6/10 Okay
Cheryl
Traveled with family
Apr 20, 2025
Liked: Cleanliness
Booked interconnected rooms that were fine for 2 nights, quite spacious with views of river. Not a fan of the bathroom with clear glass to bedroom design but there was a blind.
Hotel arranged an airport pick and helped with a stop at Vĩnh Tràng Pagoda. The car that collected us was on the older side/not very comfy/ not great air con/non tinted windows so not ideal for distance plus price was considerably more than Grab but for the convenience of a waiting driver we were happy to book.
Grounds of hotel are beautiful on riverfront. Pool is lovely but hotel decor is dated. Hotel also caters for events. Thankfully over by 10pm but event we heard was ridiculously loud, just a guy shouting on a Mic for couple of hours, not even music!
Trips offered via hotel were excellent, nice to see town, river, islands. Well organised, private tours at time to suit, great guides.
Breakfast was ok, nothing amazing.
The most disappointing part of hotel was the bistro (some organised tour groups had meals in restaurant - can’t comment on this) Bistro was separate area. Lots of staff and i’m definitely not saying everyone should speak english, but we seemed to confuse them with simple orders. We used phone/translation tool to try and explain a beef dish brought wasn't the fried pork as ordered, if guests are not understood they should utilise translation tools. Sadly, meals on both evenings were terrible, generally cold, wrong meals, very disappointing as nowhere else in walking distance.
Cheryl
Stayed 2 nights in Apr 2025