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The Palms Belize

4.0 star property

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Photo gallery for The Palms Belize

Minibar, in-room safe, desk, laptop workspace
Exterior
Balcony view
Deluxe Studio Suite, 1 King Bed, Pool View | Private kitchenette | Microwave, espresso maker, coffee/tea maker, toaster
Deluxe Suite, 2 Bedrooms, Pool View | Minibar, in-room safe, desk, laptop workspace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
5478 19th St, Belize City, Belize District
  • Tourism Village
    ‪4 min drive‬
  • San Pedro Belize Express Water Taxi Belize City Terminal
    ‪4 min drive‬
  • Bannister Island
    ‪4 min drive‬
  • Belize City (TZA-Belize City Municipal)
    ‪7 min walk‬

Room options

View all photos for Deluxe Suite, 2 Bedrooms, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Pool View

  • 1440 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Studio Suite, 2 Queen Beds, Pool View

  • 720 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed, Pool View

  • 720 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Palms Belize

4-star hotel in King's Park
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services. Housekeeping is available on request.
The Palms Belize offers 12 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Accommodations offer separate dining areas. Smart televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and hair dryers.

This Belize City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
The Palms Belize features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This business-friendly hotel also offers spa services, concierge services, and local meal delivery service. Complimentary secured self parking is available on site.

The Palms Belize is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Baby bath
  • Baby monitor
  • Children's dinnerware
  • Highchair
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Microwave
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; your host will greet you
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Palms Belize Hotel
The Palms Belize Belize City
The Palms Belize Hotel Belize City

The Palms Belize Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 183 out of 202 reviews
Rating 8 - Good. 15 out of 202 reviews
Rating 6 - Okay. 0 out of 202 reviews
Rating 4 - Poor. 2 out of 202 reviews
Rating 2 - Terrible. 2 out of 202 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything. Loved it all
Stayed 2 nights in Jan 2025

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better Than Expected

This place is very upscale and had great amenities. the rooms were spacious. the welcome drink and snack were wonderful. Driving up through the neighborhood it was a pleasant surprise as its surroundings where a residential area so the boutique hotel seemed out of place, but everything felt safe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Extremely helpful when asked for assistance. Very friendly.
Stayed 8 nights in Jan 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property stood out in the area it was located as one of the nicest places around. It was clean, quiet, and comfortable. We were greeted by Marlon and felt welcomed immediately. He was so helpful and ensured we had everything we needed. The complementary coconut bread was delicious. The room was spacious and comfy. We only stayed one night and wished we stayed longer. I can’t wait to stay here again, I will definitely be looking out for this property next time I visit Belize! Outstanding experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Owen

Stayed 1 night in Jan 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff

Staff is terrific
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For Belize city I felt safe and protected. Perfect for a one night stay either at the start or end of your Belizian vacation. I highly recommend getting a massage from Patricia. She is the sweetest person and started my session with "How can I hold space for you today?" If that doesn't kick off your relaxation mindset I don't know what will. Midtown bar and grill are just a few blocks away on the ocean. Great lobster. The Cafe Baked is also FANTASTIC and only a 1 min walk.
Stayed 1 night in Jan 2025

10/10 Excellent

ALLYSIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They coordinated transportation extremely well and were attentive throughout our stay. We also felt very safe and appreciated the cleanliness of the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection with wonderful staff

Perfect! We rented a car and had multiple day trips planned and this hotel was perfect from it. We arrived early and they allowed us to drop our bags (and even had them in our room waiting for us when we came back). The room was spacious with almost any amenity you’d want including a very well stocked kitchen. We had fresh coconut bread waiting for us too. They even had washcloths and a makeup remover washcloth which is unusual for hotel rooms these days. It was basically a luxury hotel on a budget. We were provided with a clicker to get the car in/out for the gate. They have a small pool, spa and gym. And the grounds were maintained. The real highlight is the staff. Marlin provided recommendations and contacts to tour guides. Between him and the other girl, they made us feel more than welcome and it just elevated the entire experience. The owner was in contact frequently via messages, making sure the stay was as expected. This place went beyond my expectations and I would hands down stay here again. You should do yourself a favor, and just book this place now
Stayed 4 nights in Jan 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at The Palms was AMAZING! The rooms look beautiful in the pictures online but even nicer and spacious in person. I have zero complaints about my stay. I went as a solo, female traveler and felt so safe and comfortable. Staff was also extremely nice and accommodating! They arranged black car transportation from the airport for me, helped arrange 2 excursions and transportation, and just genuinely kind. Upon checkin, they put WARM coconut bread from a local bakery in the room which was such a kind touch. And then the cherry on top, I was not prepared with enough cash (poor planning on my end) and they did everything they could to work with me to resolve MY poor planning. Just an overall 10/10. I will be back soon and couldn’t imagine staying anywhere else.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New construction. Comfortable, clean. Excellent in all ways.
Stayed 1 night in Jan 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've traveled all over Belize. Starting in Belize City and going to Caye Caulker and San Pedro on this trip. The Palms in Belize City was by far the BEST hotel we've stayed in during our travels. The staff was so friendly and helpful in every regard. I highly recommend this place!
Stayed 3 nights in Jan 2025

10/10 Excellent

Elma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would suggest that they get an elevator , and to maybe change the tiles on the stairs as it’s very slippery when wet . Overall the hotel was excellent , Marlon was amazing , and the staff was attentive … we definitely will be returning .
Stayed 10 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service . Very clean ! Walk to midtown for Lobster coconut curry. This one is a good one
Stayed 1 night in Jan 2025

10/10 Excellent

TINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome in every way from the time we arrived, we felt so comfortable and right at home. Marlon was EXCELLENT, providing 5 Star Quality Service. We HIGHLY recommend staying at The Palms Belize 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Stayed 1 night in Jan 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

11/10

Our stay at The Palms was incredible! One of the best hotels I’ve stayed at, made even better by the amazing folks working there! The room was gorgeous, had a super nice balcony to lounge on, and the pool was perfect! Marlon, the concierge, was amazing and super helpful with recommendations and accommodations. Already wishing I could go back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Peter James

Stayed 1 night in Dec 2024

10/10 Excellent

neha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent and quite new. The service was very attentive. The property is in the middle of a residential area but a reasonable walk or five minute drive to the restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Mersedeh

Stayed 1 night in Dec 2024

10/10 Excellent

john

Stayed 1 night in Dec 2024

10/10 Excellent

Erica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a remarkable experience it was staying at The Palms. They provided us with ease from the get go when our flight was cancelled and we missed one day into our vacation. When we arrived, they set the personal touch with a hand written note and delicious coconut bread. The rooms were absolutely pristine with everything you need. The best part of our stay was Marlon, the hotel manager. His kindness, professionalism and thoughtfulness was incredible. We instantly felt welcomed and at home. He was always available with anything we needed and help curate wonderful excursions throughout our stay and even called taxis for us when we didn’t know where to find one. I can’t thank him enough for all he has done to make our stay unforgettable. The Palms picked a great manager for their property. We didn’t want to leave and look forward to our next visit.
Stayed 8 nights in Dec 2024

10/10 Excellent

Tarique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for our family!

The Palms Belize Hotel Review Overall Experience: Excellent stay for the family. Staff: Marlin and his team were great. Rooms: Clean and well-maintained. Amenities: Workout room with a view of the pool. Location: Great location. Pool: Awesome and enjoyable. Grounds: Beautifully maintained. Service: Exceptional. I would highly recommend this hotel in Belize City!
Stayed 1 night in Dec 2024