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Al Bustan Hotel & Spa

5.0 star property

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Photo gallery for Al Bustan Hotel & Spa

Indoor pool, seasonal outdoor pool, sun loungers
Exterior
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Reception
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Al Bustan Hotel Street, Beit Mery
  • Le Mall Sin El Fil
    ‪11 min drive‬
  • City Center Beirut
    ‪12 min drive‬
  • Souk Zalka
    ‪12 min drive‬
  • Beirut (BEY-Rafic Hariri Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Presidential Suite

  • 1184 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Loggia Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Single Loggia Suite

  • 388 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Loggia Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Single Loggia Suite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Loggia Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Loggia Suite

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

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About this property

Al Bustan Hotel & Spa

Beit Mery hotel with rooftop terrace
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 5 bars/lounges, a fitness center, and a poolside bar.
Al Bustan Hotel & Spa offers 88 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Beit Mery hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

L'ESPACE AL BUSTAN has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Al Bustan Hotel & Spa features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This Art Deco hotel also offers a seasonal outdoor pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite secured self parking and secured valet parking are complimentary.

Al Bustan Hotel & Spa has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Les Glycines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Main Lobby - This piano bar serves brunch only.
Le Village - This café specializes in local cuisine and serves brunch and light fare.
The Ottoman - This cocktail bar serves brunch and light fare.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: USD 22 per person
  • 2 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Il Giardino
  • Le Village
  • Les Glycines
  • Main Lobby
  • The Ottoman

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
Property Registration Number 10426

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Al Bustan Beit Mery
Hotel Al Bustan
Hotel Al Bustan Beit Mery
Hotel Al Bustan Hotel Beit Mery
Hotel Al Bustan Hotel
Al Bustan Hotel Beit Mery
Al Bustan Hotel
Hotel Al Bustan Hotel Spa
Al Bustan Hotel Spa
Al Bustan Hotel & Spa Hotel
Al Bustan Hotel & Spa Beit Mery
Al Bustan Hotel & Spa Hotel Beit Mery

Al Bustan Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 102 reviews
Rating 8 - Good. 14 out of 102 reviews
Rating 6 - Okay. 16 out of 102 reviews
Rating 4 - Poor. 8 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 3 nights in Sep 2024

10/10 Excellent

Antoine

Stayed 7 nights in Sep 2024

10/10 Excellent

Fadi, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, panoramic view, delicious breakfast. Highly recommended
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our honeymoon stay directly after our wedding. We booked a suite for 2 nights to celebrate. We had requested honeymoon ammenities and the hotel confirmed it. We reached and room was dull and empty. Half our luggage was in the room and the other half was still in the luggage room. The second day we tried to go to the SPA and they told us in was fully booked, we saw no one in the treatment rooms and we later saw the staff all gathered at the spa lobby, not busy at all, which made us doubt if they were really fully booked. The cherry on top was that while at the spa pool, i called to ask a champagne glass to celebrate my wedding and the phone operator was not cooperative at all. It really felt like none of the staff wanted to do the necessary to give us a memorable stay at a hotel we used to take pride in. So sad!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rayan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and quiet!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Stayed 1 night in Oct 2023

6/10 Okay

Nada

Liked: Cleanliness
Nice views - there was no good service and nice welcoming
Stayed 3 nights in Sep 2023

10/10 Excellent

Houry, Fresh Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Fadi, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a magnificent view, beautiful garden breakfast was good I do recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Naziha

Stayed 1 night in Sep 2023

2/10 Terrible

Samer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 1 night in Sep 2023

10/10 Excellent

Walid

Traveled with partner
Liked: Cleanliness, staff & service, amenities
heavenly peacful
Stayed 1 night in Aug 2023

10/10 Excellent

Nada

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Stayed 1 night in Aug 2023

8/10 Good

Gaby

Traveled with partner
Liked: Cleanliness, amenities
Good location, with a beautiful garden, and the rooms need to be upgraded. The price should be adjusted.
Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Beautiful venue for a wedding. Hotel is a little outdated. Toilet kept having issues but overall it was a pleasant stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Fadi

Stayed 1 night in Jul 2023

6/10 Okay

Mohamad

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location and view but rooms very outdated and unclean with stained carpet everywhere. Karine at reception very kind and professional The spa and inside pool are nice Outdoor pool very unimpressive Poor value for the money
Stayed 1 night in Jun 2023

6/10 Okay

Mansour

Liked: Cleanliness, staff & service
SPA is great, although they need a hotter jacuzzi. Views are great. Rooms are dated, carpet is super old. Lights by windows in building don’t go off at night and curtains are translucid so room doesn’t get dark at night which affects sleep.
Stayed 1 night in Jun 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2023

4/10 Poor

A Ghida

Traveled with partner
Disliked: Property conditions & facilities
The indoor pool was not that warm and not clean and ppl throwing their towels and slippers everywhere The breakfast is too poor for a room rated 150$/night No one explained properly where is the gym and how to access it. The hotel wasn’t warm enough, the corridors and the hall are kind of cold. No minibar in the room and the keys are very old (door did not open had to ask for the reception help and waited until another room is available).
Stayed 1 night in Mar 2023

6/10 Okay

Hero

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Wonderful landscape garden and views with beautiful and amazing spa. But hotel is old and hotel room is not updated and needs full renovation! Worth a visit but don’t stay overnight!
Stayed 1 night in Mar 2023

10/10 Excellent

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem for select clients only
Located in a very peaceful and quiet area, this long established classic of age hotel laying on a hill with panoramic view of the city and the sea far below, offers a good old fashioned restaurant, beautiful pub lounge, gorgeous tea room, and a superb full SPA with indoor pool for relaxation, gardens and gardens and finally a swimming pool.
Stayed 1 night in Dec 2022

8/10 Good

Khaled

Stayed 1 night in Oct 2022

10/10 Excellent

Houry, Fresh Meadows

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property excellent staff great stay !
Stayed 5 nights in Sep 2022

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2022