee option!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness
The gal at the front desk was efficient and had everything ready for us when we arrived. Offered us a cold bottle of water. Unfortunately, our keys didn’t work, therefore, we had to go back to the front desk.
Stayed 1 night in Jul 2024

6/10 Okay

Derek

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Typical HI express with great breakfast. A little noisy last night but not the fault of the facility
Stayed 1 night in Jul 2024

8/10 Good

kelly

Stayed 3 nights in Jul 2024

10/10 Excellent

Janice

Stayed 1 night in Jul 2024