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Shilo Inn Suites Hotel - Bend

2.5 star property

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Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Front of property - evening/night
View from property
Indoor pool, seasonal outdoor pool, sun loungers
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning
  • Pet friendly

Explore the area

Map
3105 O.B. Riley Road, Bend, OR, 97701
  • Bend River Promenade
    ‪2 min walk‬
  • Deschutes River
    ‪6 min walk‬
  • River's Edge Golf Course
    ‪3 min drive‬
  • Redmond, OR (RDM-Robert's Field)
    ‪19 min drive‬

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View | Down comforters, desk, blackout drapes, iron/ironing board

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View | Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View | Down comforters, desk, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View | Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View | Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Riverhouse Lodge

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1205)
The price is $109
per night
$144 total
includes taxes & fees
Feb 21 - Feb 22
Riverhouse Lodge

About this property

Shilo Inn Suites Hotel - Bend

Hotel in Boyd Acres
An indoor pool, a fitness center, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a meeting room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shilo Inn Suites Hotel - Bend features 2 hot tubs, an indoor pool, a sauna, and a fitness center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and a garden. Complimentary self parking is available on site.

Shilo Inn Suites Hotel - Bend is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 2 spa tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.8
Rating 10 - Excellent. 184 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 227 out of 1001 reviews
Rating 2 - Terrible. 213 out of 1001 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely an older property and a little worn, but still in great shape and super comfortable. We were very happy with our stay and will book again next time we're in Bend!
Stayed 3 nights in Oct 2024

8/10 Good

Sandie

Liked: Cleanliness, staff & service, room comfort
Older but clean and quiet
The property is older but clean. Fireplace did not work.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stove top was dirty~ melted cheese not wiped down. Area under kitchen sink had old French fries and the back cabinet wall was ripped out with exposed pipes. Front desk rep during check in made strange comments about watching out for transient people who teleport through the bathrooms. Very strange and not funny if he was trying to be. Front desk rep at check out was very nice.
Stayed 1 night in Nov 2024

8/10 Good

TODD, Bend

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Adam

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad business
The room was excellent,it was really big and cozy.the mgr.,the staff were not as friendly.Make sure your batteries are charged in your vehicle or they will call the cops on you and have you trespassing if not.The day we checked out our car wouldn't start,cause our batteries were dead from sitting in there parking lot for the past 7 days.So,it took us a little longer to get off there property.they treated us like criminals,that's bad business in my eyes.
Stayed 2 nights in Oct 2024

6/10 Okay

Dan

Traveled with partner
No big things wrong, just several little things.
Stayed 2 nights in Oct 2024

2/10 Terrible

Erick

Stayed 3 nights in Jun 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room was extra big, everything about the Shiloh was exceptional.The pool was a little too cold for me,but the hot tubs and the sauna was perfect.I will be telling others about this beautiful,and amazing hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Nicole

Traveled with group
Liked: Staff & service
Good but older
Hotel was in good location but is very old. Check in was easy and the gal who helped us check in was super sweet. We didnt use the pool but also looked dated. Bed were actually pretty comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service
Fireplace didn't work and the TV was blurry. Pool had a lot of sand in it. The overall is nice just needs an update
Stayed 1 night in Oct 2024

4/10 Poor

Todd

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the rooms are extremely dated and dirty. Lots of little holes in the Sheetrock. All appliances appear to be from the 1970’s. Walls and furniture were dirty. Will not stay there ever again. Very pricey also.
Stayed 3 nights in Oct 2024

2/10 Terrible

michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the dirtiest motel I have ever seen!!! Very smelly, only one towel, no shampoo, soap, no glasses, or coffee cups. The carpet was stained and filthy. Also the toilet did not flush we flushed manually. And there is of breakfast not that I would have eaten it anyway
Stayed 2 nights in Oct 2024

8/10 Good

Noel

Traveled with partner
Liked: Amenities
Very spread out, poor lighting, fall leaves
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms do not look like the pictures, dirty
Not a clean place at all. The bathroom was still dirty. We had to go get toilet paper from the front. Very dated, stained carpet on the floors. Bed was uncomfortable. The hot tubs were cold and didn’t look very clean. No trash cans in the room. The only good thing was the customer service from Kit and the gal that worked this morning. They were very nice.
Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Guy who checked us in was weird as heck.... And there was no one present when we went to check out. The room itself was decent enough, the view on the riverfront balcony was beautiful. And the jacuzzi suite was all my wife wanted for our wedding anniversary, except it wasn't very clean. Even trash left in the sink and trash can, and dirty floor. Dated, needs some upgrades and deep cleaning for sure. Cobwebs everywhere we looked. Cold hot tubs in the pool area.
Stayed 2 nights in Oct 2024

8/10 Good

Calvin

Stayed 1 night in Sep 2024

6/10 Okay

Erica

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms really need a refresh.
Stayed 1 night in Oct 2024

4/10 Poor

CAROL

Traveled with partner
Disliked: Property conditions & facilities
No hot water, ducks in out door pool, poor lighting on property
Stayed 2 nights in Oct 2024

2/10 Terrible

Daleen

Business traveler
Disliked: Amenities, property conditions & facilities
The hotel was extremely filthy. We had booked several rooms there to stay for a conference and we ended up having to move everyone, because it was so dirty and disgusting! Take your money and go somewhere else, otherwise you will be completely frustrated and disappointed!
Stayed 3 nights in Oct 2024

6/10 Okay

Sander

Business traveler
Liked: Cleanliness, staff & service
This is just an old hotel. The room I had was well worn and not cleaned very thoroughly. Somebody had crushed a peanut M&M into the carpet.
Stayed 1 night in Oct 2024

10/10 Excellent

Syndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at the front desk was amazing. Very quiet, comfortable room
Stayed 1 night in Oct 2024

2/10 Terrible

Lori

Carpets filthy. Rooms filthy chairs were stained screened ripped checked a different room the same Thing.
Stayed 1 night in Sep 2024

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
The room was so dirty and outdated. Blood stains on our sheets, top sheet wasn't even on the made bed, we had to find one and put it on, no soap, no cups for coffee, broken smoke detector, broken sliding door screen, kleenex box in bathroom was empty... Floors were so gross, could hardly get the faucet to turn on. I could go on. Don't stay here.
Stayed 1 night in Sep 2024