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Mercure Benidorm

4.0 star property

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Photo gallery for Mercure Benidorm

Relax by the serene pool surrounded by lush greenery and shaded seating areas.
Relax in a tranquil outdoor lounge surrounded by lush greenery and tall trees.
Enjoy a drink at the bar, where a variety of glassware and bottles are on offer.
Relax in a serene space with a made bed, bedside table, and large mirror. Enjoy a balcony with a pool view.
Stroll along the oceanfront promenade with a clear view of the city skyline.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Gym

Explore the area

Map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Llevant Beach
    ‪13 min walk‬
  • Balcony of the Mediterranean
    ‪14 min walk‬
  • Terra Mítica
    ‪7 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, Terrace

Standard Room, Terrace | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Standard Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Sea View

Suite, Terrace, Sea View | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Suite, Terrace, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Terrace (XL)

Standard Room, 1 Queen Bed, Terrace (XL) | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Standard Room, 1 Queen Bed, Terrace (XL)

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed, Terrace

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Privilege, Room, 1 King Bed, Terrace

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Double Room, 1 King Bed, Terrace

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Privilege, Double Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Terrace

Duplex, 1 King Bed, Terrace | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Duplex, 1 King Bed, Terrace

  • 764 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Benidorm

4-star Benidorm hotel close to Llevant Beach
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Memory foam beds feature down comforters. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Benidorm features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Benidorm hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Mercure Benidorm is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malaspina

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 211 reviews
Rating 8 - Good. 52 out of 211 reviews
Rating 6 - Okay. 11 out of 211 reviews
Rating 4 - Poor. 2 out of 211 reviews
Rating 2 - Terrible. 2 out of 211 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Stayed 2 nights in Mar 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Martha de

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gemma

Stayed 3 nights in Mar 2025

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It took forever to check in- 3 females behind the desk with 1 computer. In the evening the restaurant is quiet but they have 3/4 members of staff walking around chatting whilst they have 1 barman trying to serve multiple people. As soon as a group order a cocktail you are waiting 20 minutes for a beer. I have booked over 30 rooms across 3 days for a birthday- the hotel is lovely but the service and check in are dreadful. The small problems could easily be rectified…..I am disappointed though
Stayed 1 night in Apr 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

End of February weekend stay

Another fantastic stay at The Mercure. Had Deluxe Room best room so far and I have stayed in most of the rooms on offer.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities

Good but not great

Hotel very nice, reception staff excellent. Bed and pillow not very comfortable. Food - breakfast fine but evening meal not great. Public areas in hotel very nice as are the gardens round the pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Superb hotel, amazing staff, breakfast was excellent an overall fantastic stay thank you
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family stay

Great stay with my family. Lovely staff - clean and comfortable rooms. Great breakfast choice
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay here

Great hotel. Will return awesome location. Pool area is beautiful. Lovely breakfast and rooms
Stayed 5 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely place to stay, quiet area but everything is walkable. Comfortable and high spec rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

Fantastic location and hotel used while attending uci World Cup cycling event
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent, great location- lovely helpful service. Make sure you book the car park before you arrive we did have to move our car to another hotel. But overall I would recommend this hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We can't wait to come again!

We had a faultless 4 night stay. The staff were very welcoming and hotel itself spotlessly clean and smells amazing. We went for the standard room which was very comfortable with a massive tv and balcony with a sea view. Incredible sunrise and sunset viewing. Lovely toiletries and complimentary water tea coffee etc. The breakfast was out of this world! Anything you could possibly want including cava! Delicious fresh food and coffee. Slightly varied hot offering each day. Location was excellent, 3 minute walk from the beach. Only downside was the pool was like ice, but little point heating it in January when its so quiet. We'll definitely be back!
Stayed 4 nights in Jan 2025

10/10 Excellent

april

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and modern with spacious rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast buffet was excellent but the hot dinner buffet was not good at all,not enough meat and fish dishes food was not hot enough and no green vegetables except salad.It was also expensive at 25.euros.However the food in the restaurant was good although I would have liked some vegetables with my salmon.Xmas Eve Buffet was very good,. so they need to improve dinner buffet but I loved the hotel and would go back again and would recommend it to anyone..
Stayed 7 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Nov 2024