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Crowne Plaza Belfast, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Belfast, an IHG Hotel

Reception
Exterior
Meeting facility
Indoor pool
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
117 Milltown Road, Shaw's Bridge, Belfast, Northern Ireland, BT8 7XP
  • Lisburn Road
    4 min drive
  • Boucher Road Playing Fields
    5 min drive
  • Queen's University of Belfast
    5 min drive
  • Belfast (BHD-George Best Belfast City)
    20 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed (Additional Living Area)

Junior Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed (Additional Living Area)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Belfast City, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1020)
The price is $81
per night
$98 total
includes taxes & fees
Dec 9 - Dec 10
Holiday Inn Express Belfast City, an IHG Hotel

About this property

Crowne Plaza Belfast, an IHG Hotel

4-star Belfast hotel close to Boucher Road Playing Fields
This hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Crowne Plaza Belfast, an IHG Hotel offers 153 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Belfast, an IHG Hotel provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Crowne Plaza Belfast, an IHG Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Green Room - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 18.50 for adults and GBP 9.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Green Room

Things to do

  • Arcade/game room
  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 9.25 for children
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Ramada Hotel Belfast Plaza
Crowne Plaza Belfast Hotel
Belfast Ramada
Ramada Belfast
Ramada Plaza, Belfast Hotel Belfast
Ramada Plaza Belfast Hotel
Crowne Plaza Belfast
Crowne Plaza Belfast, An Ihg
Crowne Plaza Belfast an IHG Hotel
Crowne Plaza Belfast, an IHG Hotel Hotel
Crowne Plaza Belfast, an IHG Hotel Belfast
Crowne Plaza Belfast, an IHG Hotel Hotel Belfast

Crowne Plaza Belfast, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1033 reviews" "
Rating 8 - Good. 334 out of 1033 reviews" "
Rating 6 - Okay. 82 out of 1033 reviews" "
Rating 4 - Poor. 33 out of 1033 reviews" "
Rating 2 - Terrible. 21 out of 1033 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Goran

Traveled with family
Stayed for 16 nights with a view of a carpark.
Stayed 6 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Bridget Jane

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel, very peaceful and relaxing and well kept. Staff very friendly. Would definitely recommend this hotel to others.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kalyani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property. Excellent staff . Rooms are awesome. One of tge bezt places we have been to.
Stayed 1 night in Aug 2024

8/10 Good

Jolene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay.
Excellent hotel. Exceeded our expectations. Incredibly helpful staff. Everyone was warm, friendly and courteous in every department. Having worked in customer service I like to highlight those that really make a difference by name but honestly, that's tricky when everyone was so charming.
Stayed 1 night in Aug 2024

10/10 Excellent

Kutub

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised, the hotel was clean and had very pleasant staff and the gym was well equipped.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and all the staff were amazing
Stayed 2 nights in Aug 2024

8/10 Good

Mia, New Haven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice to have parking and be in safe area. Staff lovely. However the “Jacuzzi” (the brand name of hot tubs) is not hot as shares water with their main pool, which was odd. Reception attendant indicated jacuzzi means it is not a heated pool (lol!- news to us!! Lolol)
Stayed 2 nights in Aug 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza
We had a lovely overnight here . Quiet location but not far from the city . Clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

miss

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jeremy

Business traveler
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at the crowne plaza. Breakfast was great. We enjoyed the pool and gym facilities.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Jul 2024

10/10 Excellent

Jamilla

Stayed 2 nights in Jul 2024

4/10 Poor

Courtney

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
From booking I made contact with Hotel regarding my son being in a disabled chair and looking to request a spacious family room. I was told this wasn't possible and got contacted a few days later to ask if I wanted to book a 2nd room for extra space after already paying £171 for a room only rate not including breakfast. I had multiple messages from the property throughout the week before my stay asking for payment the 2nd time and each time I had to ring to say the bill was already paid. If this wasn't a non-refundable booking I'd have cancelled and booked elsewhere as they were just so unhelpful and completely unprofessional even before we stayed. Once we arrived nearly 2 hours after check in they still weren't sure if our room was ready and they allocated us a room on the 2nd floor even after I stood at Reception and asked a few times for a ground floor room to make it easier for us. Once we got out of the lifts the carpet in the hallway was absolutely soaken, the place smelt like a sewer on the 2nd floor and the wheels of my sons chair, the suitcase and my other childs feet was soaken. We then went to the room and it was the smallest most squashed room we have ever stayed in. The bathroom was absolutely ridiculous how tiny it was. We then booked the pool and the changing facilities are absolutely disgusting. Later that night we took the kids to the playroom and the place was absolutely trashed, toys broken everywhere and the playhouse had the door snapped off. Never again
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Stayed 1 night in Jul 2024

10/10 Excellent

NITIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave us disabled friendly room, why?
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay hear longer, the AC alone was worth it, the hotel was lovely and I had no issues with it at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

6/10 Okay

Carl

Traveled with family and small children, Traveled with family
Liked: Amenities
Bathroom needs better ventilation. Gym should allow teens (13 )
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Stayed 2 nights in Jul 2024