Comfort Suites Benton Harbor - St. Joseph

2.5 star property

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Photo gallery for Comfort Suites Benton Harbor - St. Joseph

Indoor pool, open 6:00 AM to 11:00 AM, sun loungers
Lobby
Lobby
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
1825 Meadowbrook I-94, Exit 29, Benton Harbor, MI, 49022
  • Intercare Community Health Network
    ‪4 min drive‬
  • Lake Michigan College
    ‪7 min drive‬
  • Harbor Shores Golf Club
    ‪8 min drive‬
  • Benton Harbor, MI (BEH-Southwest Michigan Regional)
    ‪7 min drive‬

Room options

Room, 1 King Bed, Accessible

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking (2 Queen beds With Sofa bed)

  • 384 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Benton Harbor - St. Joseph

Benton Harbor hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Benton Harbor - St. Joseph offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benton Harbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Benton Harbor - St. Joseph features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 1200 square feet (108 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Comfort Suites Benton Harbor - St. Joseph is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Benton Harbor
Comfort Suites Hotel Benton Harbor
Comfort Suites Benton Harbor St. Joseph Hotel
Comfort Suites Benton Harbor St. Joseph
Comfort Suites Benton Harbor - St. Joseph Hotel
Comfort Suites Benton Harbor - St. Joseph Benton Harbor
Comfort Suites Benton Harbor - St. Joseph Hotel Benton Harbor

Comfort Suites Benton Harbor - St. Joseph Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 274 out of 914 reviews
Rating 8 - Good. 264 out of 914 reviews
Rating 6 - Okay. 157 out of 914 reviews
Rating 4 - Poor. 119 out of 914 reviews
Rating 2 - Terrible. 100 out of 914 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Tequila

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel off of the Expressway
When we arrived the clerk had trouble identifying my reservation. Attempted to charge me after I already paid through Hotel.com. Once we finally made it to our room we noticed the toilet was not cleaned and the lock to the door was broken off. We were then provided another room in which the toilet also wasn’t cleaned and there was a roach crawling on the wall in the washroom. Since we got in so late we stayed the night by placing all of our items closed on the table. The next morning I asked the cleaning lady for some cleaning items so I could clean the toilet and we left that morning even though I had booked it for a two day stay. My husband said my expectations should not have been so high since the hotel was off of the expressway.
Stayed 2 nights in Nov 2024

4/10 Poor

Destiny

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had cockeroaches in the public bathroom in the lobby. The guest I came with had to move rooms because they found one lying on their bed coming in first night. My fiancé let the guy on staff know and he thought it was a joke.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alissa

Stayed 1 night in Oct 2024

8/10 Good

Garret

Liked: Cleanliness, staff & service
Friendly staff clean room. Pool was closed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Rafael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible - stay away of this place
Terrible cleaning conditions - cockroaches in the bathroom...
Stayed 1 night in Oct 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jarvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Brandon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place need to be shut down
This place needs to be shut down by the health department. They refuse to clean and respond to their guest. I walked into a room that was supposed to cleaner than the last room they gave me, but had blood all over the place. As a result, I wasn’t on the property for long and still was charge. The pictures they advertise DO NOT LOOK LIKE WHAT THEY WILL ASK YOU TO STAY IN. Buyer beware!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jarvis

Stayed 1 night in Oct 2024

6/10 Okay

Antoine

Stayed 3 nights in Oct 2024

6/10 Okay

David

Traveled with family
Liked: Property conditions & facilities, room comfort
It was obvious the bathroom had been marginally cleaned. Toilet paper was lacking and not a full complement of towels. We had to ask for the usual towels.
Stayed 2 nights in Oct 2024

4/10 Poor

Dave

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Might stay with adults only next time
Pool was out of service until further notice. This was not noted on website when booking. Small updates have been made but overall cleanliness was not good. Dirty towels were hanging on our shower curtain (they blended in because they were all white). Back of toilet was not clean and behind bathroom doors were dirty. Crumbs were in the pullout sofa.
Stayed 1 night in Oct 2024

4/10 Poor

kassidy

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk lady was friendly, and the room looked nice until I checked the bed. The sheets were not clean, covered in hair and stains. And the bathroom had bugs
Stayed 1 night in Oct 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Suites Benton Harbor
Amazing stay. I felt so comfortable, the building was lively, and the breakfast was so delicious and everything was there.
Stayed 1 night in Oct 2024

6/10 Okay

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but NO POOL!
This place is ok for the price, service was excellent, room was nice, breakfast was good. My only disappointment was that it is advertised as having a pool and the pool has been permanently closed. Very frustrating since my 10 yr old was looking forward to going for a swim and that is the reason I chose this hotel. Other than the pool issue it was good for the price.
Stayed 1 night in Oct 2024

8/10 Good

nicholas

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brandy

Stayed 1 night in Sep 2024

2/10 Terrible

Nicole

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pool was closed and it was dirty
Stayed 1 night in Sep 2024

10/10 Excellent

Lauri

Stayed 1 night in Aug 2024

2/10 Terrible

Staci J

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I hate leaving bad reviews but this hotel theres trash all around out side got in and there system's was down so they were writing down check ins the lady asked to see the confirmation number and gave us the wrong room went back and she corrected the mistake and put us in the king suit we had reserved got to the third floor elevator sounds a little sketchy but curtains and drapes have mold we decided at this point to just go with it last night we had to kill roaches in the bathroom oh and fyi because they say they have a pool theirs is closed until further notice
Stayed 2 nights in Sep 2024

4/10 Poor

Dana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property had a bad smell. The first room someone had obviously smoked in. Second room didn’t smell but had ants all over the window and AC unit. The sheets were clean and the AC worked but that’s it.
Stayed 2 nights in Sep 2024

8/10 Good

Sharkia

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The room smelled of cigarettes, but overall great experience.
Stayed 1 night in Sep 2024