Tru by Hilton Beckley

2.5 star property

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Photo gallery for Tru by Hilton Beckley

Lobby
Front of property
Lobby
Gym
Room, 2 Queen Beds, Accessible (Roll-In Shower) | 1 bedroom, desk, laptop workspace, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$146
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Tamarack Conference Center
    ‪1 min drive‬
  • Raleigh General Hospital
    ‪2 min drive‬
  • Beckley Exhibition Coal Mine
    ‪5 min drive‬
  • Beckley, WV (BKW-Raleigh County Memorial)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Beckley

Beckley hotel with free breakfast
A 24-hour fitness center, a snack bar/deli, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a convenience store, and a front-desk safe. Onsite self parking is complimentary.

Tru by Hilton Beckley is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 396 out of 613 reviews
Rating 8 - Good. 122 out of 613 reviews
Rating 6 - Okay. 52 out of 613 reviews
Rating 4 - Poor. 27 out of 613 reviews
Rating 2 - Terrible. 16 out of 613 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

frank

Traveled with family
Liked: Amenities
Nice property. Front desk staff polite and professional. A nice place to stay.
Stayed 1 night in May 2025

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Nice place with a modern flair. Breakfast was good ! We would stay there again if in the area.
Stayed 1 night in May 2025

10/10 Excellent

Lola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and clean! Quick check in. Great spot to stay for a long two day road trip
Stayed 1 night in May 2025

10/10 Excellent

David, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
easy access off the highway
Stayed 1 night in May 2025

4/10 Poor

Douglas

Traveled with family
Liked: Cleanliness, property conditions & facilities
It looks very nice. But we did not have tv because TV provider also coming out to the next day to result the problem. Also, I didn’t like there was some guys Playing pool one guy didn’t have a shirt on with tattoos all over him didn’t think that look very appropriate as you come in the door. But it could just be me didn’t look very nice. rather surprised of the creaky floors in a brand new building. other than that not having no TV all night wasn’t good thanks.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast Lacking

The breakfast was lacking choice. Too many carbs! There were no protein options or grab and go choices.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the newness of the building, amenities - coffee 24/7
Stayed 1 night in May 2025

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived it was 12:50am Thursday morning. We had nowhere to park but staff offered to move his vehicle and let me park in his spot. Ty hat was nice, however there was clicking and banging all night at our door. When we checked out and needed to travel the rest of the 7 hours to South Carolina, I noticed on my brand new truck had scratches all along the side of the drivers front fender. My truck has literally 2000 miles on it and those scratches weren't there when we parked it. Overall not the best stay however I would love to review video coverage of the parking lot from 1:00am until we left at around 8:15am Thursday May 1st
Stayed 1 night in Apr 2025

10/10 Excellent

Kerith

Stayed 1 night in Apr 2025

10/10 Excellent

Troy

Stayed 1 night in Mar 2025

8/10 Good

jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

kathy, Robinson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Stacy

Traveled with partner
Loved this property! We will absolutely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet and staff was cery helpful
Stayed 1 night in Apr 2025

10/10 Excellent

John

Friendly reception. Clean large room.
Stayed 1 night in Apr 2025

10/10 Excellent

LeAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Linda, Roanoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a king size room. Comfortable but small and very basic. This is our second time to stay there.
Stayed 2 nights in Apr 2025

6/10 Okay

Steven D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small Rooms but Clean

Room was so small it was hard to open our luggage. Clean and friendly but rooms so small…never did get TV working
Stayed 1 night in Apr 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Trent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saved us!

We were set to stay at the Best Western Plus across the highway but upon arrival it looked like a hotel straight out of a horror movie. So we last minute booked a room at Tru and it was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey L.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, pet friendly. Nice room but could hear highway noise in room. Breakfast was good.
Stayed 1 night in Apr 2025