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Mercure Belo Horizonte Vila Da Serra Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Belo Horizonte Vila Da Serra Hotel

Exterior
Outdoor pool, sun loungers
Property entrance
Minibar, in-room safe, desk, blackout drapes
Sports facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Pet friendly

Explore the area

Map
Alameda da Serra, 405 - Vila da Serra, Nova Lima, MG, 34000-000
  • Biocor Instituto
    6 min walk
  • BH Shopping
    3 min drive
  • Afonso Pena Avenue
    8 min drive
  • Belo Horizonte (PLU)
    42 min drive

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Suite, 1 Double Bed

Luxury Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Luxury Suite, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Caesar Business Belo Horizonte Belvedere Managed by Mercure

Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very Good, (430)
The price is $119
per night
$125 total
includes taxes & fees
Dec 11 - Dec 12
Caesar Business Belo Horizonte Belvedere Managed by Mercure

About this property

Mercure Belo Horizonte Vila Da Serra Hotel

3.5-star Nova Lima hotel close to BH Shopping
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Housekeeping is available on request.
Mercure Belo Horizonte Vila Da Serra Hotel offers 119 accommodations with minibars and safes. Accommodations offer separate sitting areas. 21-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Mercure Belo Horizonte Vila Da Serra Hotel provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1442 square feet (134 square meters) include conference space. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Mercure Belo Horizonte Vila Da Serra Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Monte Belo - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (BRL 30.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 42 for adults and BRL 42 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Monte Belo

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,442 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 42 for adults and BRL 42 for children
  • Covered self parking fee: BRL 30.90 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Service fee: BRL 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Belo Horizonte Vila Da Serra Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Nova Lima
Mercure Belo Horizonte Vila Da Serra
Mercure Belo Horizonte Vila Da Serra Brazil
Mercure Belo Horizonte Vila D
Mercure Belo Horizonte Vila Da Serra Hotel Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Hotel Hotel Nova Lima

Mercure Belo Horizonte Vila Da Serra Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 123 out of 304 reviews" "
Rating 8 - Good. 107 out of 304 reviews" "
Rating 6 - Okay. 51 out of 304 reviews" "
Rating 4 - Poor. 15 out of 304 reviews" "
Rating 2 - Terrible. 8 out of 304 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Fabio, Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible cable tv! Old hotel! I will never stay again It does not worth it. Very expensive but kook likes a hostel
Stayed 3 nights in Mar 2024

6/10 Okay

Andrea

Liked: Cleanliness
Needs to be updated pretty old
Stayed 2 nights in Dec 2023

6/10 Okay

Nikolaus

Business traveler
Liked: Cleanliness
Stayed 3 nights in Aug 2023

6/10 Okay

Cole

Stayed 1 night in Jan 2023

8/10 Good

Renan

Traveled with family
Liked: Cleanliness
Good but nothing special
Location is very good if you intend on staying close to the busy Alameda da Serra. Room and hotel itself is nice but nothing special.
Stayed 1 night in Jan 2022

6/10 Okay

MR A Soares

Liked: Cleanliness
The room and Bathroom is outdated. Breakfast is very good and staff is friendly.
Stayed 4 nights in Dec 2021

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Marshall

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Excellent location! Staff extremely friendly. Highly recommend
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Staff was very friendly. Room was very clean.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Business Trip
Staff was very friendly. Room was very clean.
Stayed 2 nights in Sep 2018

10/10 Excellent

JuniorBrazil, Miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff .. great location
Like everything about this hotel . Great staff .. spacious rooms..great rooftop
Stayed 5 nights in Jun 2018

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Bad
Good location Bad stuff Bad service Very old inside Not clean
Stayed 8 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel never received the booking confirmation, my wife waited for more than 2 hours on the reception and she paid with her credit card. I'm very upset and I want my money back.
Stayed 1 night in Nov 2017

6/10 Okay

Leonardo

Disliked: Property conditions & facilities, room comfort
Old
Not so good. The hotel it's too old.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, stylish hotel-great breakfasts!
Very good. Felipe at front desk did a great job arranging a conference room for our group at the last minute - very helpful. Great breakfasts with real French croissants, chia, flaxseeds, granola, omelettes, tapioca shells filled w cheese (beijus, for people from Rio), etc. One detail: the maids need to leave new tubes of body wash, shampoo etc. every day - we were there two nights but the maid did not do it.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

10/10 Excellent

Silvia, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Nice hotel with friendly staff. The pizza from Olegario was really good.

8/10 Good

Gavin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Good restaurant and excellent staff. Very far from airport.

8/10 Good

ANSUETTE, MEXICO

Liked: Cleanliness, room comfort
IT IS LOCATED IN A QUIET NEIGHBORHOOD.
THE HOTEL WAS OK. BUT THE SERVICE OF THE RESTAURANT WAS VERY POOR. ONE NIGHT WE INVITED TWO FRIENDS FOR DINNER AND THE SERVICE WAS VERY BAD.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked and everything was very well.

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort