3-star Bella Vista hotel steps from Galápagos National Park
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and spa services.
Natura Gardens Galápagos Hotel offers 14 accommodations. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This Bella Vista hotel also offers an outdoor pool, spa services, and a garden.
Natura Gardens Galápagos Hotel is a smoke-free property.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Natura Gardens Galápagos Hotel has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free continental breakfast available daily 7:00 AM to 9:00 AM
A bar/lounge
A poolside bar
A restaurant
Coffee and tea in common areas
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
In the mountains
Outdoor entertainment area
Spa
Massage
Spa services
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Policies
Check-in
Check-in start time: noon; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Natura Gardens Galapagos
Natura Gardens Galápagos Hotel Hotel
Natura Gardens Galápagos Hotel Bella Vista
Natura Gardens Galápagos Hotel Hotel Bella Vista
Natura Gardens Galápagos Hotel Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Highland area which is colder. The town area is better for food option and transportation. However the staff is very helpful.
Chandanie
Stayed 2 nights in Aug 2024
2/10 Terrible
Richard
Apr 17, 2024
Disliked: Amenities
I had a terrible experience with Natura Gardens.
I arrived at 2:30 pm to find no one there and no information on checking in or how to contact anyone. I waited 2 hours and then walked up the road to find help. I found a man who made a phone call and said someone would be over shortly. I returned to the hotel and after 45 minutes a couple showed up. It was 6:30 pm and I was very hot and frustrated. I don’t speak much Spanish and they didn’t speak English but eventually they called someone. I don’t remember the whole conversation but when it became clear that I was going to be left alone and have to look after myself, my frustration boiled over and I said I was not staying and wanted a refund. She said I would have to get my money back from Orbitz and then told the gentleman to drive me back to town, which he did.
The hotel is very different from the description and pictures on the website. I don’t need a fancy hotel; I had been staying in places for $30 per night that were fine. I decided to pay more for a nice place but this was not it. The rooms were rather dingy and tired looking. The whole place was dusty and deserted. I am 6’ 3”, 250 pounds - I don’t scare easily, but this place gave me the creeps, reminding me of the motel in Hitchcock’s movie Psycho.
I never received an apology or money back and Orbitz said they were not able to get a refund- it was not clear if she refused the refund or if they had not been able to reach her to even discuss it.