Clayton Hotel Belfast City

4.0 star property

Choose dates to view prices

Photo gallery for Clayton Hotel Belfast City

Exterior
Reception
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Grand Opera House
    ‪7 min walk‬
  • Queen's University of Belfast
    ‪13 min walk‬
  • Titanic Belfast
    ‪5 min drive‬
  • Belfast (BHD-George Best Belfast City)
    ‪14 min drive‬

Room options

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double with Single

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Clayton Hotel Belfast City

4-star hotel in Belfast City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include a conference center. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Clayton Hotel Belfast City is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Irish, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (538 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 471 out of 1007 reviews
Rating 8 - Good. 309 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 55 out of 1007 reviews
Rating 2 - Terrible. 43 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Stayed 1 night in Dec 2024

6/10 Okay

William

Traveled with partner
Bed room and bath room needs refurbished needs improvements
Stayed 1 night in Feb 2025

6/10 Okay

Damien

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Breakfast

It was all going so well until breakfast. I had though i booked room and breakfast pnly to be told at Breakfast buffet that i wasn't . I paid for it then, only to find later on my booking that it included breakfast. So ive paid double for 2 breakfasts. Not pleased. A mistake for sure, i dont think it was intentional
Stayed 1 night in Feb 2025

10/10 Excellent

Steven J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cheeky upgrade and great friendly service from the bar / restaurant staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with wonderful staff.
Stayed 3 nights in Jan 2025

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Ok but…

All good except, and its a big except, on our floor there was a pervasive stench of cannabis - this in a non-smoking hotel. Shameful.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

My hotel of choice when I stay over in Belfast after the Rugby. Very comfortable, great breakfast and the people who work here are really friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay, but...

Breakfast okay, except for unappetising scrambled eggs. But poached, fried or boiled eggs available on request. Poor clearance of used breakfast tables. Evening meals not as appealing as in many restaurants in Belfast city centre. Room okay, with real ventilation as well as (noisy) aircon.
Stayed 1 night in Jan 2025

6/10 Okay

Wendy

Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Traveled with family
Liked: Staff & service
Assumed that this would be a top class hotel. It was average at best. Windows in room broken, tiles missing in bathroom, mould around the bath etc. It was adequate, but nothing more.
Stayed 1 night in Jan 2025

10/10 Excellent

Treasa

Stayed 1 night in Jan 2025

8/10 Good

Maxine

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

simon

Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very comfortable hotel with great staff. Only thing that the hotel down was the discoloured grouting around the bath which didn’t look great
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

I stay here frequently. Nice rooms, fabulous breakfast and the staff here are wonderful.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent location and excellent service from all staff
Stayed 2 nights in Jan 2025

8/10 Good

Arun

Stayed 2 nights in Jan 2025

4/10 Poor

Ben

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025