6/10 Okay
Linda
Traveled with family
Feb 10, 2025
Another pool out of order. Always the night before
Family weekend with swimming for kids
Except pool and hot tub were both out of order. I called ahead to make sure they were in working condition and was told they were.but they were not working
Had just gone out of order the "night before." Talked to other people who had also checked one day ahead..same story. Im starting to think this is not always the truth
We would have gone somewhete else but there was a big event in town and there was noplace else to go
I have always booked through hotel.com but
If the hotels are not meeting the standards may have to book somewhere else. It seems like there would be a way to notify guests of problems in advance
We had four rooms booked and this was the only time we could all meet until next year
Was not a pleasant weekend
Linda
Stayed 2 nights in Feb 2025