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Citytel Inn

3.0 star property

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Photo gallery for Citytel Inn

Triple Room, 3 Twin Beds | In-room safe, desk, blackout drapes, free WiFi
Cafe
Restaurant
Business center
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Hualong Street, Nanheyan Avenue,, Dongcheng Distric, C, D, Beijing, PEK, 100006
  • Wangfujing Street
    ‪10 min walk‬
  • Forbidden City
    ‪11 min walk‬
  • Tiananmen Square
    ‪14 min walk‬
  • Beijing (PEK-Capital Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Single Room, No Windows

Standard Single Room, No Windows | In-room safe, desk, blackout drapes, free WiFi

Standard Single Room, No Windows

  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | In-room safe, desk, blackout drapes, free WiFi

Triple Room, 3 Twin Beds

  • 322 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room, Multiple Beds

In-room safe, desk, blackout drapes, free WiFi

Family Quadruple Room, Multiple Beds

  • 430 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free WiFi

Standard Twin Room, 2 Twin Beds

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, free WiFi

Standard Double Room

  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Citytel Inn

3-star hotel in Downtown Beijing
A restaurant, a fitness center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and free newspapers are onsite.
Citytel Inn offers 106 accommodations with safes and complimentary newspapers. Cable television is provided. Bathrooms include showers, slippers, and complimentary toiletries.

This Beijing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
Citytel Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 300.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citytel Inn Beijing
Citytel Beijing
Citytel
Citytel Inn Hotel
Citytel Inn Beijing
Citytel Inn Hotel Beijing

Citytel Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 73 out of 214 reviews
Rating 8 - Good. 104 out of 214 reviews
Rating 6 - Okay. 23 out of 214 reviews
Rating 4 - Poor. 7 out of 214 reviews
Rating 2 - Terrible. 7 out of 214 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Did not get the room I reserved. The room has no windows. When I mentioned this to the front desk, the staff just said all singles have no windows and then rudely stated that I can complain to the government as I wish.
Stayed 2 nights in Jan 2020

10/10 Excellent

THAM

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place, good location & good service...
Stayed 1 night in Dec 2019

8/10 Good

Jamie, Dongguan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel. It was clean and in an excellent location. The only thing that we didn’t like was the instability of the water temperature. When I took a shower, the water would go from cold to really hot without me moving the knob. Other than that, everything was fantastic!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience here. Merry Christmas too all the staff... Thanks for your wishes and thanks for your party and also your Christmas gift.
Stayed 5 nights in Dec 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Basic, functional and clean...however THE BEST LOCATION
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and out was good. Allowed early check in due to my early flight arrival. Location was good within 10mon walk to Tiananmen and Forbidden City and 7mins walk to Wangfujin shopping street and abundant food court and restaurants in shopping complex. Staff was attentive to issue raised and rectified within the same day. Staff allowed check out at 1pm and another security staff named Nu Fong Jian (if I got his name correctly) was particularly helpful assisting to call local metered taxi (save cost versus Grab like service known as Di Di), guiding taxi to outside lobby and helping with luggage. Highly recommended.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and excellent location

Comfortable room, but really excellent location for a Beijing visitor considering the price -- between Tienanmen/Forbidden City and Wangfujing shopping district. I had a slightly hard time finding the hotel, as I somehow at first approached from the backside. Once in the right place, no real language problems with the staff I interacted with. They put effort into the breakfast buffet which has Chinese and Western food. Suggestion to the hotel: Provide a basic, paper English/Chinese map of the area including major landmarks and subway stations. I didn't see such a map, nor was one offered. The ban on google (maps), etc., means Westerners' usual ways of orienting ourselves are useless in China. If you are an obvious foreigner, beware of scammers at nearby Wangfujing Street who will approach you and become instant friends. They will invite you to eat/drink (with you end up paying a big bill), to look at "their" artwork, to get a Chinese traditional medicine consultation, or some new scams of the future, with the aim of scamming you out of money. These scams (e.g. the notorious teahouse scam) seem to be a big business along Wangfujing pedestrian Street, as in certain other tourist spots in China.
Stayed 2 nights in Dec 2019

8/10 Good

ChinaFirstTimer, Vancouver, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent because it is very close to Wangfujing street. The breakfast buffet opening time is a bit late at 7 am, since most day tours will pick up around 7 am. At that early, food places around the area still closed unless you don’t mind getting breakfast from Family Mart.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but unexplained rule?

Facility was in great shape very clean and modern and non smoking. Issue is I came to meet a tour guide friend who I have known for over 5 years. She lives more than an hour from Beijing and commutes daily. Due to some rule to even visit during the daytime paperwork needed to be filled out and they had to leave at 11:00 p.m. I would like an explanation. If I sign up for 2 adult guests why can’t 2 adult guests stay in the same room. Again please advise.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Service and amenities average. Good central location.
Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No help from hotel staff. Upon arrival after a long journey, a hotel lady standing on top of hotel stairs watched me struggling to push my suitcase up the hotel ramp, she made a split second decision not to help and immediately ran inside. Upon my entrance to hotel they burst out laughing as it’s funny. Mold in shower. Restroom floor peeling and stained with urine. Strong order from the toilet. I tried to endure and solve the problem by myself as I was told by front desk to speak Chinese not English so I poured the entire bottle of shower gel inside toilet to mask the strong odor and closed the lid. Ican still smell it from the bedroom during the night with the smell literally stinging my eyes. Please consider to take this hotel off your hotel list and please don’t recommend to other Americans. The real condition is completely different from their pictures.
Stayed 15 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Clean friendly hotel. Slight smoke smell .. pleasant breakfast. English speaking staff willing to help travelers. Great location to huge shopping square & food lanes located behind hotel. Would stay here again
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to all things by Ti' Annemen Sq, close to subway and very quite, great value for money
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2019

8/10 Good

Fuen Kim

Liked: Cleanliness, staff & service, room comfort

Single room

Lift under maintenance, need to walk in dark thru staircase. Breakfast is good, location not bad but quite dark to walk at night. Street is very quiet. They upgrade me to family room where i am a solo traveler
Stayed 1 night in Apr 2019

10/10 Excellent

ZC, US

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location. Room is clean. Elevator was broken but stuff was very helpful to lift the luggage to 5th floor. Bathroom is kind of small but clean. Outside street is quiet noisy though.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 4 nights in Mar 2019

10/10 Excellent

BERTHA, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Best location, super nice staff, the bed a little bit hard but overall an excellent place.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Prasert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019