Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite.
The Malone Hotel offers 71 accommodations with complimentary weekday newspapers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include bathtubs or showers with deep soaking bathtubs. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 484 square feet (45 square meters) include conference space. This Victorian hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in June 2021.
The Malone Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Greyhound - This pub specializes in Regional cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Gallery - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Limited onsite parking
Onsite parking includes off-street options
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 8 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Restaurants on site
Gallery
The Greyhound
Things to do
TV in common areas
Family friendly
Art supplies
Highchair
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
484 square feet of conference space
5 meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Height-adjustable showerhead
Stair-free path to entrance
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 buildings
3 floors
Ballroom
Banquet hall
Fireplace in lobby
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Premium bedding
Bathroom
Bathtub or shower
Deep soaking bathtub
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Entertainment
TV
Food and drink
Champagne service
Limited room service
More
Desk
Desk chair
Free local calls
Free weekday newspapers
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per day
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 8.00 for children
Rollaway bed fee: GBP 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
Parking height restrictions apply
National rating
This property has received its official star rating from Tourism NI.
Property is also known as
Malone Belfast
Malone Lodge Hotel & Apartments
Malone Lodge Hotel & Apartments Belfast
Malone Lodge Hotel Apartments Belfast
Malone Lodge Hotel Apartments
Malone Lodge Hotel And Apartments
Malone Hotel Belfast
Malone Hotel Apartments
Malone Lodge Hotel Belfast
Malone Lodge Hotel
Malone Lodge Hotel an Ascend Hotel Collection Member
The Malone
The Malone Hotel Hotel
The Malone Hotel Belfast
The Malone Hotel Hotel Belfast
Malone Lodge Hotel an Ascend Hotel Collection Member
The Malone Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My room was really dark and wallpaper was very dirty in places, it was also peeling from the walls in many areas..in the shower tray there was some black mould, i was shocked for a boutique hotel,at breakfast my daughter asked for some ketchup...they had none !!
The property is very clean and staff very pleasant. I had to continuously ask for additional towels. Not enough were left in the washroom. Also noticed that they never replenished items in bathroom like soap, shower cap and used items in the bathroom. The cleaning service should replenish items once items are consumed from bathroom.
The room that we had was far too hot even after they gave us a fan so we couldn't get to sleep. The breakfast was very poor so all in all we weren't impressed.
We were to check in at 3 and couldn’t until 5.30- we had a concert so this really caused an issue …
Everyone was the same with a wedding also going on it was chaos and I felt bad for the staff as clearly not their fault but I don’t know how a hotel can charge over £200 for a stay and have all guests waiting in the foyer for 2 and a half hours …some people where offered a voucher for a drink at the bar but we weren’t and there was no compensation
I will also say I understand staff under pressure but they where arguing in front of us and it just made everyone really uncomfortable and it was unprofessional with one worker having an attitude with certain guests for asking about their room- again we understood they where under pressure but this worker wasn’t sympathising with the fact that people had to get into their rooms …there also was minimal workers and no manager so really just badly run and we wouldn’t come back or recommend
We had one of the bigger suites, which was a really good size, and the room was clean. The bed was one of the comfiest we've slept in in a hotel.
The staff were friendly and helpful.
We did have some issues with our door card, which was inconvenient as we were in the building across the road from reception and it was pouring with rain at the time. This happened twice. The second time was at night and we had to go looking for a member of staff as there was nobody at reception.
The breakfast was good, although there seems to be a lot of surcharges for certain things which was disappointing when you've paid for bed and breakfast.
Overall we enjoyed our stay and would definitely stay again.
Craig
Stayed 1 night in Jul 2024
8/10 Good
James
Traveled with group, Traveled with partner
Aug 4, 2024
Liked: Cleanliness, staff & service
The reception was warm & friendly but we were surprised to have been roomed across the road. The main dining room was closed & ended up having to dine in the greyhound room with our guests. Our guests Jan & Brian Broadbridge had a very unfortunate accident when leaving the reception when Brian slipped and hit his head & had a deep cut to his forearm. The staff were on duty had not been trained to deal with the accident, the first aid box was empty & it took time to deal with the situation. The accident was due to the steps out side reception being extremely wet & slippery.
An accident report has been submitted & I would like you to follow this up with me as they were my guests.
My name & phone details are as follows:
James Henry @ jimmybelfastboy@gmail.com & telephone 64221905092
Our room numbers 601 & 602
The worst hotel we stayed over 3 weeks in Ireland. We waited half an hour to check in at 3:00 pm only to be told the room was not ready. They asked us to sit on very dirty lounge furniture and we waited another half hour. The room was just very old and smelled of vomit . The view was on the huge ugly black pipes. We felt horrible and complained. So they gave us another room on 3rd floor, which had no windows except in the roof.
The bed was most uncomfortable and I think it had bed bugs. Definitely not 4 star experience. We stayed at the Titanic previously which was incredible, it is also 4 star but totally different experience.
Left out bags earlier in day. Then came back that night to check in. No one on reception had to ask several waiting staff who walked past us and seen us standing at reception waiting and never approached us themselves. Then when they got someone eventually he did not really appear to know what he was doing until it came to taking payment which he did no problem. We were then placed in a room in a separate building not even attached to hotel even though our booking was made months in advance. Got to it and toilet wasn’t working. Rang reception several times no answer and had to ring back after being told someone one way to fix it. When guy arrived - same guy a checking in- he just said dunno u will have to wait. We said what do we do for toilet facilities and he said dunno and to ask for a refund in morning and left. I then went to go to toilet on main hotel and crossed back to that building - no one on reception again to say were toilets were. Eventually found they were disgusting and full of faeces as this toilet too didn’t seem to work and the light fitting was hanging down out of ceiling. Absolutely terrible experience would not stay here again
Great staff & an excellent location.
We stayed in one of their apartments across the road from the hotel & it was very spacious & well appointed.
I’d stay there again.
This property was very clean x relaxing. The breakfast was fabulous all you could possibly want. I only had dinner in the restaurant one evening x it was first class. The staff in the hotel were very friendly x helpful. The hop on hop off bus stops right outside. It is about 25 minutes walk into the centre of Belfast.