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Clayton Hotel Belfast City

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Clayton Hotel Belfast City

Exterior
Point of interest
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Ulster Hall
    2 min walk
  • PizzaExpress
    1 min walk
  • Great Victoria Street Station
    6 min walk
  • Belfast (BHD-George Best Belfast City)
    14 min drive

Room options

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Single

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double with Single

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Maldron Hotel Belfast City

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1266)
The price is $136
per night
$163 total
includes taxes & fees
Jan 18 - Jan 19
Maldron Hotel Belfast City

About this property

Clayton Hotel Belfast City

4-star hotel in Belfast City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include a conference center. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Clayton Hotel Belfast City is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Irish, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (538 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 461 out of 1004 reviews" "
Rating 8 - Good. 315 out of 1004 reviews" "
Rating 6 - Okay. 128 out of 1004 reviews" "
Rating 4 - Poor. 57 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most staff brilliant. One or two not as good as they think they are.
Stayed 3 nights in Sep 2024

4/10 Poor

Ted

Stayed 1 night in Sep 2024

10/10 Excellent

Sanjeev

Stayed 2 nights in Sep 2024

10/10 Excellent

kari

Stayed 1 night in Sep 2024

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Sanjeev

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice, clean, quiet and safe. Sanjeev, Sheffield
Stayed 1 night in Sep 2024

8/10 Good

Iryna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Good location
Stayed 4 nights in Sep 2024

6/10 Okay

Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Clayton Hotel Belfast is updated, clean and staff are very friendly. It’s a great location to the city Centre. We were able to walk to restaurants and cites.
Stayed 2 nights in Sep 2024

2/10 Terrible

John

Business traveler
Very noisy on the top floor of the hotel. Ran out of food, plates, coffee and tables at breakfast. Pre-booked taxis arrive 25 minutes late. Mostly caters for coach groups.
Stayed 2 nights in Sep 2024

8/10 Good

Carla

Liked: Staff & service, amenities, property conditions & facilities
The very best part of my very extended stay was Eva. She is warm, friendly, knowledgeable and helpful. She goes above and beyond and, in my opinion, is the Clayton Hotel's greatest asset.
Stayed 7 nights in Sep 2024

8/10 Good

DEBBIE

Stayed 1 night in Aug 2024

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpful reception. Reasonable breakfast poor at topping up finished items.
Stayed 3 nights in Sep 2024

2/10 Terrible

Nersi

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Disappointed
Shambolic reception. Did not have Hotel.com booking. Wanted to charge again. I had to produce the Hotel. Com confirmation email. Breakfast was included in my reservation with Hotel. Com but they refuse to provide access to breakfast without payment. The rooms were never cleaned during the 4 night of stay. The management and service was very poor. Will never book with Hotel.com again as they blamed their incompetence on lack of proper communities from Hotel.com. Please avoid Clayton if you can as it definitely is not value for money.
Stayed 4 nights in Sep 2024

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I’ve stayed in a long time
I very often leave poor reviews however on this occasion due to the extremely poor condition of the hotel, room service which was non-existent. Example my colleague had a dirty glass outside his door for two days that had previously been there on arrival, room was not cleaned or beds made during a two day stay. Furniture dated and most of the hotel directly. I will not be hurrying back anytime soon.
Stayed 2 nights in Sep 2024

6/10 Okay

Marlene

Stayed 2 nights in Aug 2024

6/10 Okay

Kimberley

Liked: Cleanliness, staff & service
Okay
Stayed 3 nights in Sep 2024

10/10 Excellent

Finbar

Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here.
Stayed 2 nights in Aug 2024

6/10 Okay

SHAUN

Business traveler
Disliked: Staff & service
Fine fine just fine
Great looking hotel until you go in the bathroom as the ceiling was covered in mould other wise a suitably fine place to just sleep - breakfast was a fiasco as no plates or any clean tables so had to fine a clean spot and grab what warm not hot food was available- staff fine and sorted it but said they were inundated first thing
Stayed 2 nights in Sep 2024

8/10 Good

Miss

Business traveler
Liked: Staff & service, amenities
Wifi didnt work in the bedrooms - annoying as i was there for work. Shower ran red hot or cold & nowhere in between. Dont look under the beds - .really gross. Id dropped an ear-ring & discovered all sorts besides on my quest to find it.
Stayed 1 night in Sep 2024

10/10 Excellent

Vik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were superhelpful and breakfast team. Thank you
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, friendly staff , can't wait to stay again
Stayed 3 nights in Aug 2024