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Shangri-La Bengaluru

5.0 star property

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Photo gallery for Shangri-La Bengaluru

Designer toiletries, hair dryer, bathrobes, slippers
View from room
International cuisine
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available

Explore the area

Map
No 56-6B Palace Road, Bengaluru, Karnataka, 560001
  • Bangalore Palace
    ‪11 min walk‬
  • Vidhana Soudha
    ‪18 min walk‬
  • M.G. Road
    ‪4 min drive‬
  • Bengaluru (BLR-Kempegowda Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed (Horizon Bangalore View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (Horizon Bangalore View)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Horizon Bangalore View)

In-room dining

Room, 2 Twin Beds (Horizon Bangalore View)

  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin

  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama View Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Panorama View Twin

  • 527 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama View King

45-inch LED TV with satellite channels, TV

Panorama View King

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe King

8.8 out of 10
Excellent
(5 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Suite

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Horizon Club, Room, 1 King Bed

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Bangalore View Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Bangalore View Twin

  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Bangalore View King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Bangalore View King

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (425)
$262 nightly
The price is $262 total
includes taxes & fees
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About this property

Shangri-La Bengaluru

5-star hotel in Malleshwaram
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a 24-hour health club, and a bar/lounge.
Shangri-La Bengaluru offers 397 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Bengaluru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Chi has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Shangri-La Bengaluru features an outdoor pool and a 24-hour health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 21000 square feet (1951 square meters) include a conference center. This luxury hotel also offers a children's pool, a nightclub, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service. Complimentary self parking and valet parking are available on site.

Shangri-La Bengaluru has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
B Cafe - This coffee shop specializes in international cuisine.
Caprese - This restaurant specializes in Italian cuisine. Open daily.
Ssaffron - Onsite restaurant. Open daily.
Yataii - This restaurant specializes in Japanese cuisine. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine. 3-star Michelin rating. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,611 for adults and INR 1,611 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • B Cafe
  • Caprese
  • Shang Palace
  • Ssaffron
  • Yataii

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (21,000 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1611 for adults and INR 1611 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
As per the Indian government, this property does not accept cash payment of INR 200,000 or more. Indian citizens must present a PAN card and travelers who are not citizens of India must present a passport when making a cash payment of INR 50,000 or more.
Please note that PAN cards are not accepted as identification at this property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Shangri-La Hotel Bengaluru
Shangri-La Bengaluru
Shangri-La Bengaluru Hotel
Shangri La Hotel Bengaluru
Shangri-La Bengaluru Bengaluru
Shangri-La Bengaluru Hotel Bengaluru

Shangri-La Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 226 out of 308 reviews
Rating 8 - Good. 50 out of 308 reviews
Rating 6 - Okay. 17 out of 308 reviews
Rating 4 - Poor. 8 out of 308 reviews
Rating 2 - Terrible. 7 out of 308 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rana

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Simranjeet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing experience

It was amazing. Clean, spacious room, amazing staff and service. The breakfast buffet was huge and delicious. I don’t recommend Saffron restaurant but other than that everything about this hotel was amazing. I’ll definitely be back with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Baskaran

Stayed 2 nights in Apr 2025

10/10 Excellent

David Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La - Shangri-YES.

Amazing staff, genuinely nice people who cared about the guest. Very high end, well designed hotel. Lovely room
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving
Stayed 5 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower needs refurbishment

We’ve stayed here before a few times and always had a suite however this time we just booked a horizon club room - no problem apart from the shower- seems crazy to have a walk in shower without a rain head shower head in the ceiling -this has a handheld shower which my husband had to hold above his head!!
Stayed 1 night in Mar 2025

10/10 Excellent

Nishant, NOIDA

Stayed 2 nights in Mar 2025

10/10 Excellent

Tara, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Vineet, Surrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice. I wasn’t offered of the Gold benefits I was entitled to despite having four rooms for five days each.
Stayed 5 nights in Feb 2025

8/10 Good

Uma

Traveled with group
Liked: Staff & service
I expect higher standards at Shangri-La, decor in lobby old fashion, suite upgrade was required in order to access room early, room lovely however daily clean was poor and carpets not cleaned. Disappointed while waiting for suite access at 6am we were first refused breakfast until next day however after complaining I was given breakfast. In all my travels around the world I have never been refused use of facilities once arriving. Club access - food was average, drinks options were not great, I been to much better club lounges around the world.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

vasu

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 4 nights in Dec 2024

10/10 Excellent

Rama

Stayed 1 night in Jan 2025

8/10 Good

Dheeraj

Stayed 8 nights in Nov 2024

10/10 Excellent

Vijay

Stayed 2 nights in Dec 2024

10/10 Excellent

DEEPAK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangrila means consistency, service with a smile

I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Srivijaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay close to all locations in BLR

10/10 Excellent

Rosana

Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Kyon soon

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Shangli-la is not one of the best anymore

Horizon club was good. A good room makeup. Very food bedding. Power shortage including elevator stop several times everyday. Very dangerous hotel limo driver for airport pickup. Attitudes of staffs at cafe B and gym are quite bad. Meals at Saffron was too salty and mo change even after complaints for whole dinner course.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Abir

Business traveler
Liked: Cleanliness, property conditions & facilities

Poor service level at Bangalore Shangri-La

Experience is not so good and to some extent, I would say unexpected: 1) Interaction with front desk staff at midnight wasn't expected at this level of hotel. He needs serious grooming & especially on customer interaction & choice of words. 2) On next morning, I left at 9:30AM and around 4:30PM while crossing the hotel during my journey from South to North of the city, I thought of dropping few stuff. But surprisingly found that the room hasn't been serviced. I asked a carpet cleaner, who was then working just outside my room; he responded that I should have informed front desk while leaving. Understood that he is also another untrained member of the team. 3) Though hotel has 6 lifts in the lobby but most of the guests didn't respect the privacy of other members. Lifts were often too crowded and giving a feel of shopping mall or office lifts. Hotel could have deployed a person to manage the crowd. I finally decided to enter a lift with 2 other guests but then 3 more people accommodated themselves! No one had time for another 40-50 seconds. A lapse from hotel management. 4) I had to extend my stay for one more night. Though I completed my formalities in the morning before leaving the hotel at 7:15AM, my access key hadn't been updated. So, I had redo that at 8PM...at a gap of more than 12 hrs after being refused lift access. 5) In continuation of #4; my wifi hadn't been updated. Finally realised that my choice was wrong & decided not to bother any further. 6) Iron-board unsafe
Stayed 2 nights in Sep 2024

10/10 Excellent

Vijayaraghavan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Lalit

Stayed 1 night in Jul 2024