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ITC Gardenia, a Luxury Collection Hotel, Bengaluru

5.0 star property

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Photo gallery for ITC Gardenia, a Luxury Collection Hotel, Bengaluru

1 bedroom, premium bedding, down comforters, pillowtop beds
Porch
Bar (on property)
Meeting facility
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service
  • Free WiFi
$174
includes taxes & fees
Sep 12 - Sep 13

Explore the area

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No.1, Residency Road, Bengaluru, Karnataka, 560025
  • M.G. Road
    ‪6 min walk‬
  • Cubbon Park
    ‪14 min walk‬
  • UB City
    ‪16 min walk‬
  • Bengaluru (BLR-Kempegowda Intl.)
    ‪37 min drive‬

Room options

View all photos for Run Of The House

1 bedroom, premium bedding, down comforters, pillowtop beds

Run Of The House

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Towers Suite

Towers Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Towers Suite

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for ITC One

1 bedroom, premium bedding, down comforters, pillowtop beds

ITC One

9.6 out of 10
Exceptional
(4 reviews)
  • 610 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Towers Exclusive

Towers Exclusive | 1 bedroom, premium bedding, down comforters, pillowtop beds

Towers Exclusive

8.0 out of 10
Very good
(2 reviews)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, City View, Tower

Room, 2 Twin Beds, City View, Tower | View from room

Room, 2 Twin Beds, City View, Tower

  • 440 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Towers Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Towers Room

9.4 out of 10
Exceptional
(16 reviews)
  • 440 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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View from property

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  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 350 reviews
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About this property

ITC Gardenia, a Luxury Collection Hotel, Bengaluru

5-star hotel in Bangalore City Center
5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers 292 accommodations with iPads and DVD players. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include minibars and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, ITC Gardenia, a Luxury Collection Hotel, Bengaluru features an outdoor pool and a sauna. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. This luxury hotel also offers a children's pool, a 24-hour fitness center, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite secured self parking and valet parking are complimentary.

ITC Gardenia, a Luxury Collection Hotel, Bengaluru has designated areas for smoking.

Cubbon Pavilion - Overlooking the garden, this coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Reservations are required.
Highland Nectar - This bar serves light fare only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lotus Pavilion - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Kebabs and Kurries - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Edo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Cubbon Pavilion
  • Edo
  • Highland Nectar
  • Kebabs and Kurries
  • Lotus Pavilion

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (26 inches high)
  • Roll-in shower (46 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels
  • DVD player
  • iPad

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 5129 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: INR 5129 (from 12 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

ITC Royal
ITC Royal Gardenia
ITC Royal Gardenia Bengaluru
ITC Royal Gardenia Hotel
ITC Royal Gardenia Hotel Bengaluru
Royal Gardenia
Royal Gardenia Bengaluru
ITC Gardenia Bengaluru Hotel
ITC Gardenia Hotel
ITC Gardenia Bengaluru
ITC Gardenia
ITC Gardenia Luxury Collection Hotel Bengaluru
ITC Gardenia Luxury Collection Hotel
ITC Gardenia Luxury Collection Bengaluru
ITC Gardenia Luxury Collection
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Hotel
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Bengaluru

ITC Gardenia, a Luxury Collection Hotel, Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 431 reviews
Rating 8 - Good. 73 out of 431 reviews
Rating 6 - Okay. 24 out of 431 reviews
Rating 4 - Poor. 6 out of 431 reviews
Rating 2 - Terrible. 13 out of 431 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dana

Liked: Amenities, property conditions & facilities
Staff is great, but there were bedbugs. I was bitten, and spotted a dead one on my last day.
Stayed 9 nights in May 2025

10/10 Excellent

Loren

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Loren

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful stay! Friendly, helpful staff and great amenities. Would definitely stay again
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience

Amazing stay. Kunwar at the reception was very nice and one of my favourite. Staff were courteous. Food was good, Fabelle chocolate shop at ITC was very convenient to buy chocolate for gifts. Great location too. Highly recommend
Stayed 4 nights in May 2025

10/10 Excellent

Sagun

Stayed 2 nights in May 2025

10/10 Excellent

Sunil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant.
Stayed 1 night in May 2025

10/10 Excellent

YEONGSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay

Stayed 4 nights in Apr 2025

10/10 Excellent

Bindu

Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with good service
Stayed 1 night in Apr 2025

10/10 Excellent

Vikas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best-in-class ambiance and quality of service
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronny

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and excellent service.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen McGowan

Stayed 3 nights in Mar 2025

8/10 Good

Samira

Stayed 1 night in Mar 2025

8/10 Good

David G

Business traveler
Liked: Staff & service, room comfort
Really nice hotel, but balcony was taken over by pigeons
Stayed 1 night in Feb 2025

10/10 Excellent

Nat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable rooms. Excellent food. Good service.
Stayed 1 night in Mar 2025

10/10 Excellent

Narayan, Culver City

Traveled with family
Every thing is great except outdated phones hard to push room dividers and shower situation needs to be fixed leaking water into outside the shower door Their buffet staff are very good and helpful Actually I should say outstanding
Stayed 4 nights in Jan 2025

10/10 Excellent

Shamti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Peggy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was nice and very clean. I stayed here with two friends and booked a suite, which included breakfast. The three of us checked in with our passports and IDs, which took a while. They put our luggage through a bag scanner and then separately scanned our bodies individually. This whole process took longer than airport security. The next morning I went down to breakfast alone while my two friends were getting ready. While I was having coffee, the manager at the restaurant came over and told me that he overheard I ask for a table for 3. I said “yes, the other guests in my suite will be joining shortly.” He then told me I had to leave the restaurant because I had unregistered guests. I was very upset, and immediately spoke to the front desk who said that the restaurant manager had just made a mistake. They were very apologetic, but it really ruined the experience at this hotel for me. I think for the cost of the hotel, you could find better service in Bangalore.
Stayed 2 nights in Jan 2025

2/10 Terrible

Mithilesh, Ellicott City

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
At first glance the property and room looks great. However once you spend time at the hotel and in your room you start to notice that the property is dated and in need of major refurbishment. Bathroom are have not been cleaned well over the years and it shows. On both days, the bath towels felt damp to the touch which is a horrible feeling when you want to dry off after a shower. Rooms also are just cleaned on the surface and not properly cleaned over the years. Kettle was unclean outside and inside. Phones were filthy. The hotel has a free Happy Hour where drinks and nibbles are served. This is crowded and the behaviour of guests rushing the bar for drinks and free food is appalling. The hotel needs to figure out a way to control this. Breakfast buffet is okay thankfully. Staff are very kind and helpful. Very poor experience. Thankfully only stayed 2 nights. Will never book at an ITC property again.
Stayed 2 nights in Jan 2025

6/10 Okay

Shailesh

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

VIJAYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Abhishek

Stayed 1 night in Dec 2024