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Tru by Hilton Beckley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Beckley

Lobby
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets
Front of property
Gym
Room, 1 King Bed | Bathroom | Free toiletries, towels, soap, shampoo

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Tamarack Conference Center
    20 min walk
  • Raleigh General Hospital
    3 min drive
  • Theater West Virginia
    4 min drive
  • Beckley, WV (BKW-Raleigh County Memorial)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Beckley Inn

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (1096)
The price is $126
per night
$142 total
includes taxes & fees
Dec 12 - Dec 13
Best Western Plus Beckley Inn

About this property

Tru by Hilton Beckley

Beckley hotel with free in-room WiFi
A 24-hour fitness center, a snack bar/deli, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Beckley hotel also offers a 24-hour fitness center, a convenience store, and a front-desk safe. Onsite self parking is complimentary.

Tru by Hilton Beckley is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 441 reviews" "
Rating 8 - Good. 85 out of 441 reviews" "
Rating 6 - Okay. 40 out of 441 reviews" "
Rating 4 - Poor. 21 out of 441 reviews" "
Rating 2 - Terrible. 13 out of 441 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

DONALD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was up to date and the staff was great
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basics were covered
Room was clean but not very big. Seemed expensive for what was offered. Limited amenities but basics were covered. Breakfast wasn’t that great.
Stayed 1 night in Aug 2024

8/10 Good

Timmy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our room was on the Interstate side and we slept very little due to noise. Not the hotels fault, but we would choose another place next time. Also only one towel and one washcloth each. Sheets were clean but looking tired. Staff was nice and front desk recommended a great place for dinner. Room was clean, so I’ll say good overall, although I’m not sure it was a $220 room.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Has a nice public area for breakfast. Has a pool table
Stayed 1 night in Aug 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to stay one night from a long drive and this hotel was nice and the gentlemen at the front desk were so friendly.
Stayed 1 night in Jul 2024

8/10 Good

Christi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks like a brand new building. It’s conveniently located and the staff is terrific! But the walls are such that one can hear everything outside the room. Noise machine encouraged.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property right off the exit several dining options on that same exit. Staff was great. Breakfast was good exactly, what we expected.
Stayed 1 night in Jul 2024

10/10 Excellent

LeAnna

Stayed 1 night in Jul 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a convenient, utilitarian place to spend
For us, this was a utilitarian 1 night hotel stop next to an interstate. Easy and clean with a modern design. Breakfast ok. Store by front desk with drinks snacks etc. A small but upscale workout room with an ice maker and water bottle refilled next to it. We would stay here again if passing thru.
Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Stayed 1 night in Jun 2024

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay at a TRU hotel e er again!
I reserved my room weeks in advance and requested a room as far away from the ice machine and elevator as possible. My room was only a few rooms away. I heard every person who walked past my room and couldn't fall asleep until midnight. The mattresses were painful to lie on and I had pain all night and woke up many times in the night with pain in my back from the mattress. The shower had mold inside and out and at breakfast, the hard boiled eggs were spoiled.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Darla

Traveled with family
Liked: Amenities, property conditions & facilities
Last night was our first stay at a Tru by Hilton and it was wonderful! We had an accessible room which was huge - the bathroom was also huge - we loved the dispensers of soap, lotion, shampoo, body wash, and conditioner. Love the non-carpeted rooms - no odors no stains - just wonderful simplistic but very modern design.
Stayed 1 night in Jul 2024

10/10 Excellent

Anna Marie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and convenient to the highway
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

robert, milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was wonderful NOT having carpet! Much cleaner! Loved colors and shades! Very quiet! Wish they had an in house restaurant.
Stayed 1 night in Jun 2024

10/10 Excellent

leo

Stayed 1 night in Jun 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Louise C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, updated amenities with an excellent staff. Coffee was excellent. It’s right off the highway which is both good and bad. Its convenient but you can hear the highway.
Stayed 1 night in Jun 2024

8/10 Good

Lance, kenmore

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just fine
Stayed 1 night in Jun 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and nice staff. Small things like toilet seat was broken and sink drained very slow. Small gym had great variety of workout gear. Breakfast staff were so nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Vivianne

Stayed 1 night in Jun 2024