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Wangfujing Royal Phoenix Hotel

3.5 star property

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Photo gallery for Wangfujing Royal Phoenix Hotel

Front of property
Down comforters, in-room safe, desk, blackout drapes
Lobby
Deluxe Double Room | Down comforters, in-room safe, desk, blackout drapes
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
No.17 Qianliang Alley, Dongsi North Ave, Dongcheng District, Beijing, Beijing, 100010
  • Wangfujing Street
    ‪10 min walk‬
  • Forbidden City
    ‪4 min drive‬
  • Tiananmen Square
    ‪5 min drive‬
  • Beijing (PEK-Capital Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Twin Room

Down comforters, in-room safe, desk, blackout drapes

Business Twin Room

  • 387 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Double Room

Down comforters, in-room safe, desk, blackout drapes

Business Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

Business Suite | Down comforters, in-room safe, desk, blackout drapes

Business Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

base-Wangfujing Serviced Apartment

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, (68)
The price is $95
per night
$111 total
includes taxes & fees
May 14 - May 15
base-Wangfujing Serviced Apartment

About this property

Wangfujing Royal Phoenix Hotel

3.5-star hotel in Downtown Beijing
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Wangfujing Royal Phoenix Hotel offers 193 accommodations with safes and complimentary bottled water. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Wangfujing Royal Phoenix Hotel is a smoke-free property.

Breakfast is available for a surcharge and served each morning between 6:30 AM and 9:30 AM.
Phoenix Chateau - This restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily breakfast available 6:30 AM to 9:30 AM for a fee: CNY 80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Phoenix Chateau

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 260.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately CNY 80 per person
  • Rollaway bed fee: CNY 260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Royal Phoenix
Royal Phoenix Beijing
Royal Phoenix Hotel
Royal Phoenix Hotel Beijing
Royal Phoenix
Wangfujing Royal Phoenix Hotel Beijing
Wangfujing Royal Phoenix Hotel
Wangfujing Royal Phoenix Beijing
Wangfujing Royal Phoenix
Wangfujing Royal Phoenix
Wangfujing Royal Phoenix Hotel Hotel
Wangfujing Royal Phoenix Hotel Beijing
Wangfujing Royal Phoenix Hotel Hotel Beijing

Wangfujing Royal Phoenix Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 11 out of 37 reviews
Rating 4 - Poor. 5 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Leonard

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

WeiZhong

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Willson, New York, NY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is good except some amenities are a little bit out of time.
Stayed 6 nights in Apr 2019

8/10 Good

Lauren

Liked: Cleanliness, staff & service, room comfort

Good overall hotel, interesting location

We really enjoyed our stay in this hotel. It is located in a hutong, which is really interesting and gives a glimpse into local life. The staff are lovely and the rooms are comfortable. The only downside is the breakfast isn't very western orientated but we are in China, why should it be, the bar wasn't open at all and there was smoking on a non smoking floor, but that's not a deal breaker. Overall a good stay!
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service
The good things: Although it is in an alley, it is conveniently located close to a Metro stop (10 minute walk). Two helpful female receptionists, who went out of their way to help us organise taxis,and ensured a smooth check-in/check-out (while some others completely avoided even eye contact!) The room smells of cigarette smoke, and the tea cups were never washed! (but housekeeping did a decent job in the general upkeep of the room). The hotel had Best Western premier material, but there was no suggestion that it was part of BW, and it is far from being one of their premier hotels.
Stayed 3 nights in Apr 2019

10/10 Excellent

Paola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This trip is very nice
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

OYUNTULGA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice property

Very nice hotel decent location. Limited English by staff and a little uninformed. Indicated that train station was 40 minutes by taxi. Unfortunately taxis don't go to train station. The kindness of a stranger helped get us a private car.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
so so
Stayed 1 night in Jul 2017

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic week

Great all around
Stayed 2 nights in May 2017

6/10 Okay

Henry, San Francisco

Ok for a short stay. Breakfast needs improvement.

Room was good size and comfortable. Although they can understand English, communication is somewhat limited. Well appointed but a bit worn. Caulking around the shower fixtures and edges were visibly worn and should've been fixed. Seems like it used to be a Best Western Premiere hotel that a local group took over. Lots of potential, but they need to do the minor repairs and change the carpet (also worn) to make this a real 4 star. The breakfast was poor. Selection limited and lukewarm. They had a chef, may be for eggs or other made_to_order items, but, there were no signs or indication he was to do anything more than make sure the chaffing plates had some food in them. Juice was from a bottle 1day, next day just water. Coffee pot was half full and didn't appear (nor smell) any good.

4/10 Poor

World Traveler, San Francisco

Disliked: Staff & service, property conditions & facilities

Not a single employee could speak English

Very bad experience to start with I was with my brother for four day stay at this hotel. They didn't give us two keys. Every time when one of us to leave the hotel, we have go to ask the front desk employee to open the elevator and push the button to our floor of the hotel. You need to swipe cared(hotel key) to ride the elevator. This was pain, because they don't speak one world in English. I had some important work that needed internet, and WIFI wasn't working for two whole days. Corridor carpets were dirty and smelly too.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a,neighborhood

We loved the hotel. Everyone was helpful and the rooms are very nice size. The hardest part was getting a taxi to take us there from the airport. It was dark and thankfully I took a, map of the hotel for the cab driver.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Good location wonderful neighbor hood

Good location ,all packages should include breakfast,staff should speak more English,television should have English stations mainly movies,CNN English ,also should cater for smoking guests and staff should not suggest tips ,you should be free to give whatever you like.

6/10 Okay

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's location is on an alley and taxis will refuse to come into the hotel. This is highly inconvenient especially when one arrives after a long flight and need to pull the baggage from main road to the hotel . It is worse at night. and when the weather is freezing. The staff speak very little English and could not give much local information. Otherwise the hotel is good. Rooms are spacious, clean and up to date. Room facilities are fine -coffee making facility, fridge in the room. Good heating system in place. Subway station is 5-8 mins by walk . Hotel needs to resolve the issue of the taxi or make arrangements for guests to be picked from airport at reasonable rate or from nearby station - Dongixemen where the Airport Express trains arrives. Dongixemen station is about 10 mins by taxi from the hotel and does not cost much.

4/10 Poor

Diana, London, Greater London W12, UK

Disliked: Staff & service

Not great for a family

We have booked a deluxe room in this hotel for 2 adults and 1 child (age 2.5). When arrived we were given a room with a king size bed (great), and told that if we want to have a bed for our child we should pay around 20 pound extra for each night. I felt this was out of order! When you book a room for adults and a child, wouldn't you expect to have a bed for your child?! So we had a lengthy discussion with the hotel staff about it, who phoned their sales manager 3 times, before they finally agreed to provide a bed for our child at no extra cost. The whole arguing and hearing the sales manager screaming on the phone, has put a real downer on our stay, as we felt like they were trying to "take us for a ride"! And on that basis, I would not recommend this hotel.

6/10 Okay

Verified traveler

Traveled with partner
地點在胡同裏面，的士都不肯駛進去，徒步行出大馬路起碼5分鐘，不方便，酒店設施陳舊破爛污糟，酒店職員無禮貌兼冷淡，只有整理房間的大姐有禮親切，不會再去這間酒店！
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
대체로 오래된 호텔 느낌. 방에 전등이 잘 안들어오고, 샤워기에 물이 새고, 먼지도 많고, 수건이나 이불 베개 시트도 세탁한 상태였지만 오래되고 얼룩져 있었다. 보수는 바로바로 해주었으나 매우 불편했음.
Stayed 1 night in Oct 2019

10/10 Excellent

Sou man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
打車很不方便
Stayed 2 nights in Aug 2019

8/10 Good

Weijin

Liked: Staff & service, room comfort
Bien placé près du Métro Dongsi et des commerces
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos atendieron súper mal, el hotel huele feo a húmedo y sucio, teníamos los desayunos incluidos y nos los querían cobrar. Encima de me cobraron la estadía en mi tarjeta de depósito y ya la tenía pagada por expedía. Dicen que me tienen de reembolsar el pago de expedía, pero fueron muy pesados. No lo recomiendo. Muy mala experiencia.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
備品（タオル）は黒ずんで、ボロボロ。 ロケーションは隣の建物の屋根。 廊下はカビ臭い匂いがしました。エアコンの温度調節は効かなかった。
Stayed 2 nights in Jun 2018

8/10 Good

Wah tung

Liked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

改善空間頗大

價位可以，但缺點有二：一是網訂者不供應(含)早餐，對旅客增加不便；一是叫車太不方便了。本酒店位在胡同內，北京出租車大都不願進出酒店載客，旅客必須自行拉重行李，並走約100米到巷口之大馬路邊去攔車，等車又要耗去很長時間，對行程造成重大延誤。